HP Deskjet 840/842/843c (English) Macintosh Connect * User's Guide - C6419-900 - Page 47
Paper Type/Quality, Normal, Paper Type, Quality, Draft, DeskJet 800 Series Print, Ink Controls
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4 Getting Help When Things Go Wrong Is there a problem with your printout? continued What is the problem? Possible cause You may not be using the most appropriate media for Print quality is poor. the desired output. You may be printing on the wrong side of the media. You may not have selected the correct paper type in the printer software. You may be printing in Draft mode. If you have smearing, you may be using too much ink. You may be running out of ink. You may need to clean the print cartridges. To solve the problem... • Make sure that you are using media intended for HP DeskJet printers. • Print quality is dramatically improved if you print on paper specifically designed for a certain output (photographs, for example), rather than using plain paper. Make sure that the media is loaded print side down. Make sure that you have selected the correct paper type on the Paper Type/Quality dialog box. See "Paper Type/Quality" on page 9. If printing appears faded or dull, click Normal or Best instead of Draft on the Paper Type/ Quality dialog box. See "Paper Type/Quality" on page 9. 1 Click Normal or Draft instead of Best on the Paper Type/Quality dialog box. See "Paper Type/Quality" on page 9. 2 Reduce the amount of ink. From the HP DeskJet 800 Series Print dialog box, select the Ink Controls panel. Use the sliders to adjust ink volume. 3 Increase the dry time. From the HP DeskJet 800 Series Print dialog box, select the Ink Controls panel. Use the sliders to adjust dry time. 1 Check the print cartridges status. See "Print Cartridge Status" on page 26. 2 If you are running out of ink, replace the print cartridge. See "Replacing Print Cartridges" on page 26. See "Cleaning Print Cartridges" on page 29. 40