IBM 39M5657 User Guide - Page 103

Warranty, Information, Period, Types, Service

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Items for Which IBM is Not Liable Save with respect to any liability referred to in item 1 above, under no circumstances is IBM or any of its suppliers or resellers liable for any of the following, even if IBM or they were informed of the possibility of such losses: 1. loss of, or damage to, data; 2. special, indirect, or consequential loss; or 3. loss of profits, business, revenue, goodwill, or anticipated savings. Part 3 - Warranty Information This Part 3 provides information regarding the warranty applicable to your Machine, including the warranty period and type of warranty service IBM provides. Warranty Period The warranty period may vary by country or region and is specified in the table below. NOTE: ″Region″ means either Hong Kong or Macau Special Administrative Region of China. A warranty period of 1 year on parts means that IBM provides warranty service without charge for: Machine Type 25R0023 25R0046 93F0041 Country or Region of Purchase Warranty Period Worldwide Parts- 1 year Worldwide Parts- 1 year Worldwide Parts- 1 year Type of Warranty Service 1 1 1 Types of Warranty Service If required, IBM provides repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below. Warranty service may be provided by your reseller if approved by IBM to perform warranty service. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional charges may apply outside IBM's normal service area, contact your local IBM representative or your reseller for country and location specific information. 1. Customer Replaceable Unit (″CRU″) Service IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your Machine and are available from IBM at any time on your request. Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your Machine. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement. 2. On-site Service Appendix D. IBM Statement of Limited Warranty Z125-4753-08 04/2004 87

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Items
for
Which
IBM
is
Not
Liable
Save
with
respect
to
any
liability
referred
to
in
item
1
above,
under
no
circumstances
is
IBM
or
any
of
its
suppliers
or
resellers
liable
for
any
of
the
following,
even
if
IBM
or
they
were
informed
of
the
possibility
of
such
losses:
1.
loss
of,
or
damage
to,
data;
2.
special,
indirect,
or
consequential
loss;
or
3.
loss
of
profits,
business,
revenue,
goodwill,
or
anticipated
savings.
Part
3
-
Warranty
Information
This
Part
3
provides
information
regarding
the
warranty
applicable
to
your
Machine,
including
the
warranty
period
and
type
of
warranty
service
IBM
provides.
Warranty
Period
The
warranty
period
may
vary
by
country
or
region
and
is
specified
in
the
table
below.
NOTE:
″
Region
″
means
either
Hong
Kong
or
Macau
Special
Administrative
Region
of
China.
A
warranty
period
of
1
year
on
parts
means
that
IBM
provides
warranty
service
without
charge
for:
Machine
Type
Country
or
Region
of
Purchase
Warranty
Period
Type
of
Warranty
Service
25R0023
Worldwide
Parts-
1
year
1
25R0046
Worldwide
Parts-
1
year
1
93F0041
Worldwide
Parts-
1
year
1
Types
of
Warranty
Service
If
required,
IBM
provides
repair
or
exchange
service
depending
on
the
type
of
warranty
service
specified
for
your
Machine
in
the
above
table
and
as
described
below.
Warranty
service
may
be
provided
by
your
reseller
if
approved
by
IBM
to
perform
warranty
service.
Scheduling
of
service
will
depend
upon
the
time
of
your
call
and
is
subject
to
parts
availability.
Service
levels
are
response
time
objectives
and
are
not
guaranteed.
The
specified
level
of
warranty
service
may
not
be
available
in
all
worldwide
locations,
additional
charges
may
apply
outside
IBM’s
normal
service
area,
contact
your
local
IBM
representative
or
your
reseller
for
country
and
location
specific
information.
1.
Customer
Replaceable
Unit
(
″
CRU
″
)
Service
IBM
provides
replacement
CRUs
to
you
for
you
to
install.
CRU
information
and
replacement
instructions
are
shipped
with
your
Machine
and
are
available
from
IBM
at
any
time
on
your
request.
Installation
of
Tier
1
CRUs
is
your
responsibility.
If
IBM
installs
a
Tier
1
CRU
at
your
request,
you
will
be
charged
for
the
installation.
You
may
install
a
Tier
2
CRU
yourself
or
request
IBM
to
install
it,
at
no
additional
charge,
under
the
type
of
warranty
service
designated
for
your
Machine.
IBM
specifies
in
the
materials
shipped
with
a
replacement
CRU
whether
a
defective
CRU
must
be
returned
to
IBM.
When
return
is
required,
1)
return
instructions
and
a
container
are
shipped
with
the
replacement
CRU,
and
2)
you
may
be
charged
for
the
replacement
CRU
if
IBM
does
not
receive
the
defective
CRU
within
30
days
of
your
receipt
of
the
replacement.
2.
On-site
Service
Appendix
D.
IBM
Statement
of
Limited
Warranty
Z125-4753-08
04/2004
87