HP Deskjet D1600 User Guide - Page 42

Check product, Align the Print Cartridges - printer problems

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Chapter 6 Step 2: Load the stack of paper correctly Solution: Remove the stack of paper from the paper tray, reload the paper, and then slide the paper-width guide inward until it stops at the edge of the paper. For more information, see: Load media Cause: The paper-width guide was not positioned correctly. Check product Try the following solutions. • Solution 1: Align the print cartridges • Solution 2: Automatically clean the print cartridges. Solution 1: Align the print cartridges Solution: Aligning the print cartridges can help ensure high-quality output. To align the print cartridges from the HP Photosmart Software 1. Load letter or A4 unused plain white paper into the paper tray. 2. In the HP Solution Center, click Settings. 3. In the Print Settings area, click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click Printer Services. The Printer Toolbox appears. 4. Click the Device Services tab. 5. Click Align the Print Cartridges. 6. Click Align, and then follow the onscreen instructions. The HP Printer prints a test page, aligns the print cartridges, and calibrates the printer. Recycle or discard the test page. Cause: The printer needed to be aligned. If this did not solve the issue, try the next solution. Solution 2: Automatically clean the print cartridges. Solution: Clean the print cartridges. For more information, see Automatically clean print cartridges Cause: The print cartridge nozzles needed to be cleaned. If this did not solve the issue, try the next solution. Solve a problem 40 Solve a problem

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Step 2: Load the stack of paper correctly
Solution:
Remove the stack of paper from the paper tray, reload the paper, and
then slide the paper-width guide inward until it stops at the edge of the paper.
For more information, see:
Load media
Cause:
The paper-width guide was not positioned correctly.
Check product
Try the following solutions.
•
Solution 1: Align the print cartridges
•
Solution 2: Automatically clean the print cartridges.
Solution 1: Align the print cartridges
Solution:
Aligning the print cartridges can help ensure high-quality output.
To align the print cartridges from the HP Photosmart Software
1.
Load letter or A4 unused plain white paper into the paper tray.
2.
In the HP Solution Center, click
Settings
.
3.
In the
Print Settings
area, click
Printer Toolbox
.
NOTE:
You can also open the
Printer Toolbox
from the
Print Properties
dialog box. In the
Print Properties
dialog box, click the
Features
tab, and
then click
Printer Services
.
The
Printer Toolbox
appears.
4.
Click the
Device Services
tab.
5.
Click
Align the Print Cartridges
.
6.
Click
Align
, and then follow the onscreen instructions.
The HP Printer prints a test page, aligns the print cartridges, and calibrates the
printer. Recycle or discard the test page.
Cause:
The printer needed to be aligned.
If this did not solve the issue, try the next solution.
Solution 2: Automatically clean the print cartridges.
Solution:
Clean the print cartridges.
For more information, see
Automatically clean print cartridges
Cause:
The print cartridge nozzles needed to be cleaned.
If this did not solve the issue, try the next solution.
Chapter 6
40
Solve a problem
Solve a problem