HP Photosmart R827 User Guide - Page 46

Move Images to Card, Live View/Playback

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Chapter 8 My image is grainy. ● Add indirect lighting, use the flash (see Setting the flash on page 16), or wait for natural lighting conditions to improve. ● Use a lower ISO Speed setting (see ISO Speed under Using the Capture Menu on page 18). ● You may have zoomed in too far using digital zoom (see Digital zoom on page 15). ● If the camera is warm, the effect will diminish as the camera cools. For best image quality, avoid storing the camera in very hot locations. ● Use Image Advice (see Image Advice under Using the Playback Menu on page 26). Images are missing on my camera. Remove the memory card and see if the images are stored in internal memory. If so, transfer the images to the memory card (see Move Images to Card under Using the Playback Menu on page 26). The Power light is on but the Image Display is off, or the camera seems stuck and won't operate. ● Press Live View/Playback to reactivate the Image Display. ● Reset the camera (see Resetting the camera on page 43 ). The camera responds sluggishly when trying to review images. See Storage on page 55 and Memory capacity on page 55 for tips about memory cards. Video recording terminates abruptly. The video is saved successfully, but it is shorter than expected. ● Choose a lower resolution/compression combination for the video (see Video Quality under Using the Capture Menu on page 18). ● Replace your memory card with a faster card. Look for cards marked High Performance, Pro, Ultra, or High Speed. Video recording terminates abruptly and the video will not play back. Reformat the card (see Install and format an optional memory card on page 8). The camera gets warm (or even hot) to the touch. This is normal. However, if anything seems out of the ordinary, turn off the camera and allow it to cool. Then examine the camera and the battery for signs of possible damage. For best image quality, turn off the camera when not using. Always store the camera in a cool place. My camera stalls when establishing a connection to the computer. ● Ensure that the USB cable is properly connected to the camera and computer. ● Try connecting the USB cable to another USB port on the computer. ● Turn the camera off, then on again. If that does not fix the problem, reset the camera (see Resetting the camera on page 43). ● If the problem persists, contact HP Support (see Product support on page 48). 46

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My image is grainy.
●
Add indirect lighting, use the flash (see
Setting the flash
on page 16
), or wait for
natural lighting conditions to improve.
●
Use a lower
ISO Speed
setting (see
ISO Speed
under
Using the Capture Menu
on page 18
).
●
You may have zoomed in too far using digital zoom (see
Digital zoom
on page 15
).
●
If the camera is warm, the effect will diminish as the camera cools. For best image
quality, avoid storing the camera in very hot locations.
●
Use
Image Advice
(see
Image Advice
under
Using the Playback Menu
on page 26
).
Images are missing on my camera.
Remove the memory card and see if the images are stored in internal memory. If so,
transfer the images to the memory card (see
Move Images to Card
under
Using the
Playback Menu
on page 26
).
The Power light is on but the Image Display is off, or the camera seems stuck and
won’t operate.
●
Press
Live View/Playback
to reactivate the Image Display.
●
Reset the camera (see
Resetting the camera
on page 43
).
The camera responds sluggishly when trying to review images.
See
Storage
on page 55
and
Memory capacity
on page 55
for tips about memory
cards.
Video recording terminates abruptly. The video is saved successfully, but it is
shorter than expected.
●
Choose a lower resolution/compression combination for the video (see
Video
Quality
under
Using the Capture Menu
on page 18
).
●
Replace your memory card with a faster card. Look for cards marked High
Performance, Pro, Ultra, or High Speed.
Video recording terminates abruptly and the video will not play back.
Reformat the card (see
Install and format an optional memory card
on page 8
).
The camera gets warm (or even hot) to the touch.
This is normal. However, if anything seems out of the ordinary, turn off the camera and
allow it to cool. Then examine the camera and the battery for signs of possible damage.
For best image quality, turn off the camera when not using. Always store the camera in
a cool place.
My camera stalls when establishing a connection to the computer.
●
Ensure that the USB cable is properly connected to the camera and computer.
●
Try connecting the USB cable to another USB port on the computer.
●
Turn the camera off, then on again. If that does not fix the problem, reset the camera
(see
Resetting the camera
on page 43
).
●
If the problem persists, contact HP Support (see
Product support
on page 48
).
Chapter 8
46