HP VL400 hp vectra vl400 (automatic), Image Library and Diagnostics CD_ROM, us - Page 34

Troubleshooting, Log file troubleshooting, information

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4 Troubleshooting and Support Troubleshooting Troubleshooting • If you encountered any problems installing a component, you can try to install it manually using the installation files that were copied to the target PC's hard disk in the \Masters directory. • If you encountered any problems installing the LAN driver, you must first remove the driver before trying to install it again. For example, to do this in Windows NT 4.0, click Start  Settings  Control Panel, double-click Network, click the Adapters tab, select the driver and click Remove. Log file troubleshooting • After each component installation, the Image Library verifies that information the component installed correctly. These results are written to a log file, which contains a complete trace of the installation process. Therefore, the log file should always be consulted for valuable troubleshooting information. 34

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4
Troubleshooting and Support
Troubleshooting
34
Troubleshooting
•
If you encountered any problems installing a component, you can try
to install it manually using the installation files that were copied to
the target PC’s hard disk in the
\Masters
directory.
•
If you encountered any problems installing the LAN driver, you must
first remove the driver before trying to install it again. For example,
to do this in Windows NT 4.0, click
Start
±
Settings
±
Control
Panel
, double-click
Network
, click the
Adapters
tab, select the
driver and click
Remove
.
Log file troubleshooting
information
•
After each component installation, the Image Library verifies that
the component installed correctly. These results are written to a log
file, which contains a complete trace of the installation process.
Therefore, the log file should always be consulted for valuable
troubleshooting information.