HP Pavilion 8300 HP Pavilion PC Models 8370 and 8380 - Getting Help Manual - Page 6

Where to Go for Help - pc

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Where to Go for Help Hewlett-Packard offers a number of support solutions for HP Pavilion PC owners, and this guide describes each of these options. • Personal Guide If you are having trouble with Microsoft® Windows®, try running the tutorials in Personal Guide. See "Learning About the Windows Desktop" in the Getting Started guide. You can also use the Windows Help system by choosing the Help option on the Start menu. • HP Support Center The HP Support Center offers help with your hardware and software, contains support contact numbers, and includes a collection of system tools. See "Getting Help from the HP Support Center" on page 3. • HP At Home The HP At Home Web site includes an online System Guide. See "Getting Help from the Internet" on page 5. 2 Getting Help • HP Pavilion Recovery The Recovery CDs allow you to restore the software that originally came with your computer. See "Restoring Your Software" on page 6. • Troubleshooting Chapter 2 of this guide provides a list of problems, along with possible solutions. Just look up the area or component you are having trouble with, and try the solutions listed. See page 9. • HP Customer Care Center If you are still having problems, call the HP Customer Care Center. See "Calling HP Support" on page 8.

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2
Getting Help
Where to Go for Help
Hewlett-Packard offers a number of support solutions
for HP Pavilion PC owners, and this guide describes
each of these options.
•
Personal Guide
If you are having trouble with
Microsoft® Windows®, try running the tutorials in
Personal Guide. See “Learning About the
Windows Desktop” in the
Getting Started
guide.
You can also use the Windows Help system by
choosing the
Help
option on the Start menu.
•
HP Support Center
The HP Support Center
offers help with your hardware and software,
contains support contact numbers, and includes
a collection of system tools. See “Getting Help
from the HP Support Center” on page 3.
•
HP At Home
The HP At Home Web site includes
an online System Guide. See “Getting Help from
the Internet” on page 5.
•
HP Pavilion Recovery
The Recovery CDs allow
you to restore the software that originally came
with your computer. See “Restoring Your
Software” on page 6.
•
Troubleshooting
Chapter 2 of this guide
provides a list of problems, along with possible
solutions. Just look up the area or component
you are having trouble with, and try the solutions
listed. See page 9.
•
HP Customer Care Center
If you are still
having problems, call the HP Customer Care
Center. See “Calling HP Support” on page 8.