HP nx9105 Getting Started - Page 21

Additional Information, Help and Updates Contacting Technical Support Obtaining Support Telephone Numbers If you cannot solve a notebook problem by using the online Help and Support Center installed on your notebook or the documentation included with the notebook, you might need to contact HP. To obtain a list of worldwide customer support telephone numbers or to locate the HP office near you, use one of the following methods: ■ Select Start > Control Panel > Performance and Maintenance > System. Then, near the lower edge of the System Properties window, select the Support Information button. ■ Refer to the Worldwide Telephone Numbers booklet (English only) included with your notebook to contact an HP Customer Care Center. ■ Visit the HP Web site at: http://www.hp.com/support Preparing to Call Technical Support To provide the fastest possible resolution of your problem, have the notebook and the following information available when you call: ■ Product name, serial number, and product number, provided on the Service Tag label affixed to the bottom of the notebook. ■ Purchase date on the invoice. ■ Conditions under which the problem occurred. 2-4 Startup Guide