Insignia NS-32LB451A11 User Manual (English) - Page 70

NS-32LB451A11 Insignia 32" LCD TV/Blu-ray Combo, 1080p TV problems Problem Solution Ghosts in picture Ghosts are caused by the television signal following two paths. One is the direct path and the other is reflected by tall buildings, hills or other large objects. Try changing the direction or position of the antenna to improve the reception. Black spots or horizontal streaks may appear or the picture may flutter or drift because of interference from automobile ignition systems, neon lamps, or Picture has spots, streaks, or it AC-powered tools and appliances, such as drills or flutters hair dryers. Turn off appliances, plug the power cord into another power outlet, preferably on a different circuit, or move your TV/Blu-ray combo to another location. Picture has snow If your TV/Blu-ray combo is located far from the TV station, such as in a fringe reception area where the signal is weak, small dots may appear in the picture. If the signal is extremely weak, the installation of a larger external antenna may be necessary. Radio frequency interference (RFI) RFI can be caused by two-way radios. This type of interference produces moving ripples or diagonal streaks in the picture. Some cases may cause a loss of contrast in the picture. Changing the direction and position of the antenna or installing an RFI filter may improve the picture. A slight picture size variation is normal when you Slight picture size variations adjust the contrast or brightness setting. Poor or no sound • The station or cable TV provider may be experiencing problems. Tune to another station. • Check volume adjustments or muting. • Check for sources of possible interference. Poor reception on some channels • The station or cable TV provider may be experiencing problems. Tune to another station. • Station signal is weak. Reorient the antenna to receive stronger reception. • Check for sources of possible interference. Poor color or no color • The station or cable TV provider may be experiencing problems. Tune to another station. • Make sure that you have scanned for channels. See "Automatically scanning for channels" on page 28. • Adjust the picture settings. See "Adjusting the TV picture" on page 25. • Check antenna or cable TV connections or reorient the antenna. • Check for sources of possible interference. Picture wobbles or drifts • The station or cable TV provider may be experiencing problems. Tune to another station. • Make sure that you have scanned for channels. See "Automatically scanning for channels" on page 28. • The cable TV provider is scrambling the channel. • Check the antenna orientation. No cable TV reception • Check all cable TV connections. • Set Choose your TV source to Cable. See "Automatically scanning for channels" on page 28. • The station or cable TV provider may be experiencing problems. Tune to another station. Horizontal or diagonal bars on the screen • Check antenna connections and try reorienting it. • Check for sources of possible interference. Problem Solution No reception above channel 13 • Make sure that Choose your TV source is set correctly. See "Automatically scanning for channels" on page 28. • If using an antenna, check UHF antenna connections. Closed captioning does not work • The TV station is experiencing problems or the program tuned is not closed captioned. Try another channel. • Check cable TV connection or VHF/UHF antenna, then reposition or rotate the antenna. • Turn on closed captioning in the menu. See "Viewing closed captioning" on page 36. Select the correct language in the menu options. Wrong language is displayed See "Selecting the on-screen menu language" on page 39. Picture has a few bright or dark spots A few bright or dark dots on an LCD screen is normal. It does not affect the operation of this TV. BD-Live and USB connections Problem Solution Cannot connect to the Internet • Make sure that the Internet connection is set up correctly. For more information, see "Configuring a wired Internet connection" on page 55. • Test the Internet connection to make sure that it is working. For more information, see "Testing the Internet connection" on page 60. • Make sure that the BD-Live Internet Access option is not set to Prohibit Access. For more information, see "Setting the BD-Live Internet access level" on page 53. • Make sure that the disc you are playing is a legal copy. After connecting to the Internet, cannot download a file • BD storage may be full. Try clearing storage. For more information, see "Erasing BD-Live storage" on page 53. • Make sure that the Internet connection is still working. Try testing the connection. For more information, see "Testing the Internet connection" on page 60, • If you are using a USB drive, try a different drive. File downloaded successfully, but playback pauses • Make sure that the USB drive is a 2.0 USB device. If the drive is a 1.1 USB device, pausing can occur. When playing a file on a USB drive, playback pauses. • Try another USB drive. 64 www.insigniaproducts.com