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HP ENVY 17-k011nr User Guide - Windows 7 - Page 53

HP CoolSense, Shutting down the computer

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1. Shut down the computer. 2. Connect the AC adapter to the computer, and then plug it into an AC outlet. 3. Turn on the computer. ● If the power lights turn on, the AC adapter is working properly. ● If the power lights remain off, check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to be sure that the connections are secure. ● If the connections are secure and the power lights remain off, the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. HP CoolSense HP CoolSense detects when the computer is not on a horizontal surface and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result, the surface temperature of the computer may be higher than it would be with HP CoolSense on. To turn CoolSense off or on, follow these steps: 1. Select Start > Control Panel > Hardware and Sound > HP CoolSense. 2. Select On or Off. Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from external power for an extended period Although you can shut down the computer with the power button, the recommended procedure is to use the Windows Shut down command: NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible. 1. Save your work and close all open programs. 2. Select Start > Shut down. HP CoolSense 41

Section	Page
Starting right	13
Best practices	13
Fun things to do	13
More HP resources	14
Getting to know your computer	15
Finding your hardware and software information	15
Locating hardware	15
Locating software	15
Right side	16
Left side	19
Display	22
Top	23
TouchPad	23
Lights	24
Buttons, speakers, and fingerprint reader	25
Keys	26
Bottom	27
Labels	28
Connecting to a network	29
Connecting to a wireless network	29
Using the wireless controls	29
Using the wireless button	29
Using HP Connection Manager (select models only)	29
Using operating system controls	30
Sharing data and drives and accessing software	30
Using a WLAN	30
Using an Internet service provider	31
Setting up a WLAN	32
Configuring a wireless router	32
Protecting your WLAN	32
Connecting to a WLAN	33
Using Bluetooth wireless devices (select models only)	33
Connecting to a wired network (select models only)	33
Connecting to a local area network (LAN)	33
Enjoying entertainment features	35
Multimedia features	35
Using the webcam	36
Using audio	37
Connecting speakers	37
Connecting headphones and microphones	37
Using Beats Audio (select models only)	37
Accessing Beats Audio Control Panel	37
Enabling and Disabling Beats Audio	37
Testing your audio features	37
Using video	38
Connecting video devices by using an HDMI cable	38
Setting up HDMI audio	39
Navigating the screen	40
Using the TouchPad and gestures	40
Tapping	41
Scrolling	42
2-finger pinch zoom	42
2-finger click	43
Rotating	44
Using the keyboard and mouse	44
Using the keys	44
Using the action keys	44
Using the hot keys	45
Using ALT GR key combinations	46
Using the integrated numeric keypad	46
Managing power	47
Initiating Sleep and Hibernation	47
Manually initiating and exiting Sleep	48
Manually initiating and exiting Hibernation (select models only)	48
Setting password protection on wakeup	48
Using the power meter	49
Selecting a power plan	49
Running on battery power	49
Removing a User-replaceable battery (select models only)	49
Finding battery information	50
Conserving battery power	50
Identifying low battery levels	51
Resolving a low battery level	51
Resolving a low battery level when external power is available	51
Resolving a low battery level when no power source is available	51
Resolving a low battery level when the computer cannot exit Hibernation	51
Storing a user-replaceable battery	51
Disposing of a user-replaceable battery	51
Replacing a user-replaceable battery	52
Running on external AC power	52
Troubleshooting power problems	52
HP CoolSense	53
Shutting down the computer	53
Hybrid Graphics and AMD Dual Graphics (select models only)	54
Using Hybrid Graphics (select models only)	54
Using AMD Dual Graphics (select models only)	55
Maintaining your computer	56
Improving performance	56
Handling drives	56
Using HP 3D DriveGuard (select models only)	56
Identifying HP 3D DriveGuard status	57
Using Disk Defragmenter	57
Using Disk Cleanup	57
Updating programs and drivers	57
Cleaning your computer	58
Cleaning procedures	58
Cleaning the display (All-in-Ones or Notebooks)	58
Cleaning the sides or cover	58
Cleaning the TouchPad, keyboard, or mouse	59
Traveling with or shipping your computer	59
Securing your computer and information	61
Using passwords	61
Setting Windows passwords	62
Setting Setup Utility (BIOS) passwords	62
Using the fingerprint reader (select models only)	62
Using HP SimplePass (select models only)	63
Registering fingerprints	63
Using your registered fingerprint to log on to Windows	63
Using Internet security software	63
Using antivirus software	63
Using firewall software	64
Installing software updates	64
Installing critical security updates	64
Installing HP and third-party software updates	64
Securing your wireless network	64
Backing up your software applications and information	65
Using an optional security cable lock	65
Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)	66
Starting Setup Utility (BIOS)	66
Updating the BIOS	66
Determining the BIOS version	66
Downloading a BIOS update	67
Using HP PC Hardware Diagnostics (UEFI)	67
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	68
Backing up, restoring, and recovering	69
Creating backups	69
Creating recovery media to recover the original system	69
What you need to know	69
Creating the recovery media	70
Creating system restore points	70
What you need to know	70
Creating a system restore point	70
Backing up system and personal information	70
Tips for a successful backup	71
What you need to know	71
Creating a backup using Windows Backup and Restore	71
Restore and recovery	72
Restoring to a previous system restore point	72
Restoring specific files	72
Restoring specific files using Windows Backup and Restore	72
Recovering the original system using HP Recovery Manager	72
What you need to know	72
Recovering using HP Recovery partition (select models only)	73
Recovering using the recovery media	73
Changing the computer boot order	73
Specifications	75
Input power	75
Operating environment	75
Electrostatic Discharge	77

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Shut down the computer.

Connect the AC adapter to the computer, and then plug it into an AC outlet.

Turn on the computer.

●

If the power lights turn

, the AC adapter is working properly.

●

If the power lights remain

off

, check the connection from the AC adapter to the computer

and the connection from the AC adapter to the AC outlet to be sure that the connections

are secure.

●

If the connections are secure and the power lights remain

off

, the AC adapter is not

functioning and should be replaced.

Contact support for information about obtaining a replacement AC power adapter.

HP CoolSense

detects when the computer is not on a horizontal surface and adjusts

performance and fan settings to keep the surface temperature of your computer at the optimum level

of comfort.

When HP CoolSense is off, the position of the computer is not detected and the performance and fan

options remain at the factory setting. As a result, the surface temperature of the computer may be

higher than it would be with HP CoolSense on.

To turn CoolSense off or on, follow these steps:

Select

Start > Control Panel > Hardware and Sound > HP CoolSense

Select

Off

Shutting down the computer

CAUTION:

Unsaved information is lost when the computer shuts down.

The Shut down command closes all open programs, including the operating system, and then turns

off the display and computer.

Shut down the computer under any of the following conditions:

●

When you need to replace the battery or access components inside the computer

●

When you are connecting an external hardware device that does not connect to a USB or video

port

●

When the computer will be unused and disconnected from external power for an extended

period

Although you can shut down the computer with the power button, the recommended procedure is to

use the Windows Shut down command:

NOTE:

If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or

Hibernation before shutdown is possible.

Save your work and close all open programs.

Select

Start > Shut down

HP CoolSense