HP D2D HP StorageWorks HP D2D Backup System rack models service and maintenanc - Page 3

Contents 1 Introduction 5 Performance best practices...5 HP D2D and HP ProLiant...5 How do I tell whether I have a G1 or G2 product 6 Using the ProLiant Guide with HP D2D4324 G2 models 6 Using the ProLiant Guide with HP D2D4312 G2 models 7 Using the ProLiant Guide with HP D2D4106/4112 G2 models 8 Using the ProLiant Guide with HP D2D2502/2504 G2 models 9 Using the ProLiant Guide with HP D2D4112 G1 models 10 Using the ProLiant Guide with HP D2D4004 and 4009 G1 models 11 Using the ProLiant Guide with HP D2D2502 G1 models 12 Using the ProLiant Guide with HP D2D2503 G1 models 13 Using the ProLiant Guide with HP D2D2504 G1 models 13 POST messages and troubleshooting 14 Tasks that are unique to the HP D2D 14 Software upgrades...14 2 The flash memory module 15 Overview...15 Part number...15 Identifying a flash memory module failure 15 Troubleshooting procedure 15 Replacing the memory module, G2 HP D2D Backup Systems only 15 Replacing the memory module, G1 HP D2D Backup Systems 17 3 Replacing the system motherboard 19 Motherboard part numbers...19 Before replacing the motherboard- a note about licenses 19 iLO2 licenses...19 SAAP licence (HP D2D4324 and D2D4312 19 J27 settings (HP D2D4106/4112 G2 and HP D2D2502/2504 G2 20 After replacing the motherboard 21 G2 products...21 G1 products...22 4 Battery/Flash Backed Write Cache (BBWC or FBWC) module failures 23 Part numbers...23 Identifying the battery/flash capacitor module failure 23 HP D2D4324, D2D4312, D2D4106 and D2D4112 23 HP D2D4004,/4009 and D2D2502/3/4 G1 and G2 24 Replacing the battery/flash capacitor module 24 Battery/flash capacitor module location 24 HP D2D4324...24 HP D2D4312...25 HP D2D4106/4112 G2 25 HP D2D2502/2504 G2 26 HP D2D4004/4009 and HP D2D2502/3/4 G1 26 HP D2D4112 G1...27 Procedure...27 Contents 3