HP Officejet 7610 User Guide - Page 102
After resolving the problems, Reset the Printer Network Settings - wireless setup
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Chapter 8 Step 5: Make sure the HP printer labeled (Network) is set as the default printer driver (Windows only) If you install the HP software again, the installer might create a second version of the printer driver in your Printers, Printers and Faxes, Devices and Printers, or View devices and printers folder. If you have difficulties printing or connecting to the printer, make sure the correct version of the printer driver is set as the default. 1. Click Start, and then click Printers, Printers and Faxes, or Devices and Printers. - Or Click Start, click Control Panel, and then double-click Printers. - Or On the Start screen, click Control Panel, and then click View devices and printers. 2. Right-click the printer icon for the version of the printer driver that is connected wirelessly, and select Set as Default Printer. NOTE: If there is more than one icon in the folder for the printer, right-click the printer icon for the version of the printer driver that is connected wirelessly, and select Set as Default Printer. Step 6: Check to see if the firewall software is blocking communication Temporarily turn off the firewall security software running on your computer, and then try to print, scan, or fax to see if the communication is established. TIP: The Print and Scan Doctor can also help identify if the detected firewall security software could be communication with the printer. To use this tool, visit the HP Wireless Printing Center www.hp.com/go/ wirelessprinting, and then click Print and Scan Doctor in the Quick Links section. Alternatively, the Firewall Help also provides the detailed information about firewall troubleshooting. For more information, visit the HP Wireless Printing Center www.hp.com/go/wirelessprinting, and then click Firewall Help in the Wireless Network Help section. After resolving the problems After you resolve any problems and have successfully connected the printer to your wireless network, complete the following steps for your operating system: Windows 1. On the computer desktop, click Start, select Programs or All Programs, click HP, select your printer name, and then click Printer Setup & Software. - Or On the Start screen, click Printer Setup & Software. 2. Click Connect a new printer, and then select the type of connection you want to use. Mac OS X 1. Open HP Utility. For more information, see HP Utility (Mac OS X). 2. Click the Applications icon on the toolbar, double-click HP Setup Assistant, and then follow the on-screen instructions. Reset the Printer Network Settings To reset the printer network settings, complete the following steps: 1. On the printer control panel, touch (Wireless), and then touch Settings. Touch Restore Network Defaults, and then touch Yes. A message appears stating that the network defaults have been restored. 2. On the printer control panel, touch (Wireless), touch Settings, and then touch Print Network Configuration to print the network configuration page and verify that the network settings have been reset. NOTE: Previously configured wireless settings are removed after you reset the printer network settings. You have to reconnect the printer to the wireless network using the Wireless Setup Wizard. For more information, see Set up the printer using the Wireless Setup Wizard. 98 Solve a problem