HP Z558 HP Digital Entertainment Center - User's Guide - Page 175

Media Center online Help or Help and, troubleshooting Media Center, refer to - windows 7 upgrade

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Troubleshooting Problem (continued) My DVD won't play. My DVD won't play a DVD audio disk. I keep running out of disk space. I am getting disk errors. My music files don't appear in the Media Library. Solution ■ You can put data files on a DVD to store them or transfer them to another HP Digital Entertainment Center. However, data files on a DVD do not play in a DVD player. Rerecord your files to a file format that can be read by some DVD players. ■ If you are using component video output, you may need to change the configuration. See "Component Video Settings" on page 60. Refer to http://www.hp.com/support for additional information on using component video. ■ Check your DVD country/region. This format is not supported by the DVD player. ■ Burn some big files to DVD and remove them from your hard disk drive. ■ Upgrade your hard disk drive. The hard disk drive is user replaceable. ■ Run disk recovery. ■ Replace your hard disk drive. The hard disk drive is user replaceable. ■ Make sure you use Windows Media Player to add your music files to the Media Library. ■ Check whether the Windows Media Player setting for access rights of other applications is set to No access. It must be set to Read only or Full access for your music files to appear. Refer to Windows Media Player Help for more information ■ Use supported audio file formats. Refer to the HP Tunes library. n If you need more information about using or troubleshooting Media Center, refer to the Media Center online Help or Help and Support in the Start menu. Troubleshooting 169

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Troubleshooting
169
Troubleshooting
My DVD won’t play.
■
You can put data files on a DVD to store them or transfer them to another
HP Digital Entertainment Center. However, data files on a DVD do not play in
a DVD player. Rerecord your files to a file format that can be read by some
DVD players.
■
If you are using component video output, you may need to change the
configuration. See “Component Video Settings” on page 60. Refer to
for additional information on using
component video.
■
Check your DVD country/region.
My DVD won’t play a
DVD audio disk.
This format is not supported by the DVD player.
I keep running out of
disk space.
■
Burn some big files to DVD and remove them from your hard disk drive.
■
Upgrade your hard disk drive. The hard disk drive is user replaceable.
I am getting disk
errors.
■
Run disk recovery.
■
Replace your hard disk drive. The hard disk drive is user replaceable.
My music files
don’t appear in the
Media Library.
■
Make sure you use Windows Media Player to add your music files to the
Media Library.
■
Check whether the Windows Media Player setting for access rights of other
applications is set to
No access
. It must be set to
Read only
or
Full access
for
your music files to appear. Refer to Windows Media Player Help for more
information
■
Use supported audio file formats. Refer to the HP Tunes library.
Problem
(
continued
)
Solution
n
If you need more information about using or
troubleshooting Media Center, refer to the
Media Center online Help or Help and
Support in the Start menu.