HP X510 HP StorageWorks Data Vault - User Guide - Page 104

HP Data Vault User's Guide MEDIA COLLECTOR STATUS 1. At the PC, double-click the Windows Home Server icon in the system tray and log on. At the Mac, select Launch Home Server Console from the Server menu . 2. Click Media and then HP Media Collector in the left menu. 3. View the following information. ƒ Client Name-The name of the computer where media is being collected. ƒ Connection Status-The status will be Connected if the server can find the computer on the network. ƒ Files Copied-The number of files that have been copied to the server. Click Files Copied to view details. Media Collector keeps track of all of the files that have been copied to the server. Click the Close button in the upper right corner to return to the status page. ƒ Files Pending-The number of files that are waiting to be copied to the server. ƒ Files Not Needed-The number of files that were ignored by Media Collector and not copied to the server. Click Files Not Needed to view details. Select a file in the list to view the reason it was not copied to the server. Click the Close button in the upper right corner to return to the status page. 4. Click Reset Database to clear the counts and history for Files Copied, Files Pending, and Files Not Needed and restart at zero. HP MEDIA COLLECTOR TROUBLESHOOTING HP Media Collector is used by the HP Data Vault to copy music, photos, and videos of users that have accounts on the HP Data Vault. There are some common causes for the HP Media Collector to appear not to work. In this article... No Music, Photos, or Videos are Being Collected The Server may not have refreshed yet Media Type is not Enabled for Collection Home Computer is not Included as a Scanned Computer No Music, Photos, or Videos are Being Collected • The aggregation application may not be accessing the desired media files on the client computer • The server may be down or unreachable • Services may not be running on the client computer 98