HP Pavilion 23-p100 Getting Started Guide - Page 29

6. Select Refresh your PC. 7. Follow the on-screen instructions. Recovery using Windows operating system media (purchased separately) To order a Windows operating system DVD, contact support. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. CAUTION: Using Windows operating system media completely erases the hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities. To initiate recovery using Windows operating system media: NOTE: This process takes several minutes. 1. If possible, back up all personal files. 2. Restart the computer, and then follow the instructions provided with the Windows operating system media to install the operating system. 3. When prompted, press any keyboard key. 4. Follow the on-screen instructions. After the repair is completed and the Windows desktop appears: 1. Remove the Windows operating system media, and then insert the Driver Recovery media. 2. Install the Hardware Enabling Drivers first, and then install Recommended Applications. Using, updating, and maintaining your PC From one location you can perform the following tasks: ● View or change your computer name and other system settings ● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer To access this location, point to the upper-right or lower-right corner of the Start screen to display the charms, and then click Settings > Change PC Settings. Using, updating, and maintaining your PC 21