HP Stream 13-c000 Maintenance and Service Guide - Page 5

Table of contents

1

Product description

.......................................................................................................................................

1

2

External component

identiﬁcation

..................................................................................................................

4

Front

.......................................................................................................................................................................

4

Left side

.................................................................................................................................................................

6

Right side

...............................................................................................................................................................

7

Rear

........................................................................................................................................................................

7

Labels

.....................................................................................................................................................................

8

3

Illustrated parts catalog

................................................................................................................................

9

Computer major components

................................................................................................................................

9

Display assembly components – non-touch screen

...........................................................................................

12

Display assembly components – touch screen

...................................................................................................

14

Miscellaneous parts

.............................................................................................................................................

15

Sequential part number listing

...........................................................................................................................

16

4

Removal and replacement procedures preliminary requirements

....................................................................

25

Tools required

......................................................................................................................................................

25

Service considerations

.........................................................................................................................................

25

Plastic parts

.......................................................................................................................................

25

Cables and connectors

......................................................................................................................

25

Grounding guidelines

...........................................................................................................................................

26

Electrostatic discharge damage

........................................................................................................

26

Packaging and transporting guidelines

..........................................................................

27

Workstation guidelines

................................................................................

27

5

Removal and replacement procedures for Authorized Service Provider parts

...................................................

29

Component replacement procedures

..................................................................................................................

29

Keyboard/top cover

...........................................................................................................................

29

TouchPad

...........................................................................................................................................

35

Power button board

..........................................................................................................................

36

WLAN module

....................................................................................................................................

37

WWAN/GPS module

...........................................................................................................................

39

Battery

...............................................................................................................................................

41

USB/card reader board

......................................................................................................................

42

Speakers

............................................................................................................................................

43

v

Section	Page
Product description	9
External component identification	12
Front	12
Left side	14
Right side	15
Rear	15
Labels	16
Illustrated parts catalog	17
Computer major components	17
Display assembly components – non-touch screen	20
Display assembly components – touch screen	22
Miscellaneous parts	23
Sequential part number listing	24
Removal and replacement procedures preliminary requirements	33
Tools required	33
Service considerations	33
Plastic parts	33
Cables and connectors	33
Grounding guidelines	34
Electrostatic discharge damage	34
Packaging and transporting guidelines	35
Workstation guidelines	35
Equipment guidelines	36
Removal and replacement procedures for Authorized Service Provider parts	37
Component replacement procedures	37
Keyboard/top cover	37
TouchPad	43
Power button board	44
WLAN module	45
WWAN/GPS module	47
Battery	49
USB/card reader board	50
Speakers	51
Heat sink	52
System board	54
Display assembly – non-touch screen models	56
Display assembly – touch screen models	64
Power connector cable	69
Using Setup Utility (BIOS) in Windows 8.1	71
Starting Setup Utility (BIOS)	71
Updating the BIOS	71
Determining the BIOS version	71
Downloading a BIOS update	71
Using Setup Utility (BIOS) in Windows 10	73
Starting Setup Utility (BIOS)	73
Updating Setup Utility (BIOS)	73
Determining the BIOS version	73
Downloading a BIOS update	74
Synchronizing a tablet and keyboard (select products only)	75
Specifications	76
Computer specifications	76
33.8-cm (13.3-in), HD display specifications	77
Backing up, restoring, and recovering in Windows 8.1	78
Creating recovery media and backups	78
Creating HP Recovery media (select models only)	78
Using Windows tools	79
Restore and recovery	79
Recovering using HP Recovery Manager	80
What you need to know before you get started	80
Using the HP Recovery partition (select models only)	81
Using HP Recovery media to recover	81
Changing the computer boot order	81
Removing the HP Recovery partition (select models only)	82
Backing up, restoring, and recovering in Windows 10	83
Creating recovery media and backups	83
Creating HP Recovery media (select products only)	83
Using Windows tools	84
Restore and recovery	85
Recovering using HP Recovery Manager	85
What you need to know before you get started	85
Using the HP Recovery partition (select products only)	86
Using HP Recovery media to recover	86
Changing the computer boot order	87
Removing the HP Recovery partition (select products only)	87
Using HP PC Hardware Diagnostics (UEFI)	88
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	89
Power cord set requirements	90
Requirements for all countries	90
Requirements for specific countries and regions	90
Recycling	92

HP Stream 13-c000 Maintenance and Service Guide - Page 5

Table of contents

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