HP Contura 400 Compaq Contura 400 Family of Personal Computers Maintenance and - Page 263

Chapter 5. Error Messages and Codes Introduction This chapter provides tables covering possible errors messages for the Power-On Self-Test (POST) and the Computer Checkup (TEST) diagnostics. Chapter 5.1 Power-On Self-Test (POST) POST error messages occur when problems are discovered during POST. Table 5-1 lists visual error messages for POST, audible (beep) error messages, probable causes, and recommended actions. Table 5-1. Power-On Self-Test Messages Message Beeps Probable Cause Recommended Action 101 - ROM 1 Long, System ROM 1. Inspect the ROM Error 1 Short checksum placement. 2. Replace the ROM. 3. Flash the ROM. 4. Replace the system board. 101 - I/0 None Option ROM 1. Inspect the ROM ROM Error checksum placement. 2. Verify the correct ROM. 3. Replace the ROM. 102 - System None DMA, timers, 1. Replace the processor Board etc. Unsupported board. Failure processor 2. Replace the system board. upgrade installed 162 - System 2 Short No diskette drive 1. Run Computer Setup. Options or mismatch in 2. Check diskette cable. Error drive type 3. Check diskette drive. 162 - System 2 Short Configuration Run Computer Setup. Options Not incorrect Set 163 - Time & 2 Short Invalid time or Run Computer Setup. Date Not Set date in configuration memory 164 - Memory 2 Short Configuration The following steps apply to Increase memory incorrect 164 Memory Increase Detected Detected and 164 Memory Decrease Detected error messages: 164 - Memory 2 Short Configuration Decrease memory incorrect 1. Autosetup will correct. Detected 2. Verify that memory board is installed correctly. 3. Replace memory board. 4. Replace system board.