IBM x3755 Installation Guide - Page 49

Solving problems, Diagnostic tools overview, POST beep codes - service guide

Get IBM x3755 - System - 7163 PDF manuals and user guides View all IBM x3755 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 49 highlights

Chapter 6. Solving problems This chapter provides basic troubleshooting information to help you solve some common problems that might occur while you are setting up the server. If you cannot diagnose and correct a problem by using the information in this chapter, see "Getting help and technical assistance," on page 59, the Problem Determination and Service Guide on the IBM System x Documentation CD, and the "Server Support" flowchart in the front of this document. Diagnostic tools overview The following tools are available to help you diagnose and solve hardware-related problems: v POST beep codes The power-on self-test beep codes indicate the detection of a problem. - One beep indicates successful completion of POST, with no errors. - More than one beep indicates that POST detected a problem. Error messages also appear during startup if POST detects a hardware-configuration problem. See "POST beep codes," and the Problem Determination and Service Guide on the IBM System x Documentation CD for more information. v Troubleshooting tables These tables list problem symptoms and actions to correct the problems. See "Troubleshooting tables" on page 40 for more information. v Diagnostic programs and error messages The system diagnostic programs are provided in ROM. These programs test the major components of the server. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information. v Light path diagnostics Use light path diagnostics to diagnose system errors quickly. See "Light path diagnostics" on page 52 for more information. POST beep codes POST emits one beep to signal successful completion. If POST detects a problem during startup, other beep codes might occur. Use the following beep code descriptions to help diagnose and solve problems that are detected during startup. Note: See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST beep codes. One beep POST was completed successfully without detecting any errors. Two short beeps The server configuration has changed. Other beep codes See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST beep codes. © Copyright IBM Corp. 2009 37

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
Chapter 6. Solving problems
This chapter provides basic troubleshooting information to help you solve some
common problems that might occur while you are setting up the server.
If you cannot diagnose and correct a problem by using the information in this
chapter, see “Getting help and technical assistance,” on page 59, the
Problem
Determination and Service Guide
on the IBM
System x Documentation
CD, and the
“Server Support” flowchart in the front of this document.
Diagnostic tools overview
The following tools are available to help you diagnose and solve hardware-related
problems:
v
POST beep codes
The power-on self-test beep codes indicate the detection of a problem.
–
One beep indicates successful completion of POST, with no errors.
–
More than one beep indicates that POST detected a problem. Error messages
also appear during startup if POST detects a hardware-configuration problem.
See “POST beep codes,” and the
Problem Determination and Service Guide
on the IBM
System x Documentation
CD for more information.
v
Troubleshooting tables
These tables list problem symptoms and actions to correct the problems. See
“Troubleshooting tables” on page 40 for more information.
v
Diagnostic programs and error messages
The system diagnostic programs are provided in ROM. These programs test the
major components of the server. See the
Problem Determination and Service
Guide
on the IBM
System x Documentation
CD for more information.
v
Light path diagnostics
Use light path diagnostics to diagnose system errors quickly. See “Light path
diagnostics” on page 52 for more information.
POST beep codes
POST emits one beep to signal successful completion. If POST detects a problem
during startup, other beep codes might occur. Use the following beep code
descriptions to help diagnose and solve problems that are detected during startup.
Note:
See the
Problem Determination and Service Guide
on the IBM
System x
Documentation
CD for more information about the POST beep codes.
One beep
POST was completed successfully without detecting any errors.
Two short beeps
The server configuration has changed.
Other beep codes
See the
Problem Determination and Service Guide
on the IBM
System x
Documentation
CD for more information about the POST beep codes.
© Copyright IBM Corp. 2009
37