HP ENVY 17-3095ca HP ENVY 17 - Maintenance and Service Guide - Page 46

Component replacement procedures, Service tag

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Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 96 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. The battery must be removed to access the service tag. See Battery on page 39 for battery removal procedures. Item (1) (2) (3) Component Product name Serial number (s/n) Part number/Product number (p/n) 38 Chapter 4 Removal and replacement procedures Description This is the product name affixed to the front of the computer. This is an alphanumeric identifier that is unique to each product. This number provides specific information about the product's hardware components. The part number helps a service technician determine what components and parts are needed. ENWW

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Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 96 screws that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag. The battery must be removed to access the service tag. See
Battery
on page
39
for battery removal procedures.
Item
Component
Description
(1)
Product name
This is the product name affixed to the front of
the computer.
(2)
Serial number (s/n)
This is an alphanumeric identifier that is unique to
each product.
(3)
Part number/Product number (p/n)
This number provides specific information about the
product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.
38
Chapter 4
Removal and replacement procedures
ENWW