HP Designjet 4000 HP Designjet 4000 Printer Series - Quick Reference Guide - Page 158

The problem is a printhead monitoring message, The problem is a printheads are limiting - 86 01 error code

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Chapter 15 (continued) Code Short message 71:03 Restart the printer. If problem persists, call HP support. 76:03 Restart the printer. If problem persists, call HP support. 77:04 Restart the printer. If problem persists, call HP support. 81:01 Possible paper jam 86:01 Possible paper jam Suggested action Out of memory failure. You are recommended to remove any unnecessary files from the hard disk using the Embedded Web Server. See "How do I restart the printer?" on page 12. The hard disk is full. If the problem persists, you are recommended to remove any unnecessary files from the hard disk, using the Web server. See "How do I restart the printer?" on page 12. The Embedded Web Server does not seem to be working. See "How do I restart the printer?" on page 12 If the problem persists, check for the latest firmware release. See "The problem is a paper jam (paper stuck in the printer)" on page 149 for help. See "The problem is a paper jam (paper stuck in the printer)" on page 149 for help If your printer front panel is displaying an error code which is not in the list above, try the following: restart the printer see "How do I restart the printer?" on page 12 and/or check to make sure you have the latest firmware and driver versions; see "How do I update my printer's firmware?" on page 111 for help. If the problem persists, contact your customer service representative. The problem is a "printhead monitoring" message This is not an error message. The message is displayed whenever the Printhead monitoring option is set to Intensive. If you change the setting to Optimized, the message wil not appear. See "How do I manage printhead monitoring?" on page 51. The problem is a "printheads are limiting performance" message This message appears on the front panel during printing when the printer has detected that one or more printheads are not performing optimally, and so it needs to make extra passes to maintain print quality. To eliminate this message, choose one of the following: ● Select a higher print quality; see "How do I change the print quality?" on page 67. ● Clean the printheads; see "How do I recover (clean) the printheads?" on page 51. ● Use the Image Diagnostics Print to identify which printhead is causing the problem; see "How do I use the Image Diagnostics Print?" on page 113. The problem is something else 156

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Code
Short message
Suggested action
71:03
Restart the printer. If
problem persists, call HP
support.
Out of memory failure. You are
recommended to remove any
unnecessary files from the hard disk using
the Embedded Web Server. See “How do
I restart the printer?” on page 12.
76:03
Restart the printer. If
problem persists, call HP
support.
The hard disk is full. If the problem
persists, you are recommended to
remove any unnecessary files from the
hard disk, using the Web server. See
“How do I restart the printer?” on page 12.
77:04
Restart the printer. If
problem persists, call HP
support.
The Embedded Web Server does not
seem to be working. See “How do I restart
the printer?” on page 12 If the problem
persists, check for the latest firmware
release.
81:01
Possible paper jam
See “The problem is a paper jam (paper
stuck in the printer)” on page 149 for help.
86:01
Possible paper jam
See “The problem is a paper jam (paper
stuck in the printer)” on page 149 for help
If your printer front panel is displaying an error code which is not in the list above, try
the following: restart the printer see “How do I restart the printer?” on page 12 and/or
check to make sure you have the latest firmware and driver versions; see “How do I
update my printer's firmware?” on page 111 for help. If the problem persists, contact
your customer service representative.
The problem is a “printhead monitoring” message
This is not an error message. The message is displayed whenever the
Printhead
monitoring
option is set to
Intensive
. If you change the setting to
Optimized
, the
message wil not appear. See “How do I manage printhead monitoring?” on page 51.
The problem is a “printheads are limiting performance”
message
This message appears on the front panel during printing when the printer has
detected that one or more printheads are not performing optimally, and so it needs to
make extra passes to maintain print quality. To eliminate this message, choose one of
the following:
●
Select a higher print quality; see “How do I change the print quality?” on page 67.
●
Clean the printheads; see “How do I recover (clean) the printheads?” on page 51.
●
Use the Image Diagnostics Print to identify which printhead is causing the
problem; see “How do I use the Image Diagnostics Print?” on page 113.
Chapter 15
(continued)
156
The problem is something else