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HP Color LaserJet 2550 HP Color LaserJet 2550 series - User Guide - Page 24

Software for Macintosh, Uninstalling the printing software, PPDs Mac OS 9.1 and Mac OS X classic - printing problems

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Starting HP Web Jetadmin After you install the HP Web Jetadmin software, you can start it in a supported Web browser on any computer by typing one of the following Web addresses: ● http://server.domain:port/ where "server.domain" is the server hostname and "port" is the port number that you selected during installation. (The default port is 8000.) This information is available in the url.txt file, which is stored in the folder where HP Web Jetadmin is installed. ● http://ipaddress:port/ where "ipaddress" is the IP address of the computer on which HP Web Jetadmin is installed. For settings that appear in both the printer driver and HP Web Jetadmin, changes that are made in the printer driver override changes that are made in HP Web Jetadmin. Software for Macintosh For Mac 9.1, the Apple LaserWriter 8 driver must be installed to use the PPD file. Use the Apple LaserWriter 8 driver that came with your Macintosh. For Mac OS X, use Print Center to print. The printer includes the following software for Macintosh computers. PPDs (Mac OS 9.1 and Mac OS X classic) PPDs, in combination with the LaserWriter driver, provide access to the printer features and allow the computer to communicate with the printer. An installation program for the PPDs is provided on the HP color LaserJet 2550 CD-ROM. PDEs (Mac OS X) PDEs are code plug-ins that provide access to printer features, such as information about the number of copies, two-sided printing, and quality settings. An installation program for the PDEs and other software is provided on the HP color LaserJet 2550 CD-ROM. HP Toolbox The HP Toolbox is supported for Mac OS 10.1 and later. You must perform a complete software installation to use the HP Toolbox.The HP Toolbox provides links to printer status information and help information, such as this user guide; and tools for diagnosing and solving problems. You can also view explanations and animations of light messages on the control panel. See HP Toolbox for more information. Uninstalling the printing software Uninstall software by using the following directions for your operating system. Uninstalling software for Windows The printer comes with an uninstall utility that you can use to select and remove any or all of the Windows HP printing system components from your computer. 14 Chapter 1 Printer basics ENWW

Section	Page
Printer basics	11
Quick access to printer information	12
User guide links	12
Where to look for more information	12
Printer configurations	14
HP color LaserJet 2550L	14
HP color LaserJet 2550Ln	14
HP color LaserJet 2550n	15
Printer features	16
Printer parts	19
Interface ports	19
Software	21
Software and supported operating systems	21
Software tips	22
Software for Windows	22
Software for Macintosh	24
Uninstalling the printing software	24
Print-media specifications	27
General guidelines	27
Paper and print media	27
Printing and storage environment	28
Envelopes	28
Labels	30
Transparencies	30
Supported media weights and sizes	31
Control panel	33
Control panel features	33
Understanding Supplies Status	34
Understanding Printer Status	34
Printing tasks	37
Loading trays	38
Loading tray 1	38
Loading optional tray 2	39
Loading optional tray 3	41
Controlling print jobs	43
About printing by Source versus by Type or Size	43
Maximizing print speed for letter-size paper	45
Gaining access to printer driver settings	45
Features in the printer driver	46
Selecting an output location	51
Printing on special media	52
Printing on envelopes	52
Printing on labels	53
Printing on transparencies	54
Printing on glossy paper	55
Printing on HP LaserJet Tough paper	56
Printing on custom-sized print media or cardstock	56
Printing on letterhead or preprinted forms	57
Printing on both sides (duplexing manually)	58
To duplex manually	58
Canceling a print job	60
Managing the printer	61
Special pages	62
Demo page	62
Configuration page	62
Supplies Status page	63
HP Toolbox	65
Supported operating systems	65
Supported browsers	65
To view the HP Toolbox	66
Status tab	66
Troubleshooting tab	66
Alerts tab	67
Documentation tab	68
Device Settings window	68
Other links	69
Color	71
Using color	72
HP ImageREt 2400	72
Media selection	72
Color options	72
Standard red-green-blue (sRGB)	72
Managing color options	74
Print in Grayscale	74
Automatic versus Manual color adjustment	74
Manual color options	74
Matching colors	76
Maintenance	77
Managing supplies	78
Supplies life	78
Checking and ordering supplies	78
Storing supplies	79
Replacing and recycling supplies	79
HP policy on non-HP supplies	80
HP fraud hotline	80
Cleaning the printer	81
To clean the engine	81
Calibrating the printer	82
To calibrate the printer at the printer	82
To calibrate the printer from the HP Toolbox	82
Problem solving	83
Resolving problems that did not generate messages	84
Troubleshooting checklist	84
Checking the network	86
Solving general printing problems	87
Solving PostScript (PS) errors	92
Solving common Macintosh problems	93
Resolving problems that generated messages	99
Messages for both Windows and Macintosh	99
Messages for Windows only	99
Resolving the control panel messages	101
Supplies Status lights	102
Printer Status lights	105
Secondary light patterns for Printer Status lights	108
Clearing jams	109
Where to look for jams	109
To clear jams from inside the printer	109
To clear jams from input areas	110
To clear jams from output areas	112
Solving print-media problems	114
Solving print-quality problems	115
Print-quality checklist	115
Solving issues with all printed documents	115
Solving issues with color documents	124
Accessories and ordering information	129
Supplies	130
Memory	131
Cable and interface accessories	132
Paper handling accessories	133
Paper and other print media	134
User-replaceable parts	136
Supplementary Documentation	137
Service and support	139
Hewlett-Packard limited warranty statement	139
Print Cartridge Limited Warranty Statement	141
Availability of support and service	142
HP maintenance agreements	142
Onsite service agreements	142
HP Express Exchange (U.S. and Canada only)	143
To use HP Express Exchange	143
Repacking the printer	144
To repack the printer	144
Service information form	146
Specifications	147
Printer specifications	147
Regulatory information	149
Introduction	149
FCC regulations	150
Environmental Product Stewardship program	151
Protecting the environment	151
Ozone production	151
Energy consumption	151
HP LaserJet printing supplies	151
Material safety data sheet	153
Declaration of conformity	154
Country-/region-specific safety statements	155
Laser safety statement	155
Canadian DOC statement	155
Korean EMI statement	155
Finnish laser statement	156
Working with memory	157
Printer memory	158
Installing memory and font DIMMs	159
To install memory and font DIMMs	159
Checking DIMM installation	161
To check DIMM installation	161
Enabling memory	162
To enable memory for Windows	162
To enable memory for Mac OS	162
Enabling the language-font DIMM	163
To enable fonts for Windows	163

Match case Limit results 1 per page

Starting HP Web Jetadmin

After you install the HP Web Jetadmin software, you can start it in a supported Web browser

on any computer by typing one of the following Web addresses:

●

http://server.domain:port/

where "server.domain" is the server hostname and "port" is the port number that you

selected during installation. (The default port is 8000.) This information is available in the

url.txt file, which is stored in the folder where HP Web Jetadmin is installed.

●

http://ipaddress:port/

where "ipaddress" is the IP address of the computer on which HP Web Jetadmin is

installed.

For settings that appear in both the printer driver and HP Web Jetadmin, changes that are

made in the printer driver override changes that are made in HP Web Jetadmin.

Software for Macintosh

For Mac 9.1, the Apple LaserWriter 8 driver must be installed to use the PPD file. Use the

Apple LaserWriter 8 driver that came with your Macintosh. For Mac OS X, use Print Center

to print.

The printer includes the following software for Macintosh computers.

PPDs (Mac OS 9.1 and Mac OS X classic)

PPDs, in combination with the LaserWriter driver, provide access to the printer features and

allow the computer to communicate with the printer. An installation program for the PPDs is

provided on the HP color LaserJet 2550 CD-ROM.

PDEs (Mac OS X)

PDEs are code plug-ins that provide access to printer features, such as information about

the number of copies, two-sided printing, and quality settings. An installation program for the

PDEs and other software is provided on the HP color LaserJet 2550 CD-ROM.

HP Toolbox

The HP Toolbox is supported for Mac OS 10.1 and later. You must perform a complete

software installation to use the HP Toolbox.The HP Toolbox provides links to printer status

information and help information, such as this user guide; and tools for diagnosing and

solving problems. You can also view explanations and animations of light messages on the

control panel. See

Toolbox

for more information.

Uninstalling the printing software

Uninstall software by using the following directions for your operating system.

Uninstalling software for Windows

The printer comes with an uninstall utility that you can use to select and remove any or all of

the Windows HP printing system components from your computer.

Chapter 1

Printer basics

ENWW