HP mt20 Administrator Guide 1

HP mt20 Manual

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  • HP mt20 | Administrator Guide 1 - Page 1
    Administrator Guide HP ThinPro 6.2
  • HP mt20 | Administrator Guide 1 - Page 2
    HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP License or other open source license. To the extent HP has an obligation or, in its sole discretion, chooses
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    User input syntax key Text that you must enter into a user interface is indicated by fixed-width font. Item Text without brackets or braces [Text inside square brackets] {Text inside braces} | ... Description Items you must type exactly as shown A placeholder for a
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    iv User input syntax key
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    Table of contents 1 Getting started ...1 Finding more information ...1 Choosing an OS configuration ...2 Choosing a remote management service ...3 Starting the thin client for the first time ...3 Switching between administrator mode and user mode 3 2 GUI overview ...4 Desktop ...4 Taskbar ...5
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    Local Resources ...17 Experience ...17 Diagnostics ...18 Advanced ...19 RemoteFX ...19 RDP multi-monitor sessions ...19 RDP multimedia redirection ...19 RDP device redirection ...20 RDP USB redirection ...20 RDP mass storage redirection 20 RDP printer redirection 21 RDP audio redirection ...21 RDP
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    ...33 SSH ...33 Configuration ...33 Advanced ...34 Telnet ...34 Configuration ...34 Advanced ...34 Custom ...34 Configuration ...34 Advanced ...35 5 HP True Graphics ...36 Server-side requirements ...36 Client-side requirements ...36 Client-side configuration ...36 Compression settings ...36 Window
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    ...46 Wired network settings 46 Wireless network settings 47 DNS settings ...49 IPSec rules ...49 Configuring VPN settings 49 Configuring HP Velocity 50 Security settings ...50 Local Accounts ...50 Encryption ...51 Options ...51 Customization Center ...51 Management ...52 Component Manager ...53
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    8 System information ...61 9 HP Smart Client Services ...62 Supported operating systems ...62 Prerequisites for HP Smart Client Services ...62 Obtaining HP Smart Client Services ...62 Viewing the Automatic Update website ...62 Creating an Automatic Update profile ...63 MAC-address-specific profiles
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    files in the Commands folder 72 Viewing files in the /var/log folder 73 Viewing files in the /etc folder 73 Appendix A USB updates ...74 HP ThinUpdate ...74 Appendix B BIOS tools (desktop thin clients only 75 BIOS settings tool ...75 BIOS flashing tool ...75 Appendix C Resizing the flash drive
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    Serial ...145 SystemInfo ...145 TaskMgr ...146 USB ...146 auto-update ...147 background ...148 config-wizard ...149 desktop ...150 entries ...150 keyboard ...151 logging ...152 login ...152 mouse ...152 restore-points ...153 screensaver ...153 security ...154 shutdown ...155 sshd ...155 time ...156
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    xii
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    only. Resource HP support website http://www.hp.com/support Microsoft support website http://support.microsoft.com Citrix support website http://www.citrix.com/support VMware support website http://www.vmware.com/support Contents Administrator guides, hardware reference guides, white papers
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    Choosing an OS configuration HP ThinPro includes two OS configurations, each tailored for a different login screen ● Has more connection types than Smart Zero ● Allows multiple connections (of any supported type) to be configured and run simultaneously ● The Smart Zero OS configuration is a simpler,
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    Smart Zero and a "zero management" scenario. For more information, see HP Smart Client Services on page 62. To download HP Smart Client Services, go to the HP support website (see Finding more information on page 1). HP recommends evaluating both services and choosing the one that is best for your
  • HP mt20 | Administrator Guide 1 - Page 16
    2 GUI overview Desktop NOTE: The following image demonstrates the desktop for ThinPro with a U.S. locale setting. For Smart Zero, the taskbar is vertical and right-aligned by default, and the desktop theme varies by connection type. The display format of some taskbar information varies by locale
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    . Provides quick access to or provides information about certain functions and services. Items in the system tray can include the following, but some that the Automatic Update server was not found or that there are some problems with the server-side settings. A red icon with an X indicates that
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    Connection Manager (ThinPro only) NOTE: The following image demonstrates Connection Manager with a U.S. locale setting. Item (1) (2) (3) (4) (5) (6) Connection list Start Stop Edit Delete Add (7) Settings Description Lists the configured connections and whether each connection is active or
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    3 Connection configuration Advanced connection settings The following table describes the settings that are available under the Advanced category when editing a connection of any connection type. NOTE: These settings affect the connection you are currently configuring only. Option Fallback
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    want to configure a thin client for kiosk mode in ThinPro (for example, if you want to use a connection type available only with ThinPro), manually configure the following settings for the desired connection: ● In Customization Center, set the taskbar to Auto hide. ● In connection's settings, do the
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    ® backends. Access type PNAgent (legacy) Web browser StoreFront XenApp version 4.5 / 5.5 / 5.6.5 / 7.X 4.5 / 5.5 / 5.6.5 / 7.X 4.5 / 5.5 / 5.6.5 / 7.X The following table describes the supported Citrix VDI-in-a-box backends. Access type PNAgent (legacy) Web browser StoreFront XenApp version
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    Option Enable Connection Bar Enable Auto Reconnect Enable Session Reliability Enable Clipboard Redirection Use Data Compression Enable H264 Compression Enable Middle Button Paste User Agent String Sound Encryption Level Description Enables the connection bar. Enable automatic reconnection of
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    Handling of keyboard shortcuts Description Uses the local input method to interpret keyboard input. This is supported only for European languages. Controls the usage of Extended Unicode Keyboard Support (EUKS) on Windows servers. Valid options are described below: ● 0-EUKS is not used. ● 1-EUKS is
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    Option Stop Direct key handling Alt+F1 ... Alt+F12 Description Specifies the key combination that disables Direct handling of keyboard shortcuts. Lets you add keyboard shortcuts to be handled. Session The following table describes the settings that are available under the Session category when
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    Option Ignore Certificate Credentials User Password Domain Test connection Description Bypasses the verification of the Citrix server's certificate. Sets the authentication mode to one of the following: ● Anonymous login: For StoreFront servers that allow unauthenticated (anonymous) users. ● Use
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    is based on FreeRDP 1.1 and meets the following requirements for RDP: ● Hardware-accelerated RemoteFX ● MMR supported when connecting to Windows hosts with the Desktop Experience feature enabled ● USBR supported when connecting to RDP servers that enable it RDP general settings The following table
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    can be used to determine which RDP features are supported by your RDP server. Service The following table describes the settings that are available under the Service category when editing an RDP connection. Option Service Description Sets the RDP service to one of the following: ● Remote Computer
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    the Load Balance URL automatically. For more information, see the HP ThinPro white paper RD Web Access Deployment Example (available in desktop window occupies. NOTE: The resulting sizes might be rounded. NOTE: RemoteFX supports only a fixed list of resolutions. If Window Size is set to fixed,
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    device redirection for all local devices unless there is a specific reason to use USB redirection (USBR) instead. For more information, see the HP ThinPro white paper USB Manager (available in English only). Option Audio Devices Printers Serial/Parallel Ports USB Storage Local Partitions Other USB
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    experience. You can also select your own custom combination of options. Select to enable the timeout options. NOTE: For more information, see the HP ThinPro white paper RDP Connection Drop Detection (available in English only). Specifies the amount of time in seconds after receiving the last network
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    is available, it will be used. NOTE: For more information, see the HP ThinPro white paper Enabling RemoteFX for RDP (available in English only). RDP multi-monitor sessions True multi-monitor support does not require special configuration. The RDP client automatically identifies which monitor is
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    /freerdp/connections//disableMMRwithRFX TIP: For simplified management, HP recommends that MMR be enabled or disabled on the in locally. Standard Windows drivers support the device in the remote session, and all device types are supported without requiring additional drivers on the thin client
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    device write speed and network latency. ● Only file systems supported by the thin client will be mounted. The supported file systems are FAT32, NTFS, ISO9660 (CD-ROMs), to the remote host which driver to use for the remote printer. This Windows driver must match the driver that the printer would use
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    the local and remote volume settings will affect the final volume. HP recommends setting the local volume to a maximum and adjusting the volume the CCID and Gemalto drivers are installed, which adds support for the majority of smart card readers available. Additional drivers can be installed by
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    Preferred Protocol Application Size Desktop Size Description When enabled, the user is automatically logged in when the connection is established. NOTE: HP recommends enabling this option. Enables smart card login. NOTE: For more information on smart cards, see VMware Horizon View smart card
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    Option Prevent users from changing server address Connection Security Level Description This option enabled by default. Disable it if users prefer to access options for window size or desktop pool selection in a VMware Horizon View session. If enabled, end users cannot change the server address.
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    specify to the remote host which driver to use for the remote printer. This Windows driver must match the driver that the printer would use when the warning is written to the connection log only. TIP: HP recommends increasing the timeout value for networks that experience frequent busy periods
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    open in the selected size. VMware Horizon View keyboard shortcuts Windows keyboard shortcuts To help administer Windows systems, VMware Horizon View supports Windows keyboard shortcuts. For example, when Ctrl+Alt+Del is used, VMware Horizon View displays a message that provides the following options
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    View 5.2 Feature Pack 2 or higher. If you need audio-recording support and are using a different configuration, use one of the following methods high-level audio-record redirection through the RDP protocol, the server must support it and be configured to allow audio recording over a remote session.
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    have the proper smart card drivers installed. VMware Horizon View webcam redirection The VMware Horizon View client supports high-level webcam redirection only testing and validation, HP has found that the performance of a webcam connected through basic USBR performs poorly. HP does not recommend
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    by a Certificate Authority (CA) and the CA is untrusted, the connection will return an error and the user will not be allowed to connect. HP recommends that a signed certificate verified by a standard trusted root CA be used on the VMware Horizon View Manager server. This makes sure that users will
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    Result Trusted Untrusted Warning Error Description Connects without a certificate warning dialog and displays a green lock icon Connects without a certificate warning dialog and displays a red unlock icon Connects with a certificate warning dialog and displays a red unlock icon Does not allow the
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    on page 2. TeemTalk NOTE: These settings affect the connection you are currently configuring only. For more information about HP TeemTalk, see the User Guide for HP TeemTalk. Configuration The following table describes the settings that are available under the Configuration category when editing
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    Use to specify an alternate location for the startup options. NOTE: For specific information on HP TeemTalk Command Line Startup Options, see the HP TeemTalk Terminal Emulator User Guide. Advanced NOTE: See Advanced connection settings on page 7 for information about the settings available under
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    Configuration The following table describes the settings that are available under the Configuration category when editing an XDMCP connection. Option Name Type Address Use font server Font server Configure display Description The connection name. The XDMCP connection type. Valid options are:
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    Option Background color Font Description The default color of the background in the SSH session. Valid options are: 7X14, 5X7, 5X8, 6X9, 6X12, 7X13, 8X13, 8X16, 9X15, 10X20, and 12X24. Advanced NOTE: See Advanced connection settings on page 7 for information about the settings available under the
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    Option Name Enter command to run Description The connection name. The command to run to make the remote connection. Advanced NOTE: See Advanced connection settings on page 7 for information about the settings available under the Advanced category when editing a connection. Additional connection
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    from the ISV you are using for your VDI. Supported operating systems HP ThinPro 5.0 and newer Supported Citrix clients Citrix Receiver 13.1.1 and newer NOTE: A version of Citrix Receiver that supports HP True Graphics is preinstalled starting with HP ThinPro 5.2 and is available as an add-on for
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    best to keep this feature enabled, but for troubleshooting or specific use cases, the following registry HP True Graphics for one monitor only, by default. See Enabling HP True Graphics for multiple monitors on the HP t420 on page 37 for more information. ● HP t630 Thin Client: This model supports
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    or LegacyEncoder, the server is compressing graphics in a method that is compatible with older versions of Citrix clients, and HP True Graphics will not provide enhanced performance. ● HP True Graphics might provide some benefits to older versions of XenDesktop if using HDX 3D Pro. Benefits are not
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    dialog text, and which buttons are available can all be adjusted via registry settings and/or configuration file settings. For more information, see the HP ThinPro white paper Login Screen Customization (available in English only). If the system detects that the user tried to log in with expired
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    logged in to the system ● Lock the screen ● Change the domain password Screen lock The screen can be locked due to inactivity timeout or through manual locking. If the screen was locked by a domain user, the unlock dialog expects the user to provide the same domain password they used to log
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    7 Control Panel Control Panel lets you modify the system configuration. NOTE: All Control Panel items are accessible in administrator mode. In user mode, only Control Panel items that are enabled by the administrator for use by users are accessible. TIP: To specify which Control Panel items end
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    Client aggregation HP ThinPro-based thin clients can support up to four monitors, depending on the hardware model. If you need additional screen real estate, client aggregation allows up to four thin clients to
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    In this configuration, moving the mouse pointer off the right side of the thin client A monitors will cause it to appear on the upper 1/3 of the left side of the thin client D monitors. Similarly, moving the mouse pointer off the right side of the thin client B monitors will cause it to appear in
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    attempt to establish encrypted communications with each other. Select Status to view the connection status between computers. Display preferences HP ThinPro allows you to create profiles for display preferences and apply different profiles to different monitors. A profile includes resolution
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    necessary. TIP: The most common problem is that the wrong driver is being used for the printer. To change the driver, right-click the printer and and MAC address) in the background. For more information, see the HP ThinPro white paper Login Screen Customization (available in English only). Lets you
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    different tabs in the Network Manager: ● Wired network settings ● Wireless network settings ● DNS settings ● IPSec rules ● Configuring VPN settings ● Configuring HP Velocity Wired network settings The following table describes the options available in the Wired tab of the Network Manager. Option
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    PEAP: ● The Inner Authentication option should be set to whatever your server supports. ● The CA Certificate setting should point to the server's certificate on Settings Description Scans for available wireless networks. Use this box to manually enter the SSID of the wireless network if it is not
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    Use the IPv6 tab to configure IPv6 connection settings. Option IPv6 Enabled IPv6 Method Description Enables the usage of an IPv6 global address. NOTE: HP ThinPro tries to obtain an IPv6 global address via route advertisement or DHCPv6. Lets you select between Automatic and Static. If your network
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    all peer systems that communicate with each other. NOTE: An IPSec rule can also be used to communicate with a computer running Windows. Configuring VPN settings HP ThinPro supports two types of VPN: ● Cisco ● PPTP Enable the Auto Start option to start the VPN automatically. Setup 49
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    have rights to create a VPN connection on the server side. Configuring HP Velocity Use the HP Velocity tab to configure HP Velocity settings. Go to http://www.hp.com/go/velocity for more information about the HP Velocity modes. Security settings Security settings can be configured using the Security
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    here from a wide variety supported by OpenSSL. Unless there is a good reason to select a different value, HP recommends using the default to the login screen or ThinPro desktop, just as if the user had manually logged out of the thin client. Customization Center To open Customization Center:
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    HP Device Manager (HPDM) Agent. For more information, see the Administrator Guide for HPDM. Lets you configure the Automatic Update server manually. For more information, see HP Smart Client Services configuration. Enables access through a secure shell. HP ThinState lets you make a copy of or
  • HP mt20 | Administrator Guide 1 - Page 65
    Menu option VNC Shadow Wireless Statistics Description For more information, see HP ThinState on page 55. Lets you configure VNC Shadowing options. For more information, see VNC Shadowing on page 58. Lets you view information about wireless
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    , it will be displayed here. Otherwise you will have to enter the fully-qualified domain name manually. When enabled, domain credentials can be used, as outlined in the Active Directory Integration section of this guide. This is on by default, and it causes the system to boot up into the domain
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    they can manually update their password using the user icon on the taskbar. HP ThinState HP ThinState allows you to capture and deploy an HP ThinPro image . If a problem occurs, select Details for information. The desktop reappears after the capture is complete. Deploying an HP ThinPro image using
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    , and then select Finish. A new window displays the progress. If a problem occurs, select Details for information. The desktop reappears after the capture is complete. Deploying an HP ThinPro image with a USB flash drive To deploy an HP ThinPro image with a USB flash drive: IMPORTANT: If you abort
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    created. NOTE: A client profile can also be preconfigured and deployed using Profile Editor and Automatic Update (see Profile Editor on page 66 and HP Smart Client Services on page 62 for more information). Saving a client profile to an FTP server To save a client profile to an FTP server: IMPORTANT
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    the USB flash drive containing the profile into a USB port on the target thin client. 2. Select Management > ThinState in Control Panel. 3. Select the HP ThinPro configuration, and then select Next. 4. Select restore a configuration, and then select Next. 5. Select on a USB key, and then select Next
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    more information, see DHCP options on page 60. Lets you view the HP End-User License Agreement (EULA). Allows for network-based certificate management. Lets > Certificates in Control Panel. Use the Certificate Manager to manually install a certificate from a certificate authority (CA). This action
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    certificate is returned and placed in the thin client's certificate store. OpenSSL uses the certificate for connection verification. NOTE: Before enrollment, make sure that the SCEP server is configured properly. Use the Identifying tab of the SCEP Manager to enter information about the user, if
  • HP mt20 | Administrator Guide 1 - Page 73
    the Service Packs tab and software version information on the Software Installed tab. TIP: You can also access the Administrator Guide Services ● X Server In administrator mode, the debug level can be changed to display additional information that might be requested by HP support for troubleshooting
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    Automatic Update server upon startup and configures settings accordingly. This simplifies device installation and maintenance. Supported operating systems HP Smart Client Services supports the following operating systems: ● Windows 7 ● Windows Server® 2008 ● Windows Server 2008 R2 ● Windows Server
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    to access the Current profile pane. 4. Select Save profile as to save the client profile as the following: C:\Program Files (x86)\HP\HP Smart Client Service\auto-update \PersistentProfile\MAC\00fcab8522ac.xml 5. Select the Finish button in the Current profile pane to exit Profile Editor. 6. Restart
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    update server. A broadcast update relies on HP Smart Client Services, which works with IIS to automatically push the new profile. If it has not, see Troubleshooting on page 71. Using the DHCP tag update consider using the manual update method instead. Otherwise, HP recommends the broadcast update
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    To configure the DNS alias update method: ▲ Change the hostname of the server hosting HP Smart Client Services to auto-update or create a DNS alias of auto-update for that server. Using the manual update method Use the manual update method to connect a thin client to a specific server for an update
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    client kits that provide additional registry settings NOTE: Client kits should be placed in the following directory: C:\Program Files (x86)\HP\HP Smart Client Service\auto-update\Packages To configure a client profile's platform settings: 1. On the Platform screen in Profile Editor, select an OS
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    NOTE: If a client kit is installed, it is displayed automatically in the Client Kits box, and additional registry settings will be available on the Registry screen. 2. Set the configuration to either standard (ThinPro) or zero (Smart Zero). NOTE: For older image versions, this setting is greyed out
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    installed through profile attachment are permanent and must be reverted manually or through a factory reset. Adding certificates to a applications: ● VMware Horizon View, Citrix, RDP ● Automatic Update ● HP Smart Client Services ● Web browser stores To import other certificates to a client profile:
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    Serial or parallel printer configuration You can use Profile Editor to set up the serial or parallel printer ports. A USB printer automatically maps when plugged in. Obtaining the printer settings Before configuring printer ports, obtain the printer's settings. If available, check the printer's
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    /Text Only printer usually works. 7. If prompted to keep the existing driver and it is known to work, keep it, and then select Next may request a test print. HP recommends this because it will verify the printer setup is correct. If it is not set up properly, review the settings and try again.
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    If there is an error, then the Server is not set up notification appears. Verify that the server is set up properly and that HP Smart Client Services is running. Troubleshooting Citrix password expiration If users are not being prompted to change expired Citrix passwords, then make sure the XenApp
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    System Information window to specify the amount of information to be included in the diagnostic report. This information may be requested by HP for troubleshooting. Because the system resets log files when it reboots, be sure to capture logs before a reboot. Saving system diagnostic data 1. Insert
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    Viewing files in the /var/log folder The useful file in the /var/log folder is Xorg.0.log. Viewing files in the /etc folder The /etc folder contains the file system at the time the system diagnostics were run. Using system diagnostics to troubleshoot 73
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    to the updates you want to install, and then select Install. 4. After installation, restart the thin client if prompted. HP ThinUpdate HP ThinUpdate allows you to download images and add-ons from HP and create bootable USB flash drives for image deployment. For more information see the Administrator
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    B BIOS tools (desktop thin clients only) There are two kinds of BIOS tools for HP ThinPro: ● BIOS settings tool-Used to retrieve or modify BIOS settings ● BIOS flashing tool-Used to update the BIOS These tools can be run via
  • HP mt20 | Administrator Guide 1 - Page 88
    up that additional space. This can be accomplished using the resize-image script via an X terminal. NOTE: When an image is deployed via HPDM, HP ThinState, or Automatic Update, the file system is automatically resized to use all available space on the flash drive. The following table describes the
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    Registry task in HPDM ● Using the Registry Editor component of Profile Editor and then deploying the new profile ● Using the Registry Editor in the HP ThinPro user interface, which is available by typing regeditor in an X terminal. Each top-level section in this appendix corresponds to one of the
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    Registry key root/Audio/RecordScale root/Audio/RecordScaleAuto root/Audio/RecordVolume root/Audio/VisibleInSystray root/Audio/shortcutPassThrough Description Sets the volume scale for the microphone jack, ranging from 1 to 400. If set to 1, the RecordScale value will be set automatically based on
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    ConnectionType custom Registry key root/ConnectionType/custom/authorizations/ user/add root/ConnectionType/custom/authorizations/ user/general root/ConnectionType/custom/connections/ /afterStartedCommand root/ConnectionType/custom/connections/ /afterStoppedCommand root/ConnectionType/
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    Registry key Description root/ConnectionType/custom/connections/ /hasDesktopIcon If set to 1, the desktop icon for this connection is enabled. This key has no effect on Smart Zero. root/ConnectionType/custom/connections/ /label Sets the connection name that is displayed in the UI.
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    Registry key Description root/ConnectionType/custom/coreSettings/ watchPid If set to 1, the connection is monitored under the name specified by appName. This key should not need to be modified. root/ConnectionType/custom/coreSettings/ wrapperScript Sets the script or binary to execute when
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    firefox Registry key root/ConnectionType/firefox/authorizations/ user/add root/ConnectionType/firefox/authorizations/ user/general root/ConnectionType/firefox/connections/ /address root/ConnectionType/firefox/connections/ /afterStartedCommand root/ConnectionType/firefox/connections/ <
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    in this registry key's value will be removed after a Web Browser connection is ended. The file names should be separated by a comma, and a wildcard is supported. For example: *.rdf,cookies.sqlite If set to 1, the web browser will start in full screen. If kioskMode is disabled, the browser UI is
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    Registry key root/ConnectionType/firefox/coreSettings/ editor root/ConnectionType/firefox/coreSettings/ generalSettingsEditor root/ConnectionType/firefox/coreSettings/ icon16Path root/ConnectionType/firefox/coreSettings/ icon32Path root/ConnectionType/firefox/coreSettings/ icon48Path root/
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    Registry key root/ConnectionType/firefox/gui/ FirefoxManager/widgets/autoReconnect root/ConnectionType/firefox/gui/ FirefoxManager/widgets/autostart root/ConnectionType/firefox/gui/ FirefoxManager/widgets/enablePrintDialog root/ConnectionType/firefox/gui/ FirefoxManager/widgets/fallBackConnection
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    Registry key root/ConnectionType/firefox/gui/ FirefoxManager/widgets/showTabsBar root/ConnectionType/firefox/gui/ FirefoxManager/widgets/showTaskBar root/ConnectionType/firefox/gui/ FirefoxManager/widgets/ showUrlBarRefreshButton root/ConnectionType/firefox/gui/ FirefoxManager/widgets/startMode root
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    Registry key root/ConnectionType/freerdp/connections/ /attachToConsole root/ConnectionType/freerdp/connections/ /audioLatency root/ConnectionType/freerdp/connections/ /authorizations/user/edit root/ConnectionType/freerdp/connections/ /authorizations/user/execution root/
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    to the remote host via the Storage extension. If set to 0, the extension is disabled for non-USB storage partitions that are not used by HP ThinPro. 88 Appendix D Registry keys
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    only affects RemoteFX. If set to 2, the value is selected based on the thin client performance. If set to 1, font smoothing is allowed if supported by the server and enabled. Turning off font smoothing can improve performance on low-bandwidth connections. If set to 2, the value is selected based on
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    Registry key root/ConnectionType/freerdp/connections/ /perfFlagNoTheming root/ConnectionType/freerdp/connections/ /perfFlagNoWallpaper root/ConnectionType/freerdp/connections/ /perfFlagNoWindowDrag root/ConnectionType/freerdp/connections/ /portMapping root/ConnectionType/
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    client supports H.264 for desktop display. The server must also support H. to RD Web Access, a connection to an RD Web Access service is done first to retrieve a feed of the published RemoteApp deprecated and might disappear in a future release of HP ThinPro. This setting should be disabled only in
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    extension. If set to 0, the extension is disabled. If set to 2, the USB audio devices are redirected as configured in USB Manager. Generally, HP recommends setting this value to 1 so that high-level audio redirection is used. This will improve audio quality and ensure that client audio redirected
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    Registry key root/ConnectionType/freerdp/connections/ /username root/ConnectionType/freerdp/connections/ /waitForNetwork root/ConnectionType/freerdp/connections/ /windowMode root/ConnectionType/freerdp/connections/ /windowSizeHeight root/ConnectionType/freerdp/connections/ <
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    button and dialog are not displayed. root/ConnectionType/freerdp/general/enableMMR If set to 1, the Multimedia Redirection plugin is enabled, causing supported codecs played through Windows Media Player to be redirected to the client. This will greatly improve full screen and high definition video
  • HP mt20 | Administrator Guide 1 - Page 107
    of the first available network adapter is sent instead of the hostname. This setting ensures a better compatibility with the expected underlying Windows driver SerCx2.sys, SerCx.sys, or Serial.sys. If set to 1, errors for unsupported features will be ignored. ssh Registry key root/ConnectionType
  • HP mt20 | Administrator Guide 1 - Page 108
    Registry key root/ConnectionType/ssh/connections// autostartDelay root/ConnectionType/ssh/connections// backgroundColor root/ConnectionType/ssh/connections// beforeStartingCommand root/ConnectionType/ssh/connections// compression root/ConnectionType/ssh/connections//
  • HP mt20 | Administrator Guide 1 - Page 109
    Registry key Description root/ConnectionType/ssh/connections// waitForNetwork If set to 1, the connection will not be launched until networking is available. This ensures that, on a slow network, the connection does not launch before networking is available, which could cause a failure.
  • HP mt20 | Administrator Guide 1 - Page 110
    Registry key root/ConnectionType/ssh/gui/SshManager/title root/ConnectionType/ssh/gui/SshManager/ widgets/address root/ConnectionType/ssh/gui/SshManager/ widgets/application root/ConnectionType/ssh/gui/SshManager/ widgets/autoReconnect root/ConnectionType/ssh/gui/SshManager/ widgets/autostart root/
  • HP mt20 | Administrator Guide 1 - Page 111
    Registry key root/ConnectionType/ssh/gui/SshManager/ widgets/hasDesktopIcon root/ConnectionType/ssh/gui/SshManager/ widgets/isInMenu root/ConnectionType/ssh/gui/SshManager/ widgets/label root/ConnectionType/ssh/gui/SshManager/ widgets/port root/ConnectionType/ssh/gui/SshManager/ widgets/tty root/
  • HP mt20 | Administrator Guide 1 - Page 112
    Registry key root/ConnectionType/teemtalk/connections/ /afterStoppedCommand root/ConnectionType/teemtalk/connections/ /authorizations/user/edit root/ConnectionType/teemtalk/connections/ /authorizations/user/execution root/ConnectionType/teemtalk/connections/ /autoReconnect
  • HP mt20 | Administrator Guide 1 - Page 113
    Registry key root/ConnectionType/teemtalk/coreSettings/ appName root/ConnectionType/teemtalk/coreSettings/ className root/ConnectionType/teemtalk/coreSettings/ editor root/ConnectionType/teemtalk/coreSettings/ generalSettingsEditor root/ConnectionType/teemtalk/coreSettings/ icon16Path root/
  • HP mt20 | Administrator Guide 1 - Page 114
    Registry key root/ConnectionType/teemtalk/gui/ TeemtalkManager/widgets/autostart root/ConnectionType/teemtalk/gui/ TeemtalkManager/widgets/hasDesktopIcon root/ConnectionType/teemtalk/gui/ TeemtalkManager/widgets/isInMenu root/ConnectionType/teemtalk/gui/ TeemtalkManager/widgets/label root/
  • HP mt20 | Administrator Guide 1 - Page 115
    Registry key root/ConnectionType/telnet/connections/ /backgroundColor root/ConnectionType/telnet/connections/ /beforeStartingCommand root/ConnectionType/telnet/connections/ /connectionEndAction root/ConnectionType/telnet/connections/ /coord root/ConnectionType/telnet/
  • HP mt20 | Administrator Guide 1 - Page 116
    Registry key Description root/ConnectionType/telnet/coreSettings/ generalSettingsEditor Sets the internal application name to use when the General Settings Manager is launched for this connection type. This key should not need to be modified. root/ConnectionType/telnet/coreSettings/ icon16Path
  • HP mt20 | Administrator Guide 1 - Page 117
    Registry key Description widget is hidden. If set to read-only, the widget is visible in the read-only state. root/ConnectionType/telnet/gui/TelnetManager/ widgets/backgroundColor Controls the state of the Background color widget in Telnet Connection Manager. If set to active, the widget is
  • HP mt20 | Administrator Guide 1 - Page 118
    to 1, the VMware Horizon View client will attempt to log in automatically if all fields are provided. If set to 0, users have to select Connect manually in the VMware Horizon View client, log in, and select a desktop. If set to a value of 1-5, the connection will be started automatically after the
  • HP mt20 | Administrator Guide 1 - Page 119
    . If no domain is specified, the default domain for the server is used. If set to 1, the Multimedia Redirection plugin is enabled, causing supported codecs played through Windows Media Player to be redirected to the client. This greatly improves full screen and high definition video playback for
  • HP mt20 | Administrator Guide 1 - Page 120
    Registry key root/ConnectionType/view/connections// loginfields/domain root/ConnectionType/view/connections// loginfields/password root/ConnectionType/view/connections// loginfields/rememberme root/ConnectionType/view/connections// loginfields/showpassword root/ConnectionType
  • HP mt20 | Administrator Guide 1 - Page 121
    below that of the native desktop resolution. Frequently, this has been used to reduce network bandwidth. Reducing color depth to a level not supported by the video driver can cause screen corruption or launch failures. If set to 1, compression of RDP data sent between the client and the server is
  • HP mt20 | Administrator Guide 1 - Page 122
    only affects RemoteFX. If set to 2, the value is selected based on the thin client performance. If set to 1, font smoothing is allowed if supported by the server and enabled. Turning off font smoothing can improve performance on low-bandwidth connections. If set to 2, the value is selected based on
  • HP mt20 | Administrator Guide 1 - Page 123
    left at the remote host. This can be useful when using a redirected USB audio device. If set to any other value, audio is disabled. Generally, HP recommends setting this value to Bring to this computer and not redirecting USB playback devices to the remote host. This will improve audio quality and
  • HP mt20 | Administrator Guide 1 - Page 124
    Registry key Description root/ConnectionType/view/coreSettings/appName Sets the internal application name to use for this connection type. This key should not need to be modified. root/ConnectionType/view/coreSettings/ className Sets the internal application class name to use for this connection
  • HP mt20 | Administrator Guide 1 - Page 125
    Registry key root/ConnectionType/view/gui/viewManager/ widgets/autostart root/ConnectionType/view/gui/viewManager/ widgets/fallBackConnection root/ConnectionType/view/gui/viewManager/ widgets/label Description Controls the state of the Auto start priority widget in VMware Horizon View Connection
  • HP mt20 | Administrator Guide 1 - Page 126
    Registry key Description root/ConnectionType/xdmcp/connections// This registry key is either used internally or reserved for future coord use. The value should not be changed. root/ConnectionType/xdmcp/connections// This registry key is either used internally or reserved for future
  • HP mt20 | Administrator Guide 1 - Page 127
    Registry key Description root/ConnectionType/xdmcp/coreSettings/ desktopButton This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/xdmcp/coreSettings/editor Sets the internal application name to use when Connection Manager
  • HP mt20 | Administrator Guide 1 - Page 128
    Registry key root/ConnectionType/xdmcp/gui/XdmcpManager/ widgets/autoReconnect root/ConnectionType/xdmcp/gui/XdmcpManager/ widgets/autostart root/ConnectionType/xdmcp/gui/XdmcpManager/ widgets/color root/ConnectionType/xdmcp/gui/XdmcpManager/ widgets/fontServer root/ConnectionType/xdmcp/gui/
  • HP mt20 | Administrator Guide 1 - Page 129
    xen Registry key root/ConnectionType/xen/authorizations/ user/add root/ConnectionType/xen/authorizations/user/ general root/ConnectionType/xen/connections// SingleSignOn root/ConnectionType/xen/connections// address root/ConnectionType/xen/connections// afterStartedCommand root/
  • HP mt20 | Administrator Guide 1 - Page 130
    Registry key root/ConnectionType/xen/connections// autostart root/ConnectionType/xen/connections// autostartDelay root/ConnectionType/xen/connections// beforeStartingCommand root/ConnectionType/xen/connections// connectionMode root/ConnectionType/xen/connections//
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    Registry key root/ConnectionType/xen/connections// label root/ConnectionType/xen/connections// logOnMethod root/ConnectionType/xen/connections// loginfields/domain root/ConnectionType/xen/connections// loginfields/password root/ConnectionType/xen/connections//
  • HP mt20 | Administrator Guide 1 - Page 132
    not yet available to launch as a Citrix resource. If set to a negative number, reconnection is not attempted. Otherwise, it gives the time (in seconds) that HP ThinPro attempts to reconnect to the virtual machine. 120 Appendix D Registry keys
  • HP mt20 | Administrator Guide 1 - Page 133
    Registry key Description root/ConnectionType/xen/coreSettings/ serverRequired Sets whether a server name or address is unused, optional, or required for this connection type. root/ConnectionType/xen/coreSettings/ stopProcess Sets the behavior that should occur when connection-mgr stop is called
  • HP mt20 | Administrator Guide 1 - Page 134
    codec provides better performance of rich and professional graphics applications on WAN networks than the JPEG codec. NOTE: This feature is supported for the 32-bit version of HP ThinPro only. Controls the behavior of HDX Flash Redirection. If set to Always, HDX Flash Redirection is used if possible
  • HP mt20 | Administrator Guide 1 - Page 135
    Registry key Description root/ConnectionType/xen/general/ enableHDXMediaStream root/ConnectionType/xen/general/enableHWH264 root/ConnectionType/xen/general/ enableMapOnA ... enableMapOnZ root/ConnectionType/xen/general/ enableMultiMedia root/ConnectionType/xen/general/ enableOffScreenSurface
  • HP mt20 | Administrator Guide 1 - Page 136
    to use for XenDesktop connections. The value Use Browser settings is only supported if a local browser is installed. root/ConnectionType/xen/general/proxyUser Sets the proxy username to use if a manual proxy setting is selected via proxyType. root/ConnectionType/xen/general/rightMonitor Sets
  • HP mt20 | Administrator Guide 1 - Page 137
    . This setting directly maps to the Citrix .ini file setting PersistentCacheEnabled. root/ConnectionType/xen/general/useEUKS Controls the use of Extended Unicode Keyboard Support (EUKS) on Windows servers. If set to 0, EUKS is not used. If set to 1, EUKS is used as a fallback. If set to 2, EUKS
  • HP mt20 | Administrator Guide 1 - Page 138
    input method is used to interpret keyboard input. This is supported for European languages only. This setting directly maps to changed. root/ConnectionType/xen/gui/XenManager/ widgets/address Controls the state of the Service URL widget in Citrix Connection Manager. If set to active, the widget is
  • HP mt20 | Administrator Guide 1 - Page 139
    Registry key root/ConnectionType/xen/gui/XenManager/ widgets/appInMenu root/ConnectionType/xen/gui/XenManager/ widgets/appOnDesktop root/ConnectionType/xen/gui/XenManager/ widgets/autoReconnect root/ConnectionType/xen/gui/XenManager/ widgets/autoStartDesktop root/ConnectionType/xen/gui/XenManager/
  • HP mt20 | Administrator Guide 1 - Page 140
    . If set to 1, the taskbar is completely hidden, but only if autoStartResource or autoStartDesktop is enabled. DHCP This folder exists to support temporary registry keys that are added when the system acquires a DHCP lease. No modification is necessary. Dashboard NOTE: The dashboard is the
  • HP mt20 | Administrator Guide 1 - Page 141
    If set to 0, the standard mode (a 1-4 monitor configuration) is used. If set to 1, a 6-monitor configuration can be used, but only on supported platforms with the appropriate add-on card. root/Display/Configuration/hexlayout Sets the layout in 6-monitor mode. root/Display/Configuration/hexprofile
  • HP mt20 | Administrator Guide 1 - Page 142
    for all resolutions. If set to 0, the refresh rate is autodetected. The supported values are dependent on the monitor. Setting a refresh rate that is not supported by the attached monitor will lead to a black screen. HP recommends leaving this set to 0. Sets the monitor resolution width. If set to
  • HP mt20 | Administrator Guide 1 - Page 143
    been formally added to the domain. If enableDomainUsers is enabled, domain logins are limited to direct members of this group. Nested groups are not supported for this feature. If set to 1, members of the group listed in domainAdminGroup can switch the thin client to administrator mode. If set to
  • HP mt20 | Administrator Guide 1 - Page 144
    generated hostname would be HP1122334. If set to 1, the password is encrypted. Sets the FTP proxy address. HP recommends using the following format for this value because the http prefix is better supported: http://ProxyServer:Port Sets the hostname of the thin client. Sets the HTTP proxy address
  • HP mt20 | Administrator Guide 1 - Page 145
    Registry key Description root/Network/IPSec/IPSecRules// MMAuthMethodPresharedKey If the authentication method is PSK, the pre-shared key value is saved in this registry key. root/Network/IPSec/IPSecRules// MMAuthMethodPrivateKey If the authentication method is Certificate, the
  • HP mt20 | Administrator Guide 1 - Page 146
    or 99. This generates a lot of logs. Enable this only when you need to troubleshoot a VPN issue. Sets the VPNC domain. Sets the VPNC gateway. Sets the VPNC Mbps or 10 Mbps) and duplex mode (Full or Half) to support switches and hubs that do not perform appropriate auto-negotiation. Sets the IPv4
  • HP mt20 | Administrator Guide 1 - Page 147
    values of the IPAddress, SubnetMask, and DefaultGateway registry keys are used. HP does not recommend using Static in a generic client profile because it will (100 Mbps or 10 Mbps) and duplex mode (Full or Half) to support switches and hubs that do not perform auto-negotiation. Sets the IPv4 address
  • HP mt20 | Administrator Guide 1 - Page 148
    root/Network/Wired/Profiles//Security/ EAPTTLS/Username root/Network/Wired/Profiles//Security/ Type root/Network/Wired/Profiles// WiredInterface Description HP does not recommend using Static in a generic client profile, because all clients would use the same IP address. Sets the
  • HP mt20 | Administrator Guide 1 - Page 149
    use DHCP to attempt to retrieve network settings. If set to Static, the values of the IPAddress, SubnetMask, and DefaultGateway registry keys are used. HP does not recommend using Static in a generic client profile because it will cause all thin clients to receive the same IP address. Network 137
  • HP mt20 | Administrator Guide 1 - Page 150
    the client uses DHCP to retrieve network settings. If set to Static, the values of the Address, SubnetMask, and DefaultGateway registry keys are used. HP does not recommend using Static in a generic client profile, because all clients using that profile would use the same IP address. Sets the subnet
  • HP mt20 | Administrator Guide 1 - Page 151
    Registry key root/Network/Wireless/Profiles// Security/EAPFAST/PACFile root/Network/Wireless/Profiles// Security/EAPFAST/Password root/Network/Wireless/Profiles// Security/EAPFAST/Username root/Network/Wireless/Profiles// Security/EAPPEAP/AnonyIdentity root/Network/Wireless/
  • HP mt20 | Administrator Guide 1 - Page 152
    Registry key root/Network/Wireless/Profiles// Security/WEP/Key root/Network/Wireless/Profiles// Security/WEP/KeyIndex root/Network/Wireless/Profiles// Security/WirelessBand root/Network/Wireless/Profiles// Security/WirelessInterface root/Network/Wireless/Roaming/
  • HP mt20 | Administrator Guide 1 - Page 153
    enabled. If set to 0, this feature is disabled. HP Velocity is not supported on the HP t420 or HP mt20. If set to 1, HP Velocity is enabled. If set to 2, HP Velocity is enabled in Monitor mode. If set to 0, HP Velocity is disabled. HP Velocity is not supported on the HP t420. If set to 1, and if the
  • HP mt20 | Administrator Guide 1 - Page 154
    Power Registry key root/Power/currentPowerPlan root/Power/AC/brightness root/Power/default/AC/cpuMode root/Power/default/AC/lidAction root/Power/default/AC/powerButtonAction root/Power/default/AC/sleep root/Power/default/AC/standby root/Power/default/AC/timeoutDim root/Power/default/battery/
  • HP mt20 | Administrator Guide 1 - Page 155
    Registry key root/Power/default/battery/low/timeoutDim root/Power/default/battery/powerButtonAction root/Power/default/battery/sleep root/Power/default/battery/standby root/Power/default/battery/timeoutDim Description This key is currently not in use. Specifies what to do when power button is
  • HP mt20 | Administrator Guide 1 - Page 156
    Registry key root/ScepMgr/ScepEnroll/ScepServers// Status/Code root/ScepMgr/ScepEnroll/ScepServers// Status/Detail Description Contains the status code of the SCEP enrollment. This value is read-only. Contains detailed information about the SCEP enrollment. This value is read-only.
  • HP mt20 | Administrator Guide 1 - Page 157
    set to 0, the Network tab of the System Information window is hidden from end users. root/SystemInfo/Pages/SoftwareInformationTab/ If set to 0, the Service Packs tab in the Software Information ServicePacks section of the System Information window is hidden from end users. root/SystemInfo/Pages
  • HP mt20 | Administrator Guide 1 - Page 158
    Registry key root/SystemInfo/Pages/SystemLogs root/SystemInfo/authorized Description If set to 0, the System Logs tab of the System Information window is hidden from end users. If set to 0, the System Information button on the taskbar is disabled for end users. TaskMgr Registry key root/TaskMgr/
  • HP mt20 | Administrator Guide 1 - Page 159
    directory for DNS alias mode on the server hosting HP Smart Client Services. root/auto-update/LockScreenTimeout Specifies the timeout ( root/auto-update/gui/auto-update/ManualUpdate Controls the state of the Enable manual configuration widget in the Automatic Update tool. If set to active, the
  • HP mt20 | Administrator Guide 1 - Page 160
    Registry key root/auto-update/gui/auto-update/ enableLockScreen root/auto-update/gui/auto-update/ enableOnBootup root/auto-update/gui/auto-update/password root/auto-update/gui/auto-update/protocol root/auto-update/gui/auto-update/tag root/auto-update/gui/auto-update/user root/auto-update/password
  • HP mt20 | Administrator Guide 1 - Page 161
    Sets the Background Sysinfo shadow offset. If set to 0, the shadow is disabled. Sets the Background Sysinfo text. For more information, see the HP ThinPro white paper Login Screen Customization (available in English only). Sets the Background Sysinfo text color. Sets the Background Sysinfo text size
  • HP mt20 | Administrator Guide 1 - Page 162
    Registry key root/config-wizard/SelfUpdate/ selfUpdateTimeout root/config-wizard/SelfUpdate/selfUpdateURL root/config-wizard/disableAllChecksAtStartup root/config-wizard/enableConfigWizard root/config-wizard/enableConnectionCheck root/config-wizard/enableNetworkCheck root/config-wizard/
  • HP mt20 | Administrator Guide 1 - Page 163
    keyboard Registry key root/keyboard/DrawLocaleLetter root/keyboard/SystrayMenu/keyboardLayout root/keyboard/SystrayMenu/languages root/keyboard/SystrayMenu/virtualKeyboard root/keyboard/VisibleInSystray root/keyboard/XkbLayout root/keyboard/XkbModel root/keyboard/XkbOptions root/keyboard/XkbVariant
  • HP mt20 | Administrator Guide 1 - Page 164
    root/login/touchscreen/authorized mouse Registry key root/mouse/MouseHandedness Description If set to 1, debugging is enabled for all debug-supported subsystems. This is usually used in conjunction with generateDiagnostic.sh or the System Information Diagnostic tool to generate a diagnostic bundle
  • HP mt20 | Administrator Guide 1 - Page 165
    Registry key root/mouse/MouseSpeed root/mouse/MouseThreshold root/mouse/disableTrackpadWhileTyping root/mouse/enableTrackpad Description Sets the acceleration of the mouse pointer. Typically, a value from 0 to 25 is in the usable range. A value of 0 completely disables acceleration, causing the
  • HP mt20 | Administrator Guide 1 - Page 166
    is used for the screen saver. If set to 0, monitor power management is disabled. This causes the monitor to always stay on unless turned off manually. If set to 1, the screen saver is enabled. If set to 1, Sleep is enabled. If set to 1, a password is required to return to the desktop
  • HP mt20 | Administrator Guide 1 - Page 167
    to compute a rainbow dictionary using a KDF. All algorithms use an appropriate amount of random salt, which is regenerated each time the secret is hashed. The supported list includes scrypt, Argon2, SHA-256, and SHA-512 (though the latter two are not KDFs). Sets the number of seconds since the last
  • HP mt20 | Administrator Guide 1 - Page 168
    Registry key root/sshd/enabled root/sshd/userAccess time Registry key root/time/NTPServers root/time/dateFormatLong root/time/dateFormatShort root/time/dateTimeFormatLong root/time/dateTimeFormatShort root/time/hideCountries root/time/hideWinZones root/time/hideZones root/time/timeFormatLong root/
  • HP mt20 | Administrator Guide 1 - Page 169
    Registry key root/time/use24HourFormat root/time/useADDNSTimeServers root/time/useDHCPTimezone root/time/useNTPServers touchscreen Registry key root/touchscreen/beep root/touchscreen/calibrated root/touchscreen/enabled root/touchscreen/maxx root/touchscreen/maxy root/touchscreen/minx root/
  • HP mt20 | Administrator Guide 1 - Page 170
    translation Registry key root/translation/coreSettings/localeMapping/ root/translation/coreSettings/localeSettings root/translation/gui/LocaleManager/name root/translation/gui/LocaleManager/status root/translation/gui/LocaleManager/title root/translation/gui/LocaleManager/widgets/
  • HP mt20 | Administrator Guide 1 - Page 171
    Registry key Description root/users/root/enablePassword If enabled, logins to the local root administrator account are enabled. If disabled, only Active Directory administrators can change the thin client to administrator mode. root/users/root/password Sets the administrator password. If empty,
  • HP mt20 | Administrator Guide 1 - Page 172
    Registry key Description root/users/user/apps/hptc-power-mgr/ authorized If set to 1, the Power Manager Control Panel item is accessible by end users. root/users/user/apps/hptc-printer-mgr/ authorized If set to 1, the Printers Control Panel item is accessible by end users. root/users/user/apps
  • HP mt20 | Administrator Guide 1 - Page 173
    Registry key root/users/user/ssoconnectiontype root/users/user/switchAdmin root/users/user/xhosts//xhost Description This registry key is either used internally or reserved for future use. The value should not be changed. If set to 1, switching to administrator mode is enabled. Specifies the
  • HP mt20 | Administrator Guide 1 - Page 174
    Registry key root/vncserver/gui/VNCShadowManager/widgets/ enableVncShadow root/vncserver/gui/VNCShadowManager/widgets/ userNotificationMessage root/vncserver/gui/vncAllowLoopbackOnly root/vncserver/gui/VNCShadowManager/widgets/ vncNotifyShowTimeout root/vncserver/gui/VNCShadowManager/widgets/
  • HP mt20 | Administrator Guide 1 - Page 175
    Registry key root/vncserver/gui/VNCShadowManager/widgets/ vncUsePassword root/vncserver/gui/VNCShadowManager/widgets/ vncUseSSL Description widget is hidden. If set to read-only, the widget is visible in the read-only state. Controls the state of the VNC Use Password widget in the VNC Shadow tool.
  • HP mt20 | Administrator Guide 1 - Page 176
    . See HPDM Agent See also remote management service HP Smart Client Services installing 62 overview 62 Profile Editor. See Profile Editor supported operating systems 62 See also remote management service HP TeemTalk. See TeemTalk HP True Graphics 36 HP Velocity 50 HPDM Agent 52 I image updates
  • HP mt20 | Administrator Guide 1 - Page 177
    service, HP ThinState touch screen settings 41 troubleshooting 71 network connectivity 71 using system diagnostics 71 U updating thin clients broadcast update 64 DHCP tagging update 64 DNS alias update 64 manual support 1 HP support 1 Microsoft support 1 VMware support 1
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Administrator Guide
HP ThinPro 6.2