HP Latex 570 User Guide - Page 189

Error code, Recommendation, Force refill, Error, Reseat, HP Latex 570 only

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Error code 32:01.1, 32:01.2 41:03 42:03 47.3n:01 HP Latex 570 only 48.03 54.03 Recommendation This error occurs when the tension bar stays in one of its sensor trigger positions for more than 8 seconds. The most likely causes of this error are as follows: ● The winding-direction switch on the take-up reel motor is activated, but the substrate has not been taped to the take-up reel yet. ● The wrong take-up reel winding direction has been selected. ● Something is blocking the movement of the tension bar. ● The substrate is not following the correct path between the tension bar and the diverter. Electrical current limit in paper motor 1. Turn off the printer. 2. Open the window and check for any visible obstacles restricting the advance of the substrate. If there is a wrinkled mass of substrate inside the substrate path, carefully remove as much as possible of the jammed substrate from the top of the printer. Cut the substrate if necessary. See also Substrate has jammed on page 84. 3. Turn on the printer. Scan-axis motor electrical current limit 1. Turn off the printer. 2. Open the window, observing all safety procedures, and check for any visible obstacles restricting the advance of the substrate. Clear the obstruction, if any. 3. Turn on the printer. 3 litre ink-cartridge pump unable to supply ink (color n) to the intermediate tank n: 1-Magenta 2-Light magenta 3-Light cyan 4-Cyan 5-Optimizer 6-Yellow 7-Black 1. Reseat the cartridge. If the error code appears again, proceed with the next steps. 2. Open the cardboard box of the faulty 3 litre cartridge, leaving the inner bag exposed. You may want to remove the cardboard completely to ensure good access. 3. Connect the cartridge that you just opened. 4. At the front panel, press , then Force refill (not available while printing). 5. While the manual refill is taking place, strongly squeeze the ink bag to ensure that ink flows into the pump (push with strong pulses rather than with constant pressure). 6. Check at the front panel that the status of the cartridge is no longer Error or Reseat Wiper-roller electrical current limit 1. Turn off the printer. 2. Clear any substrate jam and restart the printer. 3. If the problem persists, reduce the back tension of the substrate, from the front panel. Automatic pinchwheel-lifter current limit 1. Turn off the printer. 2. Clear any substrate jam. 3. Make sure there are no fibers entangled in the pinchwheels. 4. Restart the printer. ENWW Front-panel error codes 183

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Error code
Recommendation
32:01.1, 32:01.2
This error occurs when the tension bar stays in one of its sensor trigger positions for more than 8
seconds. The most likely causes of this error are as follows:
●
The winding-direction switch on the take-up reel motor is activated, but the substrate has not
been taped to the take-up reel yet.
●
The wrong take-up reel winding direction has been selected.
●
Something is blocking the movement of the tension bar.
●
The substrate is not following the correct path between the tension bar and the diverter.
41:03
Electrical current limit in paper motor
1.
Turn off the printer.
2.
Open the window and check for any visible obstacles restricting the advance of the substrate. If
there is a wrinkled mass of substrate inside the substrate path, carefully remove as much as
possible of the jammed substrate from the top of the printer. Cut the substrate if necessary. See
also
Substrate has jammed
on page
84
.
3.
Turn on the printer.
42:03
Scan-axis motor electrical current limit
1.
Turn off the printer.
2.
Open the window, observing all safety procedures, and check for any visible obstacles restricting
the advance of the substrate. Clear the obstruction, if any.
3.
Turn on the printer.
47.3n:01
HP Latex 570 only
3 litre ink-cartridge pump unable to supply ink (color n) to the intermediate tank
n: 1-Magenta 2-Light magenta 3-Light cyan 4-Cyan 5-Optimizer 6-Yellow 7-Black
1.
Reseat the cartridge. If the error code appears again, proceed with the next steps.
2.
Open the cardboard box of the faulty 3 litre cartridge, leaving the inner bag exposed. You may
want to remove the cardboard completely to ensure good access.
3.
Connect the cartridge that you just opened.
4.
At the front panel, press
, then
Force refill
(not available while printing).
5.
While the manual refill is taking place, strongly squeeze the ink bag to ensure that ink flows into
the pump (push with strong pulses rather than with constant pressure).
6.
Check at the front panel that the status of the cartridge is no longer
Error
or
Reseat
48.03
Wiper-roller electrical current limit
1.
Turn off the printer.
2.
Clear any substrate jam and restart the printer.
3.
If the problem persists, reduce the back tension of the substrate, from the front panel.
54.03
Automatic pinchwheel-lifter current limit
1.
Turn off the printer.
2.
Clear any substrate jam.
3.
Make sure there are no fibers entangled in the pinchwheels.
4.
Restart the printer.
ENWW
Front-panel error codes
183