HP Vectra XE310 hp vectra xe310, troubleshooting guide - Page 16

If You Have a Problem There's a Problem with the Floppy Drive Have you checked that... You are using a formatted floppy disk and it is inserted correctly The floppy disk is clean The Setup program is correctly configured for your floppy drive The hardware is working properly Advanced Troubleshooting The drive's power and data cables are correctly connected How You will receive an on-screen error if the diskette is not properly formatted Use a floppy disk cleaning kit (see your PC dealer) Press F8 just after the computer powers-on, then select Enter Setup and in the Main menu you should see 1.44M 3.5in. in the Drive A field. Run e-Diagtools to see if it detects a problem with the floppy drive (refer to page 28) Check that the drive's power and data cables are correctly connected at both ends (floppy drive and system board). Refer to the HP Vectra XE310 Upgrade Guide (details on page 6). There's a Problem with the CD-ROM Drive Have you checked that... There is a CD-ROM inserted in the drive The Setup program is correctly configured for your drive The hardware is working properly The Local Bus IDE Adapter item is correctly configured in the Setup program Advanced Troubleshooting All cables (data, power and audio) have been properly connected both to the CD-ROM drive and to the system board. The jumpers on the drive are set correctly How • Click on the drive letter assigned to your drive in Windows Explorer. If you receive a message such as D:\ is not accessible/device is not ready, this means there is no disc in the drive. • Open the drive and check whether there is a disc inside. Press F8 just after the computer powers-on and select Enter Setup, then: • In the Main menu, you should see a CD-ROM drive declared in the Secondary Master or Secondary Slave field. • Go to the Boot menu. If you intend to boot from the CD-ROM drive you should place ATAPI CD-ROM Drive (XE310 Series 1) or CD-ROM Drive (XE310 Series 2) before Hard Drive in the Setup Boot Device Priority field. Run e-Diagtools to see if it detects a problem with the drive (refer to page 28). Press F8 just after the computer powers-on, then select Enter Setup. In the Advanced menu, make sure you have selected Both in the Local Bus IDE Adapter field. Check that the drive's power and data cables are correctly connected at both ends (drive and system board). Refer to the HP Vectra XE310 Upgrade Guide (details on page 6). Check that the jumpers on the drive are in CS (cable select) mode 16 Troubleshooting Guide