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HP ML530 ProLiant ML530 Generation 2 Server Setup and Installation Guide - Page 258

Appendix D: Troubleshooting, Servers Troubleshooting Guide

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D Troubleshooting This appendix provides specific troubleshooting information for your HP ProLiant ML530 Generation 2 server. Use it to find details about server startup and operation errors. For a list of new server error messages specific to this server's memory, refer to the server memory installation guide on the Documentation CD. For information on LEDs and switches specific to your server, see Appendix C, "System LEDs and Switches." For a more detailed discussion of troubleshooting techniques, diagnostic tools, error messages, and preventative maintenance, refer to the Servers Troubleshooting Guide included on the Documentation CD that ships with your server. WARNING: There is a risk of personal injury from hazardous energy levels. The installation of options and the routine maintenance and service of this product shall be performed by individuals who are knowledgeable about the procedures, precautions, and hazards associated with equipment containing hazardous energy circuits. HP ProLiant ML530 Generation 2 Server Setup and Installation Guide D-1

Section	Page
HP ProLiant ML530 Generation 2 Server Setup and Installation Guide	1
Notice	2
Contents	3
About This Guide	15
Audience Assumptions	15
Important Safety Information	15
Symbols on Equipment	16
Rack Stability	17
Symbols in Text	18
Related Documents	19
Getting Help	19
Technical Support	19
HP Website	20
Authorized Reseller	20
Optional Installation Service	20
Reader’s Comments	21
Chapter 1: Server Features	22
Overview	22
Standard Features	25
Processors	25
Memory	25
PCI-X Expansion Slots	26
Embedded Network Interface Controller	27
SCSI Support	27
System Monitoring	28
Hot-Plug Fans	29
Hot-Plug Power Supplies	29
Storage Media	30
Internal Hot-Plug Drive Bays	30
Fixed Internal Media Drive Bays	30
Removable Media Bays	30
Video	30
Server Configuration and Management	31
Integrated Features	31
Software Tools and Utilities	33
Warranties	35
Security Features	35
Diagnostic Tools	36
Chapter 2: Planning the Server Installation	37
Optimum Environment	38
Space and Airflow Requirements	38
Temperature Requirements	39
Power Requirements	40
Grounding Requirements	41
Rack Planning Resources	42
Rack Warnings	43
Server Warnings and Cautions	44
Server Shipping Carton Contents	45
Chapter 3: Installing Hardware Options	47
Differences Between the Tower- and Rack-Model Servers	50
Chassis Configuration	51
Opening the Front Bezel Door	53
Preparing for an Installation	54
Powering Down the Server	54
Locating and Removing the Torx T-15 Tool	55
Removing the Access Panel	56
Opening the Hot-Plug Door	58
Processors	60
Installing an Additional Processor	61
Upgrading a Processor	68
Hot-Plug Fan	76
Memory	79
Non-Hot-Plug Expansion Boards	79
PCI and PCI-X Expansion Boards	80
PCI-X Slot Architecture	80
Embedded NIC	83
Installing a Non-Hot-Plug Expansion Board	83
Remote Insight Board	88
Hot-Plug Power Supplies	92
Internal Storage Areas	98
Drive Bays	100
Installing a Hot-Plug Hard Drive into a Drive Bay	100
Installing a Hot-Plug Universal Tape Drive into a Drive Bay	103
Removable Media Bays	106
Installing SCSI or IDE Devices into the Removable Media Bays	106
Cabling SCSI Devices in the Removable Media Bays	110
Cabling IDE Devices in the Removable Media Bays	111
Installing a DVD Drive in the CD-ROM Drive Bay	112
Removing the CD-ROM Drive to Install a DVD Drive	113
Installing the DVD Drive in the CD-ROM Drive Bay	117
External Devices	119
Connecting an External Device using the Internal-to-External SCSI Cable Assembly	119
Connecting an External Device to an Expansion Board	120
Chapter 4: PCI-X Technology	122
PCI and PCI-X Expansion Boards	123
Slot Architecture	123
Embedded NIC	125
Performance Balancing	125
Expansion Slot Speed LEDs	127
PCI-X Hot Plug Technology	128
PCI-X Hot Plug Features	128
PCI-X Hot Plug Requirements	129
PCI Hot Plug Utility	130
PCI Hot Plug Button	130
Expansion Slot LEDs	131
Performing PCI Hot Plug Operations	134
Hot Installing an Expansion Board	135
Hot Removing an Expansion Board	139
PCI Hot Plug Utilities	142
PCI Hot Plug Utility for Windows NT	143
Novell NetWare Configuration Manager Console	143
Navigating the NCMCON Menus	144
Performing PCI Hot Plug Actions	144
Novell NetWare Operating System Messages	147
Chapter 5: Installing the Rack Server	148
Server Installation Overview	149
Preparing the Rack for Server Installation	150
Measuring with the Template	150
Marking the Front of the Rack with the Rack Template	151
Marking the Rear of the Rack with the Rack Template	152
Inserting Cage Nuts into the Rack Frame	153
Installing the Rack Rail Assemblies	155
Preparing the Server for Rack Installation	157
Attaching the Server Rails	158
Removing the Power Supplies	159
Attaching the Cable Management Arm Bracket	161
Installing the Server into the Rack	162
Loading the Server into the Rack Rails	162
Attaching the Cable Management Arm	166
Reinstalling the Power Supplies	167
Securing the Server in the Rack for Shipping	168
Connecting the Power Cord and Peripheral Devices	169
Securing Cables with the Cable Management Arm	171
Securing Server Cables	171
Securing the Power Cord	172
Powering Up the Server	173
Installing an Operating System	174
Registering Your Server	175
Routine Maintenance	176
Chapter 6: Installing the Tower Server	177
Server Installation Guidelines	178
Connecting the AC Power Cord and Peripheral Devices	179
Power Cord Guidelines	181
Powering Up the Server	181
Installing an Operating System	183
Registering Your Server	185
Routine Maintenance	185
Chapter 7: Cabling the Server	186
Internal Cabling Configurations	191
Internal Drives and Storage Devices	191
Storage Devices in the Removable Media Bays	191
DVD Drive in the CD-ROM Drive Bay	194
Remote Insight Lights-Out Edition	195
Power Button Assembly	196
External Cabling Configurations	197
External SCSI Hard Drives	197
External Storage Devices	197
External USB Devices	200
Rack Cabling Guidelines	201
Routing Cables and Power Cords	202
Chapter 8: Server Configuration and Utilities	203
ROM-Based Setup Utility	204
Navigating RBSU	204
Saving RBSU Configuration Settings	205
Using RBSU	205
System Options	206
PCI Devices	207
Standard Boot Order (IPL)	207
Boot Controller Order	207
Date and Time	207
Automatic Server Recovery (ASR)	207
Server Passwords	208
Server Asset Text	208
Advanced Options	208
Utility Language	209
Configuring Advanced Memory Protection	212
Saving RBSU Configuration Settings for Multiple Server Replication	212
Redundant ROM Support	213
Switching to the Backup ROM Through the ROM-Based Setup Utility	213
Accessing Redundant ROM Using the System Maintenance Switch	214
Flashing the System ROM	214
Upgrading the System ROM using the ROMPaq Utility	215
Remote ROM Flash	215
ROM Legacy USB Support	216
SmartStart CD	217
SmartStart Diskette Builder	217
SmartStart Scripting Toolkit	218
Insight Manager 7	219
Diagnostics Utility	220
Automatic Server Recovery-2	220
Integrated Management Log	221
Viewing the Log	221
Insight Manager 7	222
Survey Utility	223
Multi-Initiator Configuration Utility	223
Appendix A: Regulatory Compliance Notices	224
Regulatory Compliance Identification Numbers	224
Federal Communications Commission Notice	224
Class A Equipment	225
Class B Equipment	225
Declaration of Conformity for Products Marked wit	226
Modifications	227
Cables	227
Mouse Compliance Statement	227
Canadian Notice (Avis Canadien)	227
Class A Equipment	227
Class B Equipment	227
European Union Notice	228
Japanese Notice	228
BSMI Notice	229
Laser Devices	229
Laser Safety Warnings	229
Compliance with CDRH Regulations	229
Compliance with International Regulations	230
Laser Product Label	230
Laser Information	230
Battery Replacement Notice	231
Power Cords	232
Appendix B: Electrostatic Discharge	233
Preventing Electrostatic Damage	233
Grounding Methods	234
Appendix C: System LEDs and Switches	235
System LEDs	235
Front Panel LEDs	236
System Board LEDs	238
Memory Board LEDs and Icons	239
Expansion Slot LEDs	239
Expansion Slot Speed LEDs	242
Hot-Plug Power Supply LEDs	243
Hot-Plug Fan LEDs	244
Embedded NIC Connector Activity LEDs	246
Rear Unit Identification LED and Button	247
Hot-Plug Hard Drive LEDs	248
System LEDs and Internal Health LED Status Combinations	252
System Board Switches	254
System Maintenance Switch	255
Non-Maskable Interrupt Switch	256
System Configuration Settings	256
Appendix D: Troubleshooting	258
When the Server Does Not Start	260
Diagnostic Steps	262
Problems After Initial Boot	268
ROMPaq Disaster Recovery	271
Other Information Resources	272
Appendix E: Server Specifications	273
Appendix F: System Battery	275