HP LP2065 HP Display Assistant User Guide - Page 22

Tips & Troubleshooting, HP Display and Graphics Card Compatibility, HP Display Assistant Software

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7 Tips & Troubleshooting HP Display and Graphics Card Compatibility HP Display Assistant is a Windows-based software utility designed for select HP displays that support the Display Data Channel/Command Interface (DDC/CI) communications channel defined by the Video Electronics Standards Association (VESA). HP Display Assistant does not function on non-HP displays (including non-HP displays that support DDC/CI), and does not function on HP displays that do not support DDC/CI. For a list of leading graphics cards that support HP Display Assistant: 1. Open HP Display Assistant. 2. Click the Options tab. 3. Click the Help button. 4. Click the Tech. Support button to open the HP Display Assistant online support Web page. 5. Click the Compatibility link on the Web page. NOTE: You can also open the HP Display Assistant online support Web page by right-clicking on the HP Display Assistant icon in the task tray then clicking the Technical Support option in the task tray menu. HP Display Assistant Software Update Software updates for HP Display Assistant ensure that you have the latest features and the widest range of compatibility with graphics cards. To determine if a software update is available: 1. Open HP Display Assistant. 2. Click the Options tab. 3. Click the Update button. 4. Click the Check Update button to open the HP Display Assistant online support Web page. NOTE: You can also check for software updates on the HP Display Assistant online support Web page by right-clicking on the HP Display Assistant icon in the task tray then clicking the Check for Update option in the task tray menu. 18 Chapter 7 Tips & Troubleshooting

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7
Tips & Troubleshooting
HP Display and Graphics Card Compatibility
HP Display Assistant is a Windows-based software utility designed for select HP displays that support
the Display Data Channel/Command Interface (DDC/CI) communications channel defined by the Video
Electronics Standards Association (VESA). HP Display Assistant does not function on non-HP displays
(including non-HP displays that support DDC/CI), and does not function on HP displays that do not
support DDC/CI. For a list of leading graphics cards that support HP Display Assistant:
1.
Open HP Display Assistant.
2.
Click the
Options
tab.
3.
Click the
Help
button.
4.
Click the
Tech. Support
button to open the HP Display Assistant online support Web page.
5.
Click the
Compatibility
link on the Web page.
NOTE:
You can also open the HP Display Assistant online support Web page by right-clicking on the
HP Display Assistant icon in the task tray then clicking the
Technical Support
option in the task tray
menu.
HP Display Assistant Software Update
Software updates for HP Display Assistant ensure that you have the latest features and the widest range
of compatibility with graphics cards. To determine if a software update is available:
1.
Open HP Display Assistant.
2.
Click the
Options
tab.
3.
Click the
Update
button.
4.
Click the
Check Update
button to open the HP Display Assistant online support Web page.
NOTE:
You can also check for software updates on the HP Display Assistant online support Web page
by right-clicking on the HP Display Assistant icon in the task tray then clicking the
Check for Update
option in the task tray menu.
18
Chapter 7
Tips & Troubleshooting