HP Network Scanjet 5 HP Network ScanJet 5 Scanner - Administrator's Guide - Page 60

No Data On Channel

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Error Message Error Description Actions 171 Transport Disconnection Error (err) The scanner detected an error Check the LAN cable. while trying to disconnect from the server. Check if the server is running. Check the connection to the server. 172 Scanner Validation Error (err) The scanner detected an error while trying to be validated by the server. Try scanning the document again. Check that the scanner is configured correctly in the server. 173 The scanner detected an error Check if there is heavy traffic on Connections Timed while trying to send a document or the LAN. If so, retry when traffic is Out get data from a server. lighter. (err) Check the LAN cable. 174 Net Channel Full Check if the server is running. (err) If the user workarea is configured 175 in an NT or LANServer No Data On Channel environment, check if the HP (err) Network ScanJet 5 scanner service (daemon) is still active. If the problem persists, reboot the scanner. 60 Troubleshooting and Error Messages EN

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Error Message
Error Description
Actions
171
Transport
Disconnection Error
<Server
Identifier>(err)
The scanner detected an error
while trying to disconnect from the
server.
Check the LAN cable.
Check if the server is running.
Check the connection to the
server.
172
Scanner Validation
Error
<Server
Identifier>(err)
The scanner detected an error
while trying to be validated by the
server.
Try scanning the document again.
Check that the scanner is
configured correctly in the server.
173
Connections Timed
Out
<Object Name>(err)
174
Net Channel Full
<Object Name>(err)
175
No Data On Channel
<Object Name>(err)
The scanner detected an error
while trying to send a document or
get data from a server.
Check if there is heavy traffic on
the LAN. If so, retry when traffic is
lighter.
Check the LAN cable.
Check if the server is running.
If the user workarea is configured
in an NT or LANServer
environment, check if the HP
Network ScanJet 5 scanner
service (daemon) is still active.
If the problem persists, reboot the
scanner.
60
Troubleshooting and Error Messages
EN