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HP Tango User Guide - Page 66

Get help from the HP Smart app

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Get help from the HP Smart app The HP Smart app provides alerts for printer issues (jams and other problems), links to help content, and options to contact support for additional assistance. 62 Chapter 8 Solve a problem ENWW

Section	Page
Get started	5
Use the HP Smart app to print, copy, scan, and troubleshoot	6
Open the HP printer software (Windows)	7
Printer parts	8
Printer overview	9
Top and front view	9
Back view	10
Buttons	11
Control panel buttons	11
Buttons on the back of the printer	11
Button combinations	12
Edge lighting and status lights	13
Status lights overview	13
Edge lighting	13
Print reports from control panel	17
Quiet Mode	18
Auto-Off	19
Adjust printer lights and volume	20
Set up tray and load media	21
Set up the output tray	22
Set up the wrap	24
Load media	25
Change the default paper size detected by the printer	30
Paper basics	31
Connect your printer	32
Connect using the HP Smart app	33
Connect to a wireless network with a router	34
Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS)	34
Connect your printer to a wireless network using HP printer software	35
Connect wirelessly without a router	36
Wireless settings	39
Advanced printer management tools (for wireless printers)	40
Open the embedded web server	40
About cookies	40
Tips for setting up and using a wireless printer	42
Print	43
Print using the HP Smart app	44
Print with mobile devices	45
Print from mobile devices	45
Print with Print Anywhere	46
Print using a computer	47
Print documents	47
Print photos	48
Print envelopes	49
Print using the maximum dpi	49
Print using a Mac desktop or laptop	50
Tips for print success	51
Ink tips	51
Paper loading tips	51
Printer settings tips	51
Manage cartridges	53
Check estimated ink levels	54
Order ink supplies	55
HP Instant Ink	56
Replace cartridges	57
Use single cartridge mode	59
Cartridge warranty information	60
Tips for working with cartridges	61
Copy and scan using HP Smart	62
Copy and scan from an Android or iOS device	63
Scan from a Windows 10 device	64
Solve a problem	65
Get help from the HP Smart app	66
Get help with HP online troubleshooting	67
Get help in this guide	68
Jams and paper-feed issues	68
Clear a paper jam	68
Learn how to avoid paper jams	71
Solve paper-feed problems	71
Cartridge issues	71
Identify whether a cartridge has a problem	72
Fix cartridge problems	72
Printing issues	73
Fix problems with page not printing (unable to print)	74
Fix print quality issues	76
Network and connection issues	78
Fix wireless connection	78
Fix Wi-Fi Direct connection	79
Printer hardware issues	79
Printer warning or error status	80
Wireless connection errors	80
Paper error status	81
Ink error status	82
Printer failure	82
HP support	83
HP EcoSolutions (HP and the Environment)	85
Energy Save Mode	86
Technical information	87
Specifications	88
Regulatory notices	90
Regulatory model identification number	90
FCC statement	90
VCCI (Class B) compliance statement for users in Japan	91
Notice to users in Japan about the power cord	91
Power cord instructions	91
Noise emission statement for Germany	91
European Union Regulatory Notice	91
Products with wireless functionality	91
Visual display workplaces statement for Germany	92
Regulatory wireless statements	92
Exposure to radio frequency radiation	93
Notice to users in Canada (5 GHz)	93
Notice to users in Taiwan (5 GHz)	93
Notice to users in Serbia (5 GHz)	93
Notice to users in Mexico	93
Notice to users in Brazil	93
Notice to users in Canada	93
Notice to users in Taiwan	94
Notice to users in Japan	94
Notice to users in Thailand (5 GHz)	94
Environmental product stewardship program	95
Eco-Tips	95
Paper	95
Plastics	96
European Union Commission Regulation 1275/2008	96
Safety data sheets	96
Chemical substances	96
EPEAT	96
SEPA Ecolabel User Information (China)	96
Recycling program	96
HP inkjet supplies recycling program	97
Power consumption	97
China Energy Label for Printer, Fax and Copier	97
Disposal of waste equipment by users	98
Waste disposal for Brazil	98
The Table of Hazardous Substances/Elements and their Content (China)	99
Restriction of hazardous substance (India)	99
Restriction on hazardous substances statement (Turkey)	99
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	100