HP Tango User Guide - Page 71

Learn how to avoid paper jams, Solve paper-feed problems, Cartridge issues

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Learn how to avoid paper jams To help avoid paper jams, follow these guidelines. ● Do not overfill the input tray. ● Remove printed papers from the output tray frequently. ● Ensure that paper loaded in the input tray lays flat, and the edges are not bent or torn. ● Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type. ● Adjust the paper-width guides in the input tray to fit snugly against all paper. Make sure the paper-width guides do not bend the paper in the input tray. ● Do not force paper too far down in the input tray. ● Do not add paper while the printer is printing. If the printer is about to run out of paper, wait until the out of paper message appears before adding paper. Solve paper-feed problems What kind of problem are you having? ● Paper is not picked up from the input tray - Make sure paper is loaded in the input tray. For more information, see Load media. - Adjust the paper-width guides in the input tray to fit snugly against all paper. Make sure the paper- width guides do not bend the paper in the input tray. - Make sure paper in the input tray is not curled. Uncurl paper by bending it in the opposite direction of the curl. ● Pages are skewing - Make sure the paper is loaded in the middle of the input tray and the paper-width guides are fit against the left and right sides of the paper. - Load paper into the printer only when it is not printing. ● Multiple pages are being picked up - Adjust the paper-width guides in the input tray to fit snugly against all paper. Make sure the paperwidth guides do not bend the paper in the input tray. - Make sure the input tray is not overloaded with paper. - Make sure the pieces of the loaded paper are not sticking together. - Use HP paper for optimum performance and efficiency. Cartridge issues ● Identify whether a cartridge has a problem ● Fix cartridge problems ENWW Get help in this guide 67

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Learn how to avoid paper jams
To help avoid paper jams, follow these guidelines.
●
Do not
overfill
the input tray.
●
Remove printed papers from the output tray frequently.
●
Ensure that paper loaded in the input tray lays
flat,
and the edges are not bent or torn.
●
Do not combine
different
paper types and paper sizes in the input tray; the entire stack of paper in the
input tray must be the same size and type.
●
Adjust the paper-width guides in the input tray to
fit
snugly against all paper. Make sure the paper-width
guides do not bend the paper in the input tray.
●
Do not force paper too far down in the input tray.
●
Do not add paper while the printer is printing. If the printer is about to run out of paper, wait until the out
of paper message appears before adding paper.
Solve paper-feed problems
What kind of problem are you having?
●
Paper is not picked up from the input tray
–
Make sure paper is loaded in the input tray. For more information, see
Load media
.
–
Adjust the paper-width guides in the input tray to
fit
snugly against all paper. Make sure the paper-
width guides do not bend the paper in the input tray.
–
Make sure paper in the input tray is not curled. Uncurl paper by bending it in the opposite direction
of the curl.
●
Pages are skewing
–
Make sure the paper is loaded in the middle of the input tray and the paper-width guides are
fit
against the left and right sides of the paper.
–
Load paper into the printer only when it is not printing.
●
Multiple pages are being picked up
–
Adjust the paper-width guides in the input tray to
fit
snugly against all paper. Make sure the paper-
width guides do not bend the paper in the input tray.
–
Make sure the input tray is not overloaded with paper.
–
Make sure the pieces of the loaded paper are not sticking together.
–
Use HP paper for optimum performance and
efficiency.
Cartridge issues
●
Identify whether a cartridge has a problem
●
Fix cartridge problems
ENWW
Get help in this guide
67