HP Contura 400 Compaq Contura 400 Family of Personal Computers Maintenance and - Page 285

Table 5-24. Solving PC Card Problems

Page 285 highlights

Trackball or mouse Mouse device driver Enter MOUSE at the system does not work even is not activated prompt to activate the though the device (loaded into memory) mouse device driver. driver is in the in MS-DOS. PATH command of the Add a line in the AUTOEXEC.BAT file. AUTOEXEC.BAT file to automatically activate the mouse device driver each time the computer is turned on or restarted. Defective trackball Replace the trackball assembly. assembly. Defective system Replace the system board. board. Mouse device driver From Windows, run Windows is not correctly Setup and select the proper installed in Windows. mouse driver. Cursor skips or moves The ball, rollers, or Clean the ball in the abnormally when using tracking post in the trackball or mouse. a trackball or mouse. trackball or mouse need cleaning. Defective trackball Replace trackball assembly. assembly. Table 5-23. Solving Memory Problems Problem Probable Cause Solution(s) Memory count during Optional memory 1. Ensure that the Power-On Self-Test board is installed appropriate memory board (POST) is incorrect. incorrectly, is has been installed incompatible with the correctly. computer, or is con- 2. Run Computer Setup figured incorrectly. "Out of Memory" Too many TSRs are Delete any TSR applications message is displayed installed. that you do not need. on the screen or insufficient memory Memory configuration Reconfigure the memory error occurs during is not set up using MS-DOS MEMMAKER. operation. correctly. System ran out of 1. Check the application memory for the documentation for memory application. requirements. 2.Increase memory. Table 5-24. Solving PC Card Problems Problem Probable Cause Solution(s)

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---------------------------------------------------------------------------
Trackball or mouse
Mouse device driver
Enter MOUSE at the system
does not work even
is not activated
prompt to activate the
though the device
(loaded into memory)
mouse device driver.
driver is in the
in MS-DOS.
PATH command of the
Add a line in the
AUTOEXEC.BAT file.
AUTOEXEC.BAT file to
automatically activate
the mouse device
driver each time the
computer is turned
on or restarted.
---------------------------------------------------
Defective trackball
Replace the trackball
assembly.
assembly.
---------------------------------------------------
Defective system
Replace the system board.
board.
---------------------------------------------------
Mouse device driver
From Windows, run Windows
is not correctly
Setup and select the proper
installed in Windows.
mouse driver.
---------------------------------------------------------------------------
Cursor skips or moves
The ball, rollers, or
Clean the ball in the
abnormally when using
tracking post in the
trackball or mouse.
a trackball or mouse.
trackball or mouse
need cleaning.
---------------------------------------------------
Defective trackball
Replace trackball assembly.
assembly.
===========================================================================
Table 5-23. Solving Memory Problems
===========================================================================
Problem
Probable Cause
Solution(s)
===========================================================================
Memory count during
Optional memory
1. Ensure that the
Power-On Self-Test
board is installed
appropriate memory board
(POST) is incorrect.
incorrectly, is
has been installed
incompatible with the
correctly.
computer, or is con-
2. Run Computer Setup
figured incorrectly.
---------------------------------------------------------------------------
"Out of Memory"
Too many TSRs are
Delete any TSR applications
message is displayed
installed.
that you do not need.
on the screen or
---------------------------------------------------
insufficient memory
Memory configuration
Reconfigure the memory
error occurs during
is not set up
using MS-DOS MEMMAKER.
operation.
correctly.
---------------------------------------------------
System ran out of
1. Check the application
memory for the
documentation for memory
application.
requirements.
2.Increase memory.
===========================================================================
Table 5-24. Solving PC Card Problems
===========================================================================
Problem
Probable Cause
Solution(s)
===========================================================================