HP Contura 400 Compaq Contura 400 Family of Personal Computers Maintenance and - Page 289

Table 5-26. Solving Software Application Problems Problem Probable Cause Solution(s) Cannot use an The application has 1. Add or edit the application. not been added to the application entry in the PATH statement. AUTOEXEC.BAT file. 2. Run the program with the full path name. Application fails or A conflict exists Close all applications does not work between applications. being used. properly. Insufficient memory Too many TSRs are Delete any TSR applications to run application. installed. that are not needed. Application requires Exit Windows and enter Windows to be run in again using the following enhanced mode. command to run in enhanced mode: WIN/3 Memory configuration Re configure the memory is not set up using MS-DOS MEMMAKER. correctly. 1. Check the application System ran out of documentation for memory for the memory requirements. application. 2. Install additional memory. Table 5-27. Solving Sound Problems Problem Probable Cause Solution(s) Computer does not Beeps have been Press the Fn+F5 keys to beep after the turned off. turn the speaker on. Power-On Self-Test (POST). Chapter 5.4 Contacting Compaq Support Obtain the following information before contacting Compaq Support: o Product name o Product serial number (Section 1.2) o Purchase date o Conditions under which the problem occurred o Any error messages that have occurred o Hardware configuration