HP Brocade 8/12c Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 64

Gathering additional information, Send this and all logs to your switch support provider.

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4 Configupload and download issues Probable cause and recommended action Verify that the switch was rebooted by checking the system log. If you are doing this on a enterprise-class platform, verify that both CPs rebooted by checking the system log. If any error occurs during the download, such as an error about a particular key, it is important to issue the configDefault command and attempt to repeat the configDownload command. Gathering additional information Be sure to capture the output from the commands you are issuing both from the switch and from your computer when you are analyzing the problem. Send this and all logs to your switch support provider. Messages captured in the logs Configuration download generates both RASLog and Audit log messages resulting from execution of the configDownload command. The following messages are written to the logs: • configDownload completed successfully ... (RASLog and Audit log) • configUpload completed successfully ... (RASLog) • configDownload not permitted ... (Audit log) • configUpload not permitted ... (RASLog) • (Warning) Downloading configuration without disabling the switch was unsuccessful. (Audit log) 50 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01

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50
Fabric OS Troubleshooting and Diagnostics Guide
53-1001769-01
Configupload and download issues
4
Probable cause and recommended action
Verify that the switch was rebooted by checking the system log. If you are doing this on a
enterprise-class platform, verify that both CPs rebooted by checking the system log.
If any error occurs during the download, such as an error about a particular key, it is important to
issue the
configDefault
command and attempt to repeat the
configDownload
command.
Gathering additional information
Be sure to capture the output from the commands you are issuing both from the switch and from
your computer when you are analyzing the problem.
Send this and all logs to your switch support provider.
Messages captured in the logs
Configuration download generates both RASLog and Audit log messages resulting from execution
of the
configDownload
command.
The following messages are written to the logs:
•
configDownload completed successfully … (RASLog and Audit log)
•
configUpload completed successfully … (RASLog)
•
configDownload not permitted … (Audit log)
•
configUpload not permitted … (RASLog)
•
(Warning) Downloading configuration without disabling the switch was unsuccessful. (Audit
log)