HP Vectra XE310 hp vectra xe310, troubleshooting guide - Page 18

If You Have a Problem Software Problems My Software Won't Run Have you checked that... There is no information about what is going on in the accompanying documentation The software has been correctly installed How Refer to the application software documentation and/or the operating system documentation for guidance 1 Check for any error messages when you try to run the software. 2 Remove and then reinstall the software. 3 If the problem continues, contact the software manufacturer's support services. The Date and Time are Wrong Have you checked that... The battery has not become discharged. This may happen when the PC has been unplugged for too long. How Change the date and time by selecting Settings Control Panel Date/Time from the Start menu or use the Setup program, accessed by pressing F8 just after the computer powers-on, then select Enter Setup. For WIndows XP, change the date and time by selecting Control Panel Date and Time from the Start menu. If necessary, install a new battery. Refer to the HP Vectra XE310 Upgrade Guide (details on page 6). You Get the Message "Some necessary system files are corrupted" Have you checked that... How You didn't delete any system files Reinstall the operating system or return the PC to its original factory configuration by using the HP Image Creation & Recovery CD-ROM. Refer to page 28 for more information. Forgotten Your PC's BIOS Password You have forgotten the password that has been set in the Setup program to prevent unauthorized users from starting your PC 1 Ask your system administrator, if you have one, to remind you of the password. 2 If you cannot find out the password, clear passwords (see page 31). This will allow the PC to start without a password. Problems Using the Euro Symbol Have you checked that... Your operating system and applications support this feature The font you are using supports the Euro symbol How Only the latest operating systems such as Windows 98, Windows 2000 and Windows XP, provide integrated support for the Euro symbol (in certain languages only). For more information on how to enable support of the Euro symbol, refer to Microsoft's website at: www.microsoft.com/windows/euro.asp. If the symbol is supported by a particular font, you will see it in the Character Map, accessible by selecting Programs Accessories Charmap in the Windows Start menu (Windows 98) or Programs or All Programs Accessories System Tools Character Map (Windows 2000 or Windows XP). 18 Troubleshooting Guide