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Hisense C1 Mini Projector User Manual - Page 49

Troubleshooting, FAQ, There is no picture, or the picture is black and white.

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Troubleshooting FAQ In this section you will find the answers to the most frequently asked questions. There is no picture, or the picture is black and white. Check input cable connections. Unplug the console power cord from AC outlet and re-plug after 60 seconds. Check if the Colour Saturation is set to 50 or higher at > Settings > Picture > Picture Mode Settings > Colour Saturation. No sound or the sound is too low. There is no sound or the sound is too low at maximum volume. Check if Mute mode is set to on. Check the volume settings. Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to your console. Make sure that the audio cable is connected to the correct audio output connector on the external device. Check whether Device Speaker is selected at > Settings > Sound > Speakers > Audio Output. 48

Section	Page
Contents	3
First-Time Use	4
Using the E-Manual	4
Launch the E-Manual	4
Use the Buttons in the E-Manual	4
Search	4
QR Code	4
Try Now button	4
Home Screen	4
Display the Home Screen	4
Use the Navigation Bar	4
Connecting to the Internet	5
Connect to a Wired (Ethernet) Network	5
Connect to a Wireless Network	6
Using External Devices	6
Switch between external devices connected to the console	7
Edit the name of input sources	7
Using the Console Voice Service	7
Select Voice Service on the console	7
Use the remote microphone	7
Benefits of Smart Console	8
Using a VIDAA Account	8
Sign into an account	8
Create a new account	8
Voice Service Setup	8
Alexa Setup	8
How to set up Alexa	9
VIDAA Voice Setup	9
Google Smart Home Service Setup	10
STEP 1: Set up Google Smart Home Service on console	10
STEP 2: Set up in Google Home app	10
Yandex Smart Home Service Setup	11
STEP 1: Set up Yandex on console	11
STEP 2: Set up in Yandex App	11
Voice Service Other Issues	11
Content Sharing	12
Share Media Content from your Device	12
Play Media Content from your Device on the Console	12
Using Apps	12
Install an App from App Store	12
Manage Apps	13
Remove an App	13
Using the Art App	13
Enjoy the Internet	14
Data Protection and Security	15
Clear Cache	15
Delete Cookies	15
Usage Mode Setup	15
Home Mode	15
Store Mode	15
Using the Mobile App	15
Connecting to External Devices	17
Remote & Accessories	17
Connect Remote Control	17
Connect a Bluetooth remote control	17
Use HDMI & CEC	17
Connect an external device through HDMI & CEC function	17
Enable peripheral auto power off	17
Enable peripheral auto power on	18
Enable auto power on	18
HDMI format function	18
Control the Console with a Keyboard, Mouse	18
Connect a USB keyboard, mouse	18
Connect a Bluetooth keyboard, mouse	18
Connecting Bluetooth Devices	19
Turn on Bluetooth Feature on your Console	19
Connect a Bluetooth Device	19
Listen to the Audio through Bluetooth Devices	19
Listen to your Mobile Device Audio through the Console	20
Connecting a Set Top Box	20
Connecting a Blu-ray or DVD Player	20
Sharing your Smart Phone/Computer Screen on the Console	20
Using AirPlay and HomeKit	21
Using AirPlay	21
Using HomeKit	22
Connecting USB Devices	22
Read before connecting USB devices	22
Connecting Headphones	22
Connecting Audio Visual (AV) Devices	22
Connect with a HDMI cable	22
Connecting Speakers or Other Audio Receivers	23
Connecting a Digital Audio System with ARC/eARC	23
Connecting a PC	24
Picture and Sound	25
Picture	25
Choose a Picture Mode	25
When you use a normal signal	25
When you use a HDR signal	25
When you use a Dolby Vision signal	25
Change the Aspect Ratio	25
Smart Scene	26
Advanced Picture Settings Setup	26
Expert Settings Setup	28
Sound	28
Choose a Sound Mode	29
Dolby Atmos	29
Audio Enhancement	29
Sound Mode Settings Setup	29
Select Speakers	31
Audio Output	31
Digital Audio Output	31
Digital Audio Delay	31
Lip Sync	31
Balance	32
eARC	32
Headphone Settings Setup	32
Headphone Mode	32
Headphone Volume	32
SoundBar Settings	32
Settings Overview	34
Projector Settings	34
Installation Mode	34
Screen Type	34
Auto Correction	34
Manual Correction	34
Auto Focus	34
Manual Focus	35
Display Zoom	35
Position Adjustment	35
Eye Protection	35
Correction Settings	35
Calibration	36
Network	36
Check the Internet Connection Status	36
Connection Test	36
Network Information	36
Turn on the Console through the Internet	37
Wake on Cast	37
Wake on LAN	37
Wake on Wireless Network	37
General	37
Set Time	37
Use Timer	38
Set Language and Location	38
Edit Console Name	39
Screensaver	39
Power on Settings Setup	39
Fast Power On	39
Power On Mode	39
Personalised Ads	40
Switch off Curtain	40
Support	40
Check System Info	40
Check Signal Info	40
Check Network Connection Status	40
Check Input Connection Status	40
Check Software Version	40
System Upgrade	41
Enjoy Safe Use of the Console	41
Check the Console Running Time	41
Reset to Factory Default	42
Entertainment	43
Game	43
Connect a Game Console	43
Game Mode	43
Sports	43
Sports mode setup in picture or sound settings	43
Sports Mode Auto Detection	43
Media	44
Enjoy Photos/Audio/Video Stored on a USB Device	44
Play Background Music while Viewing Pictures	45
Audio Format	45
Photo Format	45
Video Format	45
Accessibility Features	47
Accessibility Menu Setup	47
Audio Type Setup	47
Screen Magnification	47
Voice Guide	47
Troubleshooting	49
FAQ	49
There is no picture, or the picture is black and white.	49
No sound or the sound is too low.	49
My console cannot connect to the network.	50
External source connected but no picture or sound.	50
When devices are connected with HDMI cables	51
The remote control does not work.	51
For Bluetooth remote controls	51
Console Status Diagnosis	51
Remote Control Service	52
Picture Issues	52
Sound Issues	53
Network Issues	53
External Device Connection Issues	54
HDMI & CEC Issues	55
Media Files	55
Voice Service Issues	55