Hisense DH10019TP1WG Use and Care Guide - Page 16

Before calling for service, try the suggestions below to see whether you can solve your problem without outside help. Dehumidifier will not run Dehumidifier runs but does not dehumidify ■ Is the dehumidifier turned on? Turn on the dehumidifier. ■ Did the dehumidifier suddenly stop operating, and won't turn on? Confirm the power is connected, and the bucket is in place. If the unit still doesn't operate, call Hisense for warranty service. ■ All models have an automatic de-icing function that will shut off the compressor and allow the fan to run. When the de-icing function senses the correct operating temperature, the compressor will cycle back on. ■ Is the control set to Continuous/Super Dry? If you have selected Continuous/Super Dry Run, the dehumidifier will run continuously. If the room humidity level is low, little or no water may be collected. ■ The filter is dirty or obstructed debris. Clean the filter. ■ Is the power cord plugged into a grounded three-prong outlet? Plug into a grounded three-prong outlet. See "Electrical Requirements" on page 5. ■ Has a household fuse blown or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. See "Electrical Requirements" on page 5. ■ Is the bucket installed properly? Reinstall the bucket so that it fits all the way into the dehumidifier. ■ Does the bucket need to be emptied? Empty the bucket. ■ Is the water level float in place? Remove the bucket. Make sure the float is snapped in place. Reinstall the bucket. ■ Did the dehumidifier suddenly stop operating, and won't turn on? Confirm the power is connected, and the bucket is in place. If the unit still doesn't operate, call Hisense for Warranty service. Ice forms on coils ■ All models have an automatic de-icing functiong that will shut off the compressor and allow the fan to run. This reduces the ice build-up on the coils. The compressor will cycle back on when the de-icing function senses the correct operating temperature. Air coming from the dehumidifier is warm ■ Dehumidifier will put out warm air under normal operating conditions. Dehumidifier displays error codes ■ If the dehumidifier displays an error code, please contact the Hisense customer service. Pump system does not work Does the pump indicator flash? 1. Check and make sure the drain hose is correctly connected to the unit. 2. Press the POWER button to turn off the unit. Restart the unit by pressing POWER button again. 14