HP vc4825T Troubleshooting Guide: HP vc4820T and vc4825T Thin Clients - Page 6

Diagnostics and Troubleshooting, Restoring the Flash Image, Appendix A, Adding an Image Restore Tool

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Setup Utility-Utility Task Actions 29 4 Diagnostics and Troubleshooting LEDs ...30 Power-On Sequence ...31 Power-On Diagnostic Tests ...31 Beep Codes ...32 POST Error Messages ...32 Troubleshooting ...33 Basic Troubleshooting ...33 Diskless (No-Flash) Unit Troubleshooting 34 Troubleshooting Flowcharts 36 Initial Troubleshooting 36 Initial Troubleshooting Part 2 37 No Power, Part 1 38 No Power, Part 2 39 No Power, Part 3 40 No Video, Part 1 41 No Video, Part 2 42 No Video, Part 3 43 No Video, Part 4 44 Error Messages 45 NO OS Loading 46 OS Not Loading from Flash 47 Non-Functioning Pointing Device or Keyboard 48 No Internal Network Connection 49 No Audio ...50 No IP Address 51 Booting in Continuous Loop 52 5 Restoring the Flash Image System Requirements ...53 Getting Started ...53 Creating an ISO Image ...54 Formatting a USB Flash Drive ...54 Unpacking the Image and Tools for Deployment 55 Deploying with PXE ...55 Appendix A Adding an Image Restore Tool Appendix B Configuring a PXE Server Prerequisites ...57 Installing Remote Installation Services (RIS PXE Server 57 vi

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Setup Utility—Utility Task Actions
......................................................................................
29
4
Diagnostics and Troubleshooting
LEDs
...................................................................................................................................................
30
Power-On Sequence
..........................................................................................................................
31
Power-On Diagnostic Tests
................................................................................................................
31
Beep Codes
........................................................................................................................................
32
POST Error Messages
.......................................................................................................................
32
Troubleshooting
..................................................................................................................................
33
Basic Troubleshooting
.......................................................................................................
33
Diskless (No-Flash) Unit Troubleshooting
.........................................................................
34
Troubleshooting Flowcharts
...............................................................................................
36
Initial Troubleshooting
.......................................................................................
36
Initial Troubleshooting Part 2
............................................................................
37
No Power, Part 1
...............................................................................................
38
No Power, Part 2
...............................................................................................
39
No Power, Part 3
...............................................................................................
40
No Video, Part 1
................................................................................................
41
No Video, Part 2
................................................................................................
42
No Video, Part 3
................................................................................................
43
No Video, Part 4
................................................................................................
44
Error Messages
.................................................................................................
45
NO OS Loading
.................................................................................................
46
OS Not Loading from Flash
...............................................................................
47
Non-Functioning Pointing Device or Keyboard
.................................................
48
No Internal Network Connection
.......................................................................
49
No Audio
...........................................................................................................
50
No IP Address
...................................................................................................
51
Booting in Continuous Loop
..............................................................................
52
5
Restoring the Flash Image
System Requirements
........................................................................................................................
53
Getting Started
...................................................................................................................................
53
Creating an ISO Image
.......................................................................................................................
54
Formatting a USB Flash Drive
............................................................................................................
54
Unpacking the Image and Tools for Deployment
...............................................................................
55
Deploying with PXE
............................................................................................................................
55
Appendix A
Adding an Image Restore Tool
Appendix B
Configuring a PXE Server
Prerequisites
......................................................................................................................................
57
Installing Remote Installation Services (RIS PXE Server)
.................................................................
57
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