Work with print cartridges
.........................................................................................................
69
Handle the print cartridges
.................................................................................................
70
Check the estimated ink levels
...........................................................................................
71
Choose the right print cartridges
........................................................................................
71
Replace the print cartridges
................................................................................................
72
Use ink-backup mode
.........................................................................................................
75
Ink-backup mode output
...............................................................................................
76
Exit ink-backup mode
...................................................................................................
76
Store the print cartridges
....................................................................................................
76
Align the print cartridges
.....................................................................................................
76
Clean the print cartridges
...................................................................................................
77
Clean the print cartridge contacts
.......................................................................................
78
Clean the area around the ink nozzles
...............................................................................
80
Remove ink from your skin and clothing
.............................................................................
82
11
Shop for ink supplies
.............................................................................................................
83
12 Troubleshooting
View the Readme file
................................................................................................................
85
Hardware setup troubleshooting
...............................................................................................
85
The product will not turn on
................................................................................................
86
Software installation troubleshooting
........................................................................................
90
Uninstall and reinstall the software
.....................................................................................
93
Paper jams
................................................................................................................................
94
Information on paper
..........................................................................................................
96
Print cartridge troubleshooting
..................................................................................................
96
Information on print cartridges
............................................................................................
97
Resolving print cartridge problems
.....................................................................................
98
Resolving print cartridge error messages
...........................................................................
98
Print quality troubleshooting
...................................................................................................
100
Wrong, inaccurate, or bleeding colors
..............................................................................
102
Ink is not filling the text or graphics completely
................................................................
104
The printout has a horizontal band of distortion near the bottom of a borderless
print
...................................................................................................................................
106
Printouts have horizontal streaks or lines
.........................................................................
107
Printouts are faded or have dull colors
.............................................................................
109
Printouts seem blurry or fuzzy
..........................................................................................
111
Printouts are slanted or skewed
.......................................................................................
112
Ink streaks on the back of the paper
................................................................................
113
Print troubleshooting
...............................................................................................................
114
Envelopes print incorrectly
...............................................................................................
114
Borderless printing produces unexpected results
.............................................................
115
The product is not responding
..........................................................................................
116
The product prints meaningless characters
......................................................................
119
Nothing happens when I try to print
..................................................................................
119
The margins are not printing as expected
........................................................................
122
Text or graphics are cut off at the edge of the page
.........................................................
123
A blank page came out while printing
...............................................................................
125
Contents
3
Contents