HP Integrity Superdome SX2000 AD380A and AD381A PCIe 2-Port Gigabit Ethernet C - Page 16

Ping a host on the network, Troubleshooting

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Ping a host on the network Once the adapter is properly connected to the network, ensure that its IP addresses is consistent with your network by completing the following steps: 1. Click Start > Run to open the Run dialog box. 2. Type cmd in the Run dialog box and click OK to run the command. 3. At the prompt, type ipconfig and press Enter. This command displays all of the IP addresses, subnet masks, and default gateways configured for the server (see Figure 1-4). Figure 1-4 Ipconfig command output 4. Now use the ping command to verify adapter connectivity. Use the adapter's IP address (that was displayed as output from the ipconfig command in Step 3) as your input for the ping command. 5. Once the adapter is pinged and indicates no problems, ping another host on the same network. If the server is within the same IP group and subnet mask as the target host and valid replies are not received, check the network parameters to ensure that the server IP address and subnet mask are correct. Troubleshooting This section describes some of the methods you can use to solve problems you may have with the operation of your AD380A or AD381A adapter. During system startup, network interface cards (NICs) attempt to load the latest available drivers. If there is a problem after the system has booted and configured the adapters (and as long as Show Icon in notification area when connected is enabled in the Network Properties window), you may see the following display in the system taskbar: Figure 1-5 Adapter error display in the taskbar 16 Hardware and software installation procedures

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Ping a host on the network
Once the adapter is properly connected to the network, ensure that its IP addresses is consistent
with your network by completing the following steps:
1.
Click
Start > Run
to open the
Run
dialog box.
2.
Type
cmd
in the
Run
dialog box and click
OK
to run the command.
3.
At the prompt, type
ipconfig
and press
Enter
. This command displays all of the IP
addresses, subnet masks, and default gateways configured for the server (see Figure 1–4).
Figure 1-4 Ipconfig command output
4.
Now use the
ping
command to verify adapter connectivity. Use the adapter's IP address
(that was displayed as output from the
ipconfig
command in Step 3) as your input for
the
ping
command.
5.
Once the adapter is pinged and indicates no problems, ping another host on the same
network. If the server is within the same IP group and subnet mask as the target host and
valid replies are not received, check the network parameters to ensure that the server IP
address and subnet mask are correct.
Troubleshooting
This section describes some of the methods you can use to solve problems you may have with
the operation of your AD380A or AD381A adapter.
During system startup, network interface cards (NICs) attempt to load the latest available drivers.
If there is a problem after the system has booted and configured the adapters (and as long as
Show Icon in notification area when connected
is enabled in the Network Properties window),
you may see the following display in the system taskbar:
Figure 1-5 Adapter error display in the taskbar
16
Hardware and software installation procedures