Section |
Page |
Product introduction |
15 |
Product comparison |
18 |
Product front view |
18 |
Product back view |
19 |
Interface ports |
20 |
Serial number and model number location |
21 |
Control panel |
22 |
Control-panel layout |
22 |
Control-panel Home screen |
23 |
Control panel help system |
24 |
Print product reports |
25 |
Paper trays |
27 |
Supported paper sizes |
31 |
Tray capacity and paper orientation |
31 |
Load Tray 1 |
32 |
Tray 2 and optional Tray 3 |
34 |
Tray capacity and paper orientation |
34 |
Load Tray 2 and optional Tray 3 |
35 |
Use paper output options |
37 |
Print to the standard output bin |
37 |
Print to the rear output bin |
37 |
Parts, supplies, and accessories |
39 |
Order parts, accessories, and supplies |
40 |
HP policy on non-HP supplies |
41 |
HP anticounterfeit Web site |
42 |
Print when a toner cartridge is at estimated end of life |
43 |
Enable or disable the Very Low Setting |
43 |
Customer self-repair parts |
45 |
Accessories |
47 |
Toner cartridge |
48 |
Toner-cartridge view |
48 |
Toner-cartridge information |
49 |
Recycle the toner cartridge |
49 |
Toner-cartridge storage |
49 |
HP policy on non-HP toner cartridges |
49 |
Replace the toner cartridge |
50 |
Print |
53 |
Supported print drivers (Windows) |
54 |
HP Universal Print Driver (UPD) |
54 |
UPD installation modes |
55 |
Change print-job settings (Windows) |
56 |
Priority for changing print-job settings |
56 |
Change the settings for all print jobs until the software program is closed |
56 |
Change the default settings for all print jobs |
57 |
Change the product configuration settings |
57 |
Change print-job settings (Mac OS X) |
58 |
Priority for changing print-job settings |
58 |
Change the settings for all print jobs until the software program is closed |
58 |
Change the default settings for all print jobs |
58 |
Change the product configuration settings |
59 |
Print tasks (Windows) |
60 |
Use a printing shortcut (Windows) |
60 |
Create printing shortcuts (Windows) |
62 |
Automatically print on both sides (Windows) |
65 |
Manually print on both sides (Windows) |
67 |
Print multiple pages per sheet (Windows) |
71 |
Select the page orientation (Windows) |
73 |
Select the paper type (Windows) |
75 |
Print the first or last page on different paper (Windows) |
78 |
Scale a document to fit page size (Windows) |
81 |
Create a booklet (Windows) |
83 |
Select the paper size (Windows) |
84 |
Select a custom paper size (Windows) |
84 |
Print watermarks (Windows) |
85 |
Cancel a print job (Windows) |
86 |
Print tasks (Mac OS X) |
87 |
Use a printing preset (Mac OS X) |
87 |
Create a printing preset (Mac OS X) |
87 |
Automatically print on both sides (Mac OS X) |
88 |
Manually print on both sides (Mac OS X) |
89 |
Print multiple pages per sheet (Mac OS X) |
89 |
Select the page orientation (Mac OS X) |
89 |
Select the paper type (Mac OS X) |
90 |
Print a cover page (Mac OS X) |
90 |
Scale a document to fit page size (Mac OS X) |
90 |
Create a booklet (Mac OS X) |
90 |
Select the paper size (Mac OS X) |
91 |
Select a custom paper size (Mac OS X) |
91 |
Print watermarks (Mac OS X) |
91 |
Cancel a print job (Mac OS X) |
92 |
Create archival-quality prints |
93 |
Use HP ePrint |
94 |
Use AirPrint |
95 |
Use walk-up USB printing |
96 |
Copy |
97 |
Set new default copy settings |
98 |
Restore copy default settings |
99 |
Make a single copy |
100 |
Make multiple copies |
101 |
Copy a multiple-page original |
102 |
Copy identification cards |
103 |
Collate a copy job |
104 |
Copy on both sides (duplex) |
105 |
Copy on both sides automatically |
105 |
Copy on both sides manually |
106 |
Reduce or enlarge a copy |
107 |
Optimize copy quality |
108 |
Adjust the lightness or darkness for copies |
109 |
Copy in draft mode |
110 |
Set the paper size and type for copying on special paper |
111 |
Scan |
113 |
Scan by using the HP Scan software (Windows) |
114 |
Scan by using the HP Scan software (Mac OS X) |
115 |
Scan to a USB flash drive |
116 |
Set up scan to network folder and scan to email features |
117 |
Configure the scan to network folder feature |
117 |
Configure the scan to email feature |
117 |
Scan to a network folder |
119 |
Scan to email |
120 |
Scan by using other software |
121 |
Scan from a TWAIN-compliant program (Windows) |
121 |
Scan from a WIA-compliant program (Windows) |
121 |
Scan by using optical character recognition (OCR) software |
121 |
Fax |
123 |
Set up the product for fax |
127 |
Configure the fax time, date, and header |
127 |
Use the control panel to set the fax time, date, and header |
127 |
Use the HP Fax Setup Wizard to set the fax time, date, and header (Windows) |
128 |
Use the phone book |
129 |
Create and edit speed-dial entries |
129 |
Create and edit group-dial entries |
129 |
Delete speed-dial entries |
130 |
Delete group-dial entries |
130 |
Configure send fax settings |
131 |
Set special dialing symbols and options |
131 |
Set a dialing prefix |
131 |
Set the dial tone detection |
132 |
Tone dial or pulse dial |
132 |
Set autoredial options |
132 |
Set light/dark and resolution |
133 |
Set the default light/dark (contrast) setting |
133 |
Set resolution settings |
133 |
Set billing codes |
134 |
Configure receive fax settings |
136 |
Set fax forwarding |
136 |
Set the answer mode |
136 |
Block or unblock fax numbers |
137 |
Set the number of rings-to-answer |
137 |
Set distinctive ring |
138 |
Use autoreduction for incoming faxes |
139 |
Set fax reprint settings |
139 |
Set the fax sounds volume |
140 |
Set the alarm volume, phone-line volume, and ring volume |
140 |
Set stamp-received faxes |
140 |
Set the private receive feature |
140 |
Set fax polling |
141 |
Use fax |
142 |
Supported fax programs |
142 |
Cancel a fax |
142 |
Cancel the current fax |
142 |
Cancel a pending fax job |
143 |
Delete faxes from memory |
143 |
Use fax on a DSL, PBX, or ISDN system |
143 |
DSL |
143 |
PBX |
144 |
ISDN |
144 |
Use fax on a VoIP service |
144 |
Fax memory contents are retained when there is a loss of power |
144 |
Security issues when connecting internal networks to public phone lines |
145 |
Fax from the flatbed scanner |
145 |
Fax from the document feeder |
146 |
Use speed dials and group-dial entries |
147 |
Send a fax from the software (Windows) |
147 |
Send a fax by dialing from a telephone connected to the fax line |
149 |
Send a fax combining an electronic and paper document |
149 |
Use access codes, credit cards, or calling cards |
150 |
Send faxes internationally |
150 |
Print a fax |
151 |
Reprint a fax |
152 |
Automatically print on both sides of received faxes |
153 |
Print a stored fax when the private receive feature is on |
153 |
Receive faxes when fax tones are audible on the phone line |
153 |
Manage and maintain |
155 |
Use the HP Reconfiguration Utility to change the product connection (Windows) |
156 |
Set up HP Wireless Direct Printing |
157 |
Use HP Web Services applications |
158 |
Configure IP network settings |
159 |
Printer sharing disclaimer |
159 |
View or change network settings |
159 |
Manually configure IPv4 TCP/IP parameters from the control panel |
159 |
Rename the product on a network |
160 |
Link speed and duplex settings |
161 |
HP Device Toolbox (Windows) |
162 |
HP Utility for Mac OS X |
164 |
Open HP Utility |
164 |
HP Utility features |
164 |
Use HP Web Jetadmin software |
165 |
Economy settings |
166 |
Print with EconoMode |
166 |
Set the Sleep Delay |
166 |
Set the Auto Power Down delay |
166 |
Product security features |
168 |
Lock the product |
168 |
Set or change the product password |
168 |
Upgrade the firmware |
169 |
Manually upgrade the firmware |
169 |
Set the product to automatically upgrade the firmware |
169 |
Solve problems |
171 |
Solve problems checklist |
172 |
Step 1: Make sure that the product is set up correctly |
172 |
Step 2: Check the cabling or wireless connection |
172 |
Step 3: Check the control panel for error messages |
173 |
Step 4: Check the paper |
173 |
Step 5: Check the software |
173 |
Step 6: Test print functionality |
173 |
Step 7: Test copy functionality |
174 |
Step 8: Test the fax functionality |
174 |
Step 9: Check the toner cartridge |
174 |
Step 10: Try sending a print job from a computer |
174 |
Step 11: Verify that the product is on the network |
174 |
Restore the factory-set defaults |
175 |
Control panel help system |
176 |
Paper feeds incorrectly or becomes jammed |
177 |
The product does not pick up paper |
177 |
The product picks up multiple sheets of paper |
177 |
The document feeder jams, skews, or picks up multiple sheets of paper |
178 |
Prevent paper jams from the paper trays |
178 |
Clear jams |
179 |
Jam locations |
179 |
Clear jams in the document feeder |
180 |
Clear jams in the output area |
182 |
Clear jams in Tray 1 |
184 |
Clear jams in Tray 2 or optional Tray 3 |
187 |
Clear jams in the fuser |
191 |
Clear jams in the duplexer |
193 |
Improve print quality |
195 |
Print from a different software program |
195 |
Set the paper-type setting for the print job |
195 |
Check the paper-type setting (Windows) |
195 |
Check the paper-type setting (Mac OS X) |
196 |
Check the toner-cartridge status |
196 |
Print a cleaning page |
196 |
Visually inspect the toner cartridge |
197 |
Check the paper and printing environment |
197 |
Use paper that meets HP specifications |
197 |
Check the product environment |
197 |
Check the EconoMode settings |
198 |
Try a different print driver |
198 |
Improve copy quality |
200 |
Check the scanner glass for dirt and smudges |
200 |
Check the paper settings |
201 |
Optimize for text or pictures |
201 |
Edge-to-edge copying |
202 |
Clean the pickup rollers and separation pad in the document feeder |
202 |
Improve scan quality |
204 |
Check the scanner glass for dirt and smudges |
204 |
Clean the pickup rollers and separation pad in the document feeder |
205 |
Improve fax quality |
207 |
Check the scanner glass for dirt and smudges |
207 |
Check the send-fax resolution setting |
208 |
Check the error correction setting |
209 |
Send to a different fax machine |
209 |
Clean the pickup rollers and separation pad in the document feeder |
209 |
Check the fit-to-page setting |
210 |
Check the sender's fax machine |
210 |
The product does not print or it prints slowly |
211 |
The product does not print |
211 |
The product prints slowly |
212 |
Solve walk-up USB printing problems |
213 |
The USB Flash Drive menu does not open when you insert the USB flash drive |
213 |
The file does not print from the USB flash drive |
213 |
The file that you want to print is not listed in the USB Flash Drive menu |
214 |
Solve fax problems |
215 |
Checklist for solving fax problems |
215 |
Perform a fax diagnostic test |
216 |
Fax trace report |
217 |
Fax error report printing |
217 |
Print all fax reports |
217 |
Print individual fax reports |
217 |
Set the fax error report |
218 |
Set the fax-error-correction mode |
218 |
Change the fax speed |
218 |
Solve problems sending faxes |
219 |
An error message displays on the control panel |
219 |
The Communication error message appears |
219 |
No dial tone |
220 |
The Fax is busy message appears |
220 |
The No fax answer message appears |
222 |
Scanner error |
222 |
The control panel displays a Ready message with no attempt to send the fax |
222 |
The control panel displays the message \ |
223 |
Faxes can be received, but not sent |
223 |
Product is password protected |
223 |
Unable to use fax functions from the control panel |
223 |
Unable to use speed dials |
224 |
Unable to use group dials |
224 |
Receive a recorded error message from the phone company when trying to send a fax |
224 |
Unable to send a fax when a phone is connected to the product |
225 |
Solve problems receiving faxes |
225 |
The fax does not respond |
225 |
The fax has a dedicated phone line |
225 |
An answering machine is connected to the product |
226 |
The Answer Mode setting is set to the Manual setting |
226 |
Voice mail is available on the fax line |
227 |
The product is connected to a DSL phone service |
227 |
The product uses a fax over IP or VoIP phone service |
227 |
An error message displays on the control panel |
228 |
The No fax detected. message displays |
228 |
The Communication error message appears |
228 |
The Fax storage is full message appears |
229 |
The Fax is busy message appears |
229 |
A fax is received but does not print |
230 |
The Private Receive feature is on |
230 |
Sender receives a busy signal |
230 |
A handset is connected to the product |
230 |
A phone line splitter is being used |
230 |
No dial tone |
230 |
Cannot send or receive a fax on a PBX line |
230 |
Solve general fax problems |
231 |
Faxes are sending slowly |
231 |
Fax quality is poor |
232 |
Fax cuts off or prints on two pages |
232 |
Solve USB connection problems |
234 |
Solve wired network problems |
235 |
Poor physical connection |
235 |
The computer is using the incorrect IP address for the product |
235 |
The computer is unable to communicate with the product |
236 |
The product is using incorrect link and duplex settings for the network |
236 |
New software programs might be causing compatibility problems |
236 |
The computer or workstation might be set up incorrectly |
236 |
The product is disabled, or other network settings are incorrect |
236 |
Solve wireless network problems |
237 |
Wireless connectivity checklist |
237 |
The product does not print after the wireless configuration completes |
238 |
The product does not print, and the computer has a third-party firewall installed |
238 |
The wireless connection does not work after moving the wireless router or product |
238 |
Cannot connect more computers to the wireless product |
238 |
The wireless product loses communication when connected to a VPN |
239 |
The network does not appear in the wireless networks list |
239 |
The wireless network is not functioning |
239 |
Perform a wireless network diagnostic test |
240 |
Reduce interference on a wireless network |
240 |
Solve product software problems with Windows |
241 |
A print driver for the product is not visible in the Printer folder |
241 |
An error message was displayed during the software installation |
241 |
The product is in Ready mode, but nothing prints |
241 |
Solve product software problems with Mac OS X |
243 |
The print driver is not listed in the Print & Fax or Print & Scan list |
243 |
The product name does not appear in the product list in the Print & Fax or Print & Scan list |
243 |
The print driver does not automatically set up the selected product in the Print & Fax or Print & Sc ... |
243 |
A print job was not sent to the product that you wanted |
244 |
When connected with a USB cable, the product does not appear in the Print & Fax or Print & Scan list ... |
244 |
You are using a generic print driver when using a USB connection |
244 |
Remove software (Windows) |
245 |
Remove software (Mac OS X) |
246 |
Solve scan to email problems |
247 |
Cannot connect to the email server |
247 |
The email failed |
247 |
Unable to scan |
247 |
Solve scan to network folder problems |
248 |
The scan failed |
248 |