HP D330 HP Business Desktop BIOS - Page 15

HP BIOS Diagnostic Codes - beep codes

Page 15 highlights

Troubleshooting Guide on the Documentation CD that shipped with the computer for more information. Problem alerts are provided for the following failures: HP BIOS Diagnostic Codes Problem Computer Reaction Processor Thermal Protection Activated Power LED blinks RED 2 times, one every second, followed by a 2-second pause. Processor not installed (not an indicator for a bad processor). Power LED blinks RED 3 times, one every second, followed by a 2-second pause. Power Failure (power supply is overloaded) Power LED blinks red 4 times, one every second, followed by a 2-second pause. Pre-video Memory Error Power LED blinks RED 5 times, one every second, followed by a 2-second pause. Also 5 simultaneous beeps will be heard. Pre-video Graphics Error Power LED blinks RED 6 times, one every second, followed by a 2-second pause. Also 6 simultaneous beeps will be heard. PCA failure (ROM detected Power LED blinks RED 7 times, one every second, followed by a failure prior to video) 2-second pause. Also 7 simultaneous beeps will be heard. Invalid ROM based on bad Power LED blinks RED 8 times, one every second, followed by a checksum 2-second pause. Also 8 simultaneous beeps will be heard. Watchdog timer alarm (no Power LED blinks RED 9 times, one every second, followed by a BIOS code being executed) 2-second pause. Also 9 simultaneous beeps will be heard. The HP BIOS extensive Power-On Self Test (POST) provides exhaustive error messages to inform the user or administrator when a computer failure has been detected. The POST is a series of diagnostic tests that execute when the HP Business Desktop computer is turned on. If an error is detected, the error notification displayed contains a brief problem description and recommended action, in most cases. Typically, HP Business Desktop computers are configured to execute a reduced set of POST tests to increase boot speed during normal power cycles. However, if a computer has been experiencing difficulty or the customer environment demands more stringent test requirements, F10 setup provides configurable levels of POST testing. The full complement of POST tests can be set to execute on every boot or once every 1 to 30 days. In addition, computer health information can be viewed by a system administrator using HP Client Manager Software (see http://h18019.www1.hp.com/im/?jumpid=re_R2515_VAcontent/PSG/en_intelligentmanageability for more information). Networked computers using HP Insight Manager, HP Client Manager, or other system management application can receive alerts for most error conditions from HP Business Desktop computers. 15

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15
Troubleshooting Guide on the
Documentation CD
that shipped with the computer for more
information. Problem alerts are provided for the following failures:
HP BIOS Diagnostic Codes
Problem
Computer Reaction
Processor Thermal
Protection Activated
Power LED blinks RED 2 times, one every second, followed by a
2-second pause.
Processor not installed (not
an indicator for a bad
processor).
Power LED blinks RED 3 times, one every second, followed by a
2-second pause.
Power Failure (power
supply is overloaded)
Power LED blinks red 4 times, one every second, followed by a
2-second pause.
Pre-video Memory Error
Power LED blinks RED 5 times, one every second, followed by a
2-second pause. Also 5 simultaneous beeps will be heard.
Pre-video Graphics Error
Power LED blinks RED 6 times, one every second, followed by a
2-second pause. Also 6 simultaneous beeps will be heard.
PCA failure (ROM detected
failure prior to video)
Power LED blinks RED 7 times, one every second, followed by a
2-second pause. Also 7 simultaneous beeps will be heard.
Invalid ROM based on bad
checksum
Power LED blinks RED 8 times, one every second, followed by a
2-second pause. Also 8 simultaneous beeps will be heard.
Watchdog timer alarm (no
BIOS code being executed)
Power LED blinks RED 9 times, one every second, followed by a
2-second pause. Also 9 simultaneous beeps will be heard.
The HP BIOS extensive Power-On Self Test (POST) provides exhaustive error messages to inform the
user or administrator when a computer failure has been detected. The POST is a series of diagnostic
tests that execute when the HP Business Desktop computer is turned on. If an error is detected, the
error notification displayed contains a brief problem description and recommended action, in most
cases. Typically, HP Business Desktop computers are configured to execute a reduced set of POST
tests to increase boot speed during normal power cycles. However, if a computer has been
experiencing difficulty or the customer environment demands more stringent test requirements, F10
setup provides configurable levels of POST testing. The full complement of POST tests can be set to
execute on every boot or once every 1 to 30 days. In addition, computer health information can be
viewed by a system administrator using HP Client Manager Software (see
for more information). Networked computers using HP Insight Manager, HP Client Manager, or other
system management application can receive alerts for most error conditions from HP Business Desktop
computers.