HP Network Scanjet 5 HP Network ScanJet 5 Scanner - Administrator's Guide - Page 66

Make sure you have supervisor

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Error Message Error Description Cannot configure An error has occurred during a network environment configuration operation. Cannot configure the destination Actions Check the LAN cable. Make sure that the server is still available. Make sure that the scanner is still available. Cannot set the The HP JetAdmin software is not network environment able to set the identifier for time for the time synchronization on the scanner. synchronization After clearing the error, re-do the operation. Check the LAN cable. Make sure the scanner is still available. Retry the operation. Restart the scanner. Cannot load the list of printer type supported by the scanner The HP JetAdmin software is not No action required. able to get the printer type list from the scanner. Backup data incomplete or corrupted. Restore not started. The backup data is corrupted. You No action required. cannot restore the backup data. Following network The reported network environments cannot environments cannot be restored be restored at this time. Make sure you have supervisor privileges on all the networks you want to restore. Make sure all the networks you want to restore are still configured on the LAN. Following network The listed network environments environments will not cannot be cleaned at this time. be cleaned Make sure you have supervisor access to the network environment you want to clean. Log not saved User accountings have not been saved The selected log file has not been saved to the specified destination. Make sure the specified path exists. Make sure you have enough disk space to save the data. Make sure you have supervisor access to the network environments. 66 Troubleshooting and Error Messages EN

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Error Message
Error Description
Actions
Cannot configure
network environment
Cannot configure the
destination
An error has occurred during a
configuration operation.
Check the LAN cable.
Make sure that the server is still
available.
Make sure that the scanner is still
available.
After clearing the error, re-do the
operation.
Cannot set the
network environment
for the time
synchronization
The HP JetAdmin software is not
able to set the identifier for time
synchronization on the scanner.
Check the LAN cable.
Make sure the scanner is still
available.
Retry the operation.
Restart the scanner.
Cannot load the list
of printer type
supported by the
scanner
The HP JetAdmin software is not
able to get the printer type list from
the scanner.
No action required.
Backup data
incomplete or
corrupted. Restore
not started.
The backup data is corrupted. You
cannot restore the backup data.
No action required.
Following network
environments cannot
be restored
The reported network
environments cannot be restored
at this time.
Make sure you have supervisor
privileges on all the networks you
want to restore.
Make sure all the networks you
want to restore are still configured
on the LAN.
Following network
environments will not
be cleaned
The listed network environments
cannot be cleaned at this time.
Make sure you have supervisor
access to the network
environment you want to clean.
Log not saved
User accountings
have not been saved
The selected log file has not been
saved to the specified destination.
Make sure the specified path
exists.
Make sure you have enough disk
space to save the data.
Make sure you have supervisor
access to the network
environments.
66
Troubleshooting and Error Messages
EN