Insignia NS-32D220NA16 User Manual (English) - Page 70

NS-32D220NA16 Insignia 32" 720p 60Hz LED TV Problem Solution Good picture, but no sound. • Increase the volume. • Make sure that the sound is not muted. • Make sure that you do not have headphones connected. When headphones are connected, no sound comes from the TV speakers. • Press AUDIO to change to a different audio mode. • If you are using a home theater system, sound bar, or external speaker system, make sure it is turn on and is not muted. • If you are using a home theater system, sound bar, or external speaker system, make sure that you have selected the correct output mode. • If you are using a home theater system, sound bar, or external speaker system and have connected it with a digital optical cable, go to the Audio menu, highlight Digital Audio Format/Audio Delay, then press ENTER. Set the Audio Format option to PCM. See the Digital Audio Format/Audio Delay option in "Adjusting sound settings" on page 45. • Make sure that the audio cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 13 or "Connecting an antenna or cable TV (no box)" on page 17. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 50. • The audio cables you are using may be bad. Try a new set. Poor picture. • Make sure that the room is not too bright. Light reflecting off the screen can make the picture difficult to see. • If an S-VHS camera or a camcorder is connected while another connected device is turned on, the picture may be poor. Turn off one or more devices. Problem Good sound, but poor color. Audio noise. No output from one of the speakers. After images appear. Solution • Adjust the contrast, color, and brightness settings. See "Adjusting the TV picture" on page 43. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. • Adjust the audio balance. See "Adjusting sound settings" on page 45. • Make sure that the audio cables are connected correctly and securely to your TV. • Do not display a still image, such as a logo, game, or computer image, for an extended period of time. This can cause a permanent after-image to be burned into the screen. This type of damage is not covered by your warranty. Remote control Problem Remote control does not work. Solution • Make sure that the power adapter is plugged into a working outlet. • Make sure that there are no obstructions between the remote control and the remote control sensor on the front of the TV. • Point the remote control directly at the remote control sensor on your TV. For the location of the remote control sensor, see "Aiming the remote control" on page 31. • The supplied batteries are wrapped tightly in clear plastic. Make sure that you have removed this plastic from the batteries. • Make sure that the batteries are installed correctly. See "Installing remote control batteries" on page 31. • Replace dead batteries with new batteries. See "Installing remote control batteries" on page 31. www.insigniaproducts.com 65