HP Network Scanjet 5 HP Network ScanJet 5 Scanner - Administrator's Guide - Page 39

Troubleshooting and Error Messages - scanner paperport

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4 Troubleshooting and Error Messages Overview This chapter describes problems that can occur during the scanning process, including error messages you may encounter, that can originate from several sources: • At the scanner. Most of the messages displayed on the control panel of the scanner are status or information messages. However, error messages, requiring some action to be taken before scanning can proceed, are also displayed. These messages, together with recommended actions, are described in this chapter. • In the user software. Messages are displayed in HP Network ScanJet 5 Utility when an error occurs while the user is performing some function connected with scanning. If the user is using the PaperPort software as their inbox, problems may occur and error messages may be displayed in connection with this software. Solutions to HP Network ScanJet 5 Utility and PaperPort software problems and error messages can be found both in this document and in the HP Network ScanJet 5 Scanner User's Guide. • In the administrative software. Error messages are displayed in JetAdmin when an error occurs during an administrative process. Solutions to these problems can be found later in this chapter. EN Troubleshooting and Error Messages 39

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4
Troubleshooting and Error Messages
Overview
This chapter describes problems that can occur during the scanning
process, including error messages you may encounter, that can originate
from several sources:
•
At the scanner. Most of the messages displayed on the control panel of
the scanner are status or information messages. However, error
messages, requiring some action to be taken before scanning can
proceed, are also displayed. These messages, together with
recommended actions, are described in this chapter.
•
In the user software. Messages are displayed in HP Network ScanJet 5
Utility when an error occurs while the user is performing some function
connected with scanning. If the user is using the PaperPort software as
their inbox, problems may occur and error messages may be displayed
in connection with this software. Solutions to HP Network ScanJet 5
Utility and PaperPort software problems and error messages can be
found both in this document and in the
HP Network ScanJet 5 Scanner
User’s Guide
.
•
In the administrative software. Error messages are displayed in
JetAdmin when an error occurs during an administrative process.
Solutions to these problems can be found later in this chapter.
EN
Troubleshooting and Error Messages
39