HP Deskjet D1600 User Guide - Page 38

After setting up the product, it does not print, Cause, Solution, Contact HP, Windows Vista users - problems

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Chapter 6 Cause: The product was not properly connected to a power supply. If this did not solve the issue, try the next solution. Solution 2: Press the On button more slowly Solution: The product might not respond if you press the On button too quickly. Press the On button once. It might take a few minutes for the product to turn on. If you press the On button again during this time, you might turn the product off. CAUTION: If the product still does not turn on, it might have a mechanical failure. Unplug the product from the power outlet. Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: You pressed the On button too quickly. After setting up the product, it does not print Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Step 1: Press the On button to turn on the product • Step 2: Set your product as the default printer • Step 3: Check the connection between the product and computer Step 1: Press the On button to turn on the product Solution: Look at the On button located on the product. If it is not lit, the product is turned off. Make sure the power cord is firmly connected to the product and plugged into a power outlet. Press the On button to turn on the product. Cause: The product might not have been turned on. If this did not solve the issue, try the next solution. Step 2: Set your product as the default printer Solution: Use the system tools on your computer to change your product to be the default printer. Windows Vista users 1. On the Windows taskbar, click Start, and then click Control Panel. 2. Click Printers. 3. Right-click the HP Printer icon, and then click Set as default printer. Solve a problem 36 Solve a problem

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Cause:
The product was not properly connected to a power supply.
If this did not solve the issue, try the next solution.
Solution 2: Press the On button more slowly
Solution:
The product might not respond if you press the
On
button too quickly.
Press the
On
button once. It might take a few minutes for the product to turn on. If
you press the
On
button again during this time, you might turn the product off.
CAUTION:
If the product still does not turn on, it might have a mechanical failure.
Unplug the product from the power outlet.
Contact HP support for service.
Go to:
www.hp.com/support
. If prompted, choose your country/region, and then
click
Contact HP
for information on calling for technical support.
Cause:
You pressed the
On
button too quickly.
After setting up the product, it does not print
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Step 1: Press the On button to turn on the product
•
Step 2: Set your product as the default printer
•
Step 3: Check the connection between the product and computer
Step 1: Press the On button to turn on the product
Solution:
Look at the
On
button located on the product. If it is not lit, the product is
turned off. Make sure the power cord is firmly connected to the product and plugged
into a power outlet. Press the
On
button to turn on the product.
Cause:
The product might not have been turned on.
If this did not solve the issue, try the next solution.
Step 2: Set your product as the default printer
Solution:
Use the system tools on your computer to change your product to be the
default printer.
Windows Vista users
1.
On the Windows taskbar, click
Start
, and then click
Control Panel
.
2.
Click
Printers
.
3.
Right-click the HP Printer icon, and then click
Set as default printer
.
Chapter 6
36
Solve a problem
Solve a problem