HP dx2290 Service Reference Guide - HP Compaq dx2290 Business PC - Page 85

Solving Diskette Problems, Table D-3

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Table D-3 Solving Diskette Problems Diskette drive light stays on. Cause Diskette is damaged. Diskette is incorrectly inserted. Drive cable is not properly connected. Solution In Microsoft Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Errorchecking click Check Now. Remove diskette and reinsert. Reconnect drive cable. Ensure that all four pins on the diskette power cable are connected to the drive. Drive not found. Cause Cable is loose. Removable drive is not seated properly. Solution Reseat diskette drive data and power cables. Reseat the drive. Diskette drive cannot write to a diskette. Cause Diskette is not formatted. Diskette is write-protected. Writing to the wrong drive. Not enough space is left on the diskette. Legacy diskette writes are disabled in Computer Setup. Diskette is damaged. Solution Format the diskette. 1. From Windows Explorer select the disk (A) drive. 2. Right-click the drive letter and select Format. 3. Select the desired options, and click Start to begin formatting the diskette. Use another diskette or remove the write protection. Check the drive letter in the path statement. 1. Use another diskette. 2. Delete unneeded files from diskette. Enter Computer Setup and enable Main > Floppy Diskette A. Replace the damaged disk. Cannot format diskette. Cause Invalid media reported. Solution When formatting a disk in MS-DOS, you may need to specify diskette capacity. For example, to format a 1.44-MB diskette, type the following command at the MS-DOS prompt: FORMAT A: /F:1440 Solving Diskette Problems 77

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Table D-3
Solving Diskette Problems
Diskette drive light stays on.
Cause
Solution
Diskette is damaged.
In Microsoft Windows XP, right-click
Start
, click
Explore
, and
select a drive. Select
File
>
Properties
>
Tools
. Under
Error-
checking
click
Check Now
.
Diskette is incorrectly inserted.
Remove diskette and reinsert.
Drive cable is not properly connected.
Reconnect drive cable. Ensure that all four pins on the diskette
power cable are connected to the drive.
Drive not found.
Cause
Solution
Cable is loose.
Reseat diskette drive data and power cables.
Removable drive is not seated properly.
Reseat the drive.
Diskette drive cannot write to a diskette.
Cause
Solution
Diskette is not formatted.
Format the diskette.
1.
From Windows Explorer select the disk
(A)
drive.
2.
Right-click the drive letter and select
Format
.
3.
Select the desired options, and click
Start
to begin
formatting the diskette.
Diskette is write-protected.
Use another diskette or remove the write protection.
Writing to the wrong drive.
Check the drive letter in the path statement.
Not enough space is left on the diskette.
1.
Use another diskette.
2.
Delete unneeded files from diskette.
Legacy diskette writes are disabled in Computer Setup.
Enter Computer Setup and enable
Main
>
Floppy Diskette
A
.
Diskette is damaged.
Replace the damaged disk.
Cannot format diskette.
Cause
Solution
Invalid media reported.
When formatting a disk in MS-DOS, you may need to specify
diskette capacity. For example, to format a 1.44-MB diskette,
type the following command at the MS-DOS prompt:
FORMAT A: /F:1440
Solving Diskette Problems
77