HP Deskjet 890c HP DeskJet 890C Printer Professional Series User's Guide (Engl - Page 19

Print quality is poor s The print quality setting may need to be changed - While the EconoFast setting prints faster and uses less ink, it may cause text to appear faded or colors to be dull. Select Normal or Best Print Quality in the HP print settings dialog box. (See "Change Print Settings" on the "How Do I?" tab in the HP DeskJet 890C Toolbox.) s A print cartridge may be low on ink or clogged - If print quality deteriorates, click on the Printer Services tab in the HP DeskJet 890C Toolbox, and select Clean Print Cartridges. Follow the instructions on the screen. If print quality doesn't improve, a cartridge may be low on ink, and will need to be replaced. s The paper type setting may be incorrect - When printing on transparencies or other special paper types, select the corresponding paper type in the HP print settings dialog box. (See "Print on a variety of paper types..." on the "How Do I" tab in the HP DeskJet 890C Toolbox.) s The paper may not be suitable for use with your HP DeskJet printer - Paper that is too thin or has a slick surface may not feed properly. Paper that is heavily textured does not accept ink well. Use HP Premium Papers or test other paper types before purchasing large quantities. (See "Recommended Media Weight and Sizes" in the "Printer Specifications" section of this user's guide.) Something on the page is missing or incorrect s The margin settings may be wrong - If text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your HP DeskJet printer. (See "Minimum Margins" in the "Printer Specifications" section of this user's guide.) s Cable connection may be poor or cable may be bad - If meaningless characters are printing, make sure you are using a bi-directional cable and that the cable is firmly connected to both your printer and computer. To test the cable, click the Printer Services tab in the HP DeskJet 890C Toolbox, and select "Test printer communication." s ColorSmart print settings may be wrong - If colors are printing in shades of gray, "Print in Grayscale" is probably selected in the HP print settings dialog box. Also, the "Automatic" ColorSmart selection will give the best color representation. s The wrong printer may be selected - Make sure your HP DeskJet printer is selected as the current or default printer. (See "Selecting Your Printer", pg. 8.) Section 2 - Support 17