Hisense C1 Mini Projector User Manual - Page 53

Sound Issues, Network Issues, Related information, Settings, Support, Self Diagnosis, Sound Test

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Troubleshooting Problem The picture appears red, purple, pink and other colours. Picture distorted or appears wavy. Possible Solutions • Press button on your remote control and select Settings > Picture > Picture Mode Settings > Expert Settings > White Balance. You can try to increase or decrease the White Balance. • Some electrical appliances may affect the console. If you turn off the appliance and the interference goes away, then move it further away from console. • Insert the power plug of the console into another power outlet. Related information There is no picture, or the picture is black and white. on page 48 Sound Issues When the console has a sound problem, these steps may help resolve the problem. Press button on your remote control and select Settings > Support > Self Diagnosis > Sound Test. If the console plays the Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength. Problem Picture is normal, but no sound. Possible Solutions • Check the volume settings. • Check if 'Mute' mode is set to on. • Check the volume control of the device (cable or satellite box, DVD, Blu- ray, etc.) connected to your console. The speakers are making an odd sound. Sound is distorted. • Make sure that the audio cable is connected to the correct audio output connector on the external device. • Some electrical appliances may affect the console. If you turn off the appliance and the interference goes away, then move it further away from console. • Insert the power plug of the console into another power outlet. Related information No sound or the sound is too low. on page 48 Network Issues When the console has difficulties in connecting to the Internet, these steps may help resolve the problem. Press button on your remote control and select Settings > Support > Self Diagnosis > Network Test. The test can identify whether IPv4 or IPv6 has connected successfully. 52

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Troubleshooting
Problem
Possible Solutions
The picture appears red,
purple, pink and other
colours.
•
Press
button on your remote control and select
Settings
>
Picture
>
Picture Mode Settings
>
Expert Settings
>
White Balance
.
You can try to increase or decrease the
White Balance
.
Picture distorted or appears
wavy.
•
Some electrical appliances may affect the console. If you turn off the
appliance and the interference goes away, then move it further away from
console.
•
Insert the power plug of the console into another power outlet.
Related information
There is no picture, or the picture is black and white.
on page 48
Sound Issues
When the console has a sound problem, these steps may help resolve the problem.
Press
button on your remote control and select
Settings
>
Support
>
Self Diagnosis
>
Sound Test
.
If the console plays the
Sound Test
melody without distortion, there may be a problem with an external device
or the broadcast signal's strength.
Problem
Possible Solutions
Picture is normal, but no
sound.
•
Check the volume settings.
•
Check if 'Mute' mode is set to on.
•
Check the volume control of the device (cable or satellite box, DVD, Blu-
ray, etc.) connected to your console.
The speakers are making an
odd sound.
•
Make sure that the audio cable is connected to the correct audio output
connector on the external device.
Sound is distorted.
•
Some electrical appliances may affect the console. If you turn off the
appliance and the interference goes away, then move it further away from
console.
•
Insert the power plug of the console into another power outlet.
Related information
No sound or the sound is too low.
on page 48
Network Issues
When the console has difficulties in connecting to the Internet, these steps may help resolve the problem.
Press
button on your remote control and select
Settings
>
Support
>
Self Diagnosis
>
Network
Test
.
The test can identify whether IPv4 or IPv6 has connected successfully.
52