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HP Xw6400 HP xw6400 Workstation - Service and Technical Reference Guide - Page 66

Customer Self-Repair - power supply replacement

UPC - 882780645493

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Customer Self-Repair Customer Self-Repair enables you to obtain replacement parts and install them yourself on your workstation. The following table indicates which workstation components are customer-serviceable. See http://www.hp.com/go/selfrepair/ for more information. Table 4-3 Customer Self-Repair components Item Component Customer Self-Repair 1 System board Optional 2 Power supply Optional 3 Heatsink plus fan Optional 4 System processor Optional 5 Audio card Mandatory 6 Optical drive cable Mandatory 7 Diskette drive Mandatory 8 Graphics card Optional 9 1394 card Mandatory 10 Hard disk drive Optional 11 Keyboard Mandatory 12 LAN card Mandatory 13 Mouse Mandatory 14 CD/DVD drive Optional 15 Hard drive cable Mandatory 16 Rear fan Optional 17 Left side panel Mandatory 18 Right side panel Mandatory 19 Front panel Mandatory 20 Audio cable Mandatory 21 Battery Mandatory 22 Top cover Mandatory 23 Front bezel Mandatory 24 Plastic feet Mandatory 25 Optical drive cable Mandatory 26 Front control panel Mandatory 27 Miscellaneous kit Mandatory 26 Front control panel Mandatory 27 Miscellaneous kit Mandatory 56 Chapter 4 Removal and replacement procedures ENWW

Section	Page
Product overview	11
Product features	12
Component view	12
Front panel components	13
Rear panel components	14
Serial number and COA label location	14
Product specifications	16
Power supply	16
Standard power supply	16
Power supply description	16
Power supply specifications	18
Power consumption and cooling	18
System fans	19
Resetting the power supply	19
80Plus power supply	20
Power supply description	20
Power supply specifications	21
Power consumption and cooling	21
System fans	22
Resetting the power supply	23
Environmental specifications	23
PCI card slot power specification	23
ENERGY STAR	24
ENERGY STAR compliance	24
Installing or restoring the operating system	27
Installing the operating system and software	27
Microsoft Windows XP Professional and Vista Business	27
Language selection	27
Creating recovery disks	27
Installing or upgrading device drivers	28
Linux-preinstalled workstations	28
Starting up the Linux operating system	28
Restoring the Linux operating system	28
Downloading the latest HP driver CD contents	28
Installing the operating system with the HP driver CD contents	29
Upgrading device drivers	29
Linux-enabled workstations	29
Verifying hardware compatibility	29
Installing the Linux operating system	29
HP software	30
Restoring the Microsoft® Windows Vista™ operating system	30
The HP Backup and Restore (HPBR) process	30
Creating system recovery DVDs or CDs	30
Restoring from HPBR DVDs or CDs	30
Restoring directly from the recovery partition	30
Reclaiming hard disk space from the recovery partition	31
Ordering backup software	31
Restoring the Microsoft Windows XP operating system	31
The RestorePlus! process	31
Creating a RestorePlus! CD	32
Restoring from RestorePlus! CDs	32
Restoring from RestorePlus! on the Recovery Partition	32
HP Backup and Recovery Manager restore points	32
Restoring from the HP Backup and Recovery Manager restore point CD or DVDs	33
Restoring from the HP Backup and Recovery Manager restore point on the Recovery Partition	33
Protecting the software	33
Ordering backup software	33
System management	35
Computer Setup (F10) Utility	35
BIOS ROM	36
Using the Computer Setup (F10) Utility	36
Computer Setup (F10) Utility menu	37
Desktop management	45
Initial configuration and deployment	45
Remote system installation	45
Updating and managing software	46
HP Client Manager Software	46
Altiris Client Management Solutions	46
System Software Manager	47
Proactive Change Notification	47
Subscriber’s Choice	47
ROM flash	47
Remote ROM Flash	48
HPQFlash	48
FailSafe Boot Block ROM	48
Replicating the setup	49
Copying to a single workstation	49
Copying to multiple workstations	50
Dual-State Power Button	51
HP support website	51
Building blocks and partners	51
Asset tracking and security	52
Password security	53
Establishing a setup password using the Computer Setup (F10) Utility	53
Establishing a power-on password using workstation setup	54
Entering a power-on password	54
Entering a Setup Password	54
Changing a power-on or setup password	55
Deleting a power-on or setup password	55
National keyboard delimiter characters	55
Clearing passwords	56
Hood sensor (smart cover sensor)	56
Setting the hood sensor protection level	57
Hood lock (Smart cover lock) (optional)	57
Locking the hood lock (Smart cover lock):	57
Unlocking the hood lock (Smart cover lock):	57
Using the FailSafe key	58
Clearing Passwords	58
Cable lock provision (optional)	58
Security lock (optional)	58
Universal chassis clamp lock (optional)	58
Hood lock (Smart cover lock) (optional)	58
Hood sensor (Smart cover sensor) (optional)	58
Access panel key lock	58
Fault notification and recovery	59
Drive Protection System	59
ECC fault prediction and prefailure warranty	59
Thermal sensor	59
Removal and replacement procedures	61
Observe warnings and cautions	61
Service considerations	62
Read cautions, warnings, and safety precautions	62
Electrostatic discharge information	62
Generating static	62
Preventing electrostatic damage to equipment	63
Personal grounding methods and equipment	63
Grounding the work area	64
Recommended materials and equipment	64
Tools and software requirements	64
Screws	65
Special handling of components	65
Cables and connectors	65
Hard drives	65
Lithium coin cell battery	65
Customer Self-Repair	66
Predisassembly procedures	67
System board components	67
System board architecture	69
Removal and replacement of components	69
Disassembly order	69
Security lock (optional)	71
Cable lock (optional)	72
Universal chassis clamp lock (optional)	72
Side access panel	73
Front Bezel	74
Bezel blanks	75
Top cover	75
Hood sensor (Smart cover sensor)	76
Hood lock (Smart cover lock) (optional)	77
Front panel I/O device assembly	77
Power button assembly and system speaker	78
Memory fan	79
System fan assembly	81
Power supply	81
Memory	82
Memory module requirements	82
Removing memory module	82
Installing memory module	83
Installing a DIMM	84
PCI Slots	84
PCI retainer	85
Removing PCI retainer	85
Installing PCI retainer	85
PCI Express	86
PCI removal	87
PCI Express removal	88
PCI installation	89
PCI Express installation	90
Front PCI card guide and fan removal (optional)	91
Battery	93
Power connections to drives	93
Optical drive	94
Replacing optical drive data cable	96
Diskette drive (optional)	96
Hard drive	98
Replacing a hard drive	98
Removing a hard drive	98
Installing a hard drive	98
CPU heatsink	101
Removing the CPU heatsink	101
Replacing the CPU heatsink	102
Processor	104
Removing the processor	104
Replacing the processor	105
System board	106
Removing the system board	106
Replacing the system board	107
Product recycling	107
System diagnostics and troubleshooting	109
E-Support	109
Help & Support Center and E-Support	109
Troubleshooting checklist	110
LED color definitions	110
HP Insight Diagnostics Offline Edition	110
Key features and benefits	111
Theory of operation	111
Diagnostic Utility on CD	111
Downloading the latest diagnostic utility	112
User Interface	112
Navigation	112
Survey tab	112
Test tab	113
Status tab	113
Log tab	114
Help tab	114
Diagnostic error codes	114
Diagnostic LED codes	114
Troubleshooting scenarios and solutions	116
Solving minor problems	116
Solving power supply problems	118
Testing power supply	118
Solving diskette problems	119
Solving	120
Solving display problems	122
Solving audio problems	123
Solving printer problems	124
Solving keyboard and mouse problems	125
Solving front panel component problems	126
Solving hardware installation problems	126
Solving network problems	127
Solving memory problems	129
Solving processor problems	130
Solving CD-ROM and DVD problems	130
Solving Internet access problems	131
Advanced error reporting	132
Error reporting control	132
Error classes	133
POST and error messages	133
Appendix A — SAS devices	141
Supported SAS RAID configurations	141
SAS RAID 0 configuration	141
SAS RAID 1 configuration	142
SAS RAID 1E configuration	143
Appendix B — SATA devices	145
Attaching SATA HDDs	145
Configuring system BIOS	145
Creating RAID volumes	146
Deleting RAID volumes	146
Appendix C — Connector pins	149
Connector pin descriptions	149
Appendix D — System board designators	157
Appendix E — Routine care	159
General cleaning safety precautions	159
Maximizing the airflow	159
Cleaning the workstation case	159
Cleaning the keyboard	160
Cleaning the monitor	160
Cleaning the mouse	160
Appendix F — Additional password security and resetting CMOS	163
Resetting the password jumper	163
Clearing and Resetting the CMOS	164
Using the CMOS Button	164
Using Computer Setup to Reset CMOS	165
Appendix G — Quick troubleshooting flowcharts	167
Initial troubleshooting	168
No power	169
No power, part 1	169
No power, part 2	170
No power, part 3	171
No video	172
No video, part 1	172
No video, part 2	173
No video, part 3	174
Error messages	175
Error messages, part 1	175
Error messages, part 2	176
Error messages, part 3	177
No operating system loading	178
No operating system loading from hard drive	179
No operating system loading from hard drive, part 1	179
No operating system loading from hard drive, part 2	180
No operating system loading from hard drive, part 3	181
No operating system loading from diskette drive	182
No operating system loading from CD-ROM drive	183
No operating system loading from network	184
Non-functioning device	185
Appendix H — PCI bus layout	187
PCI bus layout and device list	187
Appendix I— Configuring SATA and PATA optical disk drives	191
Drive detection and assignment sequence	191
Workstation SATA port configuration rules	191
HP w9400 Workstation BIOS configuration	191