HP LaserJet Pro MFP 4101-4104dw User Guide 2 - Page 107
Paper jam locations, 31.13 jam error in the document feeder, Reports, Printer Configuration Report
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b. Open the following menus: i. Reports ii. Printer Configuration Report If none of these steps resolves the problem, the printer might need service. Contact HP customer support. Paper jam locations Jams can occur in these locations. Figure 9-7 Paper jam locations 1 7 6 5 2 4 3 Number 1 2 3 4 5 6 7 Description Document feeder Fuser area Tray 3 (optional) Tray 2 Duplexing area (remove Tray 2 for access) Tray 1 Toner cartridge area (open the front door for access) Output bin Loose toner might remain in the printer after a jam. This problem typically resolves itself after a few sheets have been printed. 31.13 jam error in the document feeder Use the following procedure to check for paper in all possible jam locations related to the document feeder. Recommended action for customers When a jam occurs, the control panel displays an animation that assists in clearing the jam. 96 Chapter 9 Solve problems