IBM HS20 User Guide - Page 77

Mouse, problems, Network, connection

Get IBM HS20 - BladeCenter - 8832 PDF manuals and user guides
UPC - 087944983033
View all IBM HS20 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 77 highlights

Mouse problems Symptom The mouse does not work. Suggested action v Make sure that the keyboard/mouse/video select button LED on the front of the blade server is lit, indicating that the blade server is connected to the shared mouse. v Make sure that the mouse cable is securely connected to the management module and that the keyboard and mouse cables are not reversed. v Make sure that the mouse works correctly with other blade servers. v Make sure that the mouse is recognized as a USB device, not PS/2, by the blade server. Although the mouse is a PS/2-style device, communication with the mouse is through an internal USB bus in the BladeCenter unit. Some operating systems allow you to select the type of mouse during installation of the operating system. Select USB. If the problem remains, call for service. Network connection problems Symptom One or more blade servers are unable to communicate with the network. Suggested action Make sure that: v The switch modules for the network interface that you are using are installed in the correct bays and are configured and operating correctly. See the IBM BladeCenter Type 8677 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Types 8720 and 8730 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter T Documentation CD for details. v The settings in the switch module are correct for the blade server (settings in the switch module are blade server specific). If you installed an optional I/O expansion card, make sure that: v The option is designed for the blade server. See the "Server Support" flowchart on the cover for information about obtaining ServerProven™ compatibility information from the World Wide Web. v You followed the installation instructions that come with the option. v The option is installed correctly. v You have not loosened any other installed options or cables. v You updated the configuration information in the Configuration/Setup Utility program. Whenever memory or an option is changed, you must update the configuration. If the problem remains, call for service. Chapter 6. Solving problems 63

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
Mouse
problems
Symptom
Suggested
action
The
mouse
does
not
work.
v
Make
sure
that
the
keyboard/mouse/video
select
button
LED
on
the
front
of
the
blade
server
is
lit,
indicating
that
the
blade
server
is
connected
to
the
shared
mouse.
v
Make
sure
that
the
mouse
cable
is
securely
connected
to
the
management
module
and
that
the
keyboard
and
mouse
cables
are
not
reversed.
v
Make
sure
that
the
mouse
works
correctly
with
other
blade
servers.
v
Make
sure
that
the
mouse
is
recognized
as
a
USB
device,
not
PS/2,
by
the
blade
server.
Although
the
mouse
is
a
PS/2-style
device,
communication
with
the
mouse
is
through
an
internal
USB
bus
in
the
BladeCenter
unit.
Some
operating
systems
allow
you
to
select
the
type
of
mouse
during
installation
of
the
operating
system.
Select
USB.
If
the
problem
remains,
call
for
service.
Network
connection
problems
Symptom
Suggested
action
One
or
more
blade
servers
are
unable
to
communicate
with
the
network.
Make
sure
that:
v
The
switch
modules
for
the
network
interface
that
you
are
using
are
installed
in
the
correct
bays
and
are
configured
and
operating
correctly.
See
the
IBM
BladeCenter
Type
8677
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
on
the
IBM
BladeCenter
Documentation
CD
or
the
IBM
BladeCenter
T
Types
8720
and
8730
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
on
the
IBM
BladeCenter
T
Documentation
CD
for
details.
v
The
settings
in
the
switch
module
are
correct
for
the
blade
server
(settings
in
the
switch
module
are
blade
server
specific).
If
you
installed
an
optional
I/O
expansion
card,
make
sure
that:
v
The
option
is
designed
for
the
blade
server.
See
the
“Server
Support”
flowchart
on
the
cover
for
information
about
obtaining
ServerProven
™
compatibility
information
from
the
World
Wide
Web.
v
You
followed
the
installation
instructions
that
come
with
the
option.
v
The
option
is
installed
correctly.
v
You
have
not
loosened
any
other
installed
options
or
cables.
v
You
updated
the
configuration
information
in
the
Configuration/Setup
Utility
program.
Whenever
memory
or
an
option
is
changed,
you
must
update
the
configuration.
If
the
problem
remains,
call
for
service.
Chapter
6.
Solving
problems
63