HP Presario 1600 Presario Select 1200 and 1600 Series Maintenance and Service - Page 5

Troubleshooting - compaq

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Maintenance & Service Guide Presario Series Models : 1270, 1670, and 1675 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Troubleshooting Preliminary Steps This section covers troubleshooting information for the Compaq Presario Series Portable Computers. The basic steps in troubleshooting include: Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics 1. Follow the Preliminary Steps. 2. Run the Power-On Self-Test (POST). 3. Follow the recommended actions described in the diagnostic tables, if you are unable to run POST or if POST displays an error message. Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support When following the recommended actions in the Sections on POST and Diagnostic Error Codes perform them in the order listed. Rerun POST after each recommended action until the problem is solved and no error message occurs. Once the problem is solved, do not complete the remaining recommended actions. NOTE: If the problem is intermittent, check the computer several times to verify that the problem is solved.

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Maintenance & Service Guide
Presario Series
Models : 1270, 1670, and 1675
|
Home Page
|
Notice
|
Preface
|
Product Description
|
Troubleshooting
Illustrated Parts Catalog
|
Removal & Replacement Procedures
|
Specifications
Pin Assignments
|
Battery Pack Operations
Troubleshooting
Preliminary
Steps
Clearing the
Power-On
Password
Power-On Self
Test (POST)
Compaq
Diagnostics
Diagnostic Error
Codes
Troubleshooting
Without
Diagnostics
Solving Minor
Problems
Contacting
Compaq
Support
This section covers troubleshooting information for the Compaq Presario
Series Portable Computers. The basic steps in troubleshooting include:
1. Follow the
Preliminary Steps
.
2. Run the
Power-On Self-Test
(POST).
3. Follow the recommended actions described in the diagnostic
tables, if you are unable to run POST or if POST displays an
error message.
When following the recommended actions in the Sections on
POST and
Diagnostic Error Codes
perform them in the order
listed. Rerun POST after each recommended action until the
problem is solved and no error message occurs. Once the
problem is solved, do not complete the remaining
recommended actions.
NOTE:
If the problem is intermittent, check the computer
several times to verify that the problem is solved.